Dentco
97 reviews
November 16, 2024
I visited Dentko dentistry for the first time. Dentistry is located in the Moskovsko-Viennese shopping center on the 3rd floor. The cozy atmosphere and light music distract a little from the thoughts that you are in dentistry. The doctor's young assistant, Polina Shpakovskaya, kindly invited me to go into the office. The offices are huge with glass doors. Comfortable dental chairs, the latest equipment. The kind Polina offered a blanket in case I get cold. Dr. Lebed O.S. examined my teeth, told me which teeth needed to be treated, oriented them immediately by cost and time, but first you need to remove plaque. I did it quickly and professionally.
I really liked the doctor's approach, during the procedure, the doctor explained what she was doing and why. This approach is usually applied to children and it is very soothing, and you forget what they are doing there. After the procedure, the teeth were polished and a protective agent was applied. Next, the doctor's assistant Polina took another 3D picture, and the disk was handed over. I am very grateful to the doctor Lebedev O.S. and Shpakovskaya Polina, the doctor's assistant, for their sensitive attention and individual approach. Premium class dentistry.
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1
December 13, 2024
I am still in shock from visiting this clinic. The receptionist behaves as if I just came in to warm up, completely ignoring and neglecting. I even had to fill out the contract myself, although in other clinics they just give me to sign, and fill in the data themselves. Reception delays of 15 minutes without any explanations and comments from the administrator, I am generally silent about apologies. I paid 36 rubles for the consultation, although this price tag is higher than the average in the city. In addition, they took some 1.5 rubles for materials. What kind of materials were used during the consultation? Shoe covers? The most interesting thing is that the doctor did not even give out a piece of paper with an opinion on the fact of the consultation. As a result, I paid for a 5-minute conversation in which the doctor simply refused to remove the tooth, saying that I did not need it. That is, I waited for more than a week, lost time, and the doctor decided that I could ignore the recommendations of other doctors and move on with a tooth that has indications for removal. And he didn't even bother to put his recommendations in writing so that I could refer to them when contacting other specialists. I do not recommend the clinic.
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2
December 1, 2024
I came to the clinic for the purpose of canal treatment, they started, laid the medicine - it did not help, I was sent to another specialist who works with a microscope, at the reception I ask to make an appointment with such a specialist - they tell me first for a consultation on my answer that I have already started treatment - the new doctor only has a consultation to begin with, okay, they call the price of the consultation 15 rubles, I signed up, they call me to confirm the day, and I ask myself if they called me the price of 15 rubles correctly, to which she says yes, but if the doctor still looks at your picture, then 36🤡🤡🤡 to say that I'm fucked up - nothing to say what the meaning of the consultation then is not clear, to the question why it was not immediately clarified (and even now, I asked this question myself) - I am not responsible for another administrator
The attitude of administrators towards clients is at least at the level of clients who owe them something, the delay of 10-20 minutes is the norm, the price tag is higher than the average in Minsk - the norm,
Dear management! If you position yourself as a good clinic, with not the cheapest services, be kind enough to organize the work of your employees at the same level.
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3
January 21
today I was at a consultation (37 rubles for a minute) with Natalia Filatova, first of all, instead of 14.00 of my appointment, I got into the office only at 14.20, while listening to indignation about the next appointment, they say they are in a hurry, I handed over a CT scan that I took in my clinic, they said that the picture was very bad and offered to take it from they are still for 28 rubles on top, I replied that I already have a fresh picture and I do not see any need for additional ones (I do not go to the first doctor with this picture, no one complained and gave me recommendations regarding it), to which I was kindly told "then I will let you go", my I was reluctant to ask questions, despite the fact that I was already there at 1:40 p.m. and had nothing to do with their lateness. I will never come here again and I do not advise you, they did not tell me anything new, in principle, for 12 rubles at the place of residence, I heard the same thing, only with a normal expression on my face without haste and pretensions. I do not recommend going to Natalia Filatova. (unless you're a fan of humiliation, of course)
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1
January 28
I am glad that this dentist was recommended to me at the time. I have been treating my problem teeth for a long time (there is a lot of work). I like the way the doctor works. The most important thing is that it doesn't hurt at all, and the quality of my teeth is getting better. They work with modern equipment and high-quality materials. definitely 10 out of 10.
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January 28
It is very pleasant to come when you are greeted at the entrance by polite, smiling and beautiful administrators) you can feel the care, attention and professionalism of the doctors! Thank you,
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January 24
I visited this institution on 24.01.25 and came for a dental treatment consultation. I announced that I needed a sanitation of the entire cavity. The doctor asked why, and I told her before the dental augmentation. She asked me which blades I would build them into? I replied, to which I received a wonderful answer, I had to go there and treat my teeth. OK, I'll do that, it's a pity for the time spent. K-customer orientation. I don't recommend this place.
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1
September 6, 2024
I visited the dentist four times. By the way, different doctors and on different procedures. And all 4 times I was very disappointed in the service. Recording delays of half an hour are like a business card of dentistry. The quality of the services provided and the approach to patients were also not impressed. It is better for people who value their time and service not to apply here.
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2
January 28
Wonderful clinic, very friendly staff, they will tell you everything, help you, send you , I was satisfied with the service
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October 24, 2024
I was looking for dentistry for a specific purpose and it was unpleasant to face being ignored at the first stage. Consultant Karina answered the chat on the website, the consultant was asked a question, but she could only say hello. After reading my question, she did not answer anything, did not read my messages, ignored them☹️
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2
February 15
I had a consultation with a paradontologist. The snapshot was not opened on the computer. I had to make a new one there. I have not received any information on my issue. In total, the examination and consultation lasted 10 minutes. I do not recommend visiting a licensed clinic.
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May 29, 2024
The price for the treatment of one tooth without anesthesia is 250 rubles, while in other clinics with anesthesia they charge no more than 300 rubles for two teeth. In addition, during the treatment, my tongue was pricked with an instrument, and the saliva pump pressed on the lower palate so hard, ignoring my dissatisfaction, that I had to push the assistant's hand aside. Filatova N.V.'s work itself is so careless and harsh towards the client that it seemed as if I was not a living person, but a manicured one. In addition, I have a suspicion that the treatment of the tooth was not done completely, since a black stripe remained on the side of the tooth, treating teeth from other dentists did not have this. I signed up with them to heal two teeth, but as a result, after the first one, I refused further treatment.
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2
June 14, 2024
This clinic shocked me. It all started with the medical registrar, who was chatting sweetly with a colleague, while I stood and waited for their conversation to end. Next, I filled out my own data (this is the first time I've seen this, it's usually done by the medical registrars themselves, but come on). When she filled out the data, the girl asked to wait a minute and began to count the money (apparently it was very important at that moment). Everything continued in the doctor's office. I needed a stamp about going to the dentist. As it turned out, there is no stamp, but they will take it from some other doctor. They offered me a service that I didn't need at that time (I came with a specific request). I did not like either the medical registrar's service or the doctor's own consultation. In general, she left and never set foot there again!
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3
1
March 1, 2024
For a long time, the son has been observed by the doctor Mamai T.A.
A doctor from God. The service is good and correct. Working with people is always difficult and stressful, especially with patients. And no one can ever predict what kind of problem a particular patient comes with, especially if he is the primary one. It seems to a person that the problem is superficial, but from the point of view of a specialist there are many questions. And if the queue is delayed a little bit, it's not because the doctor is idling, but because the previous patient had to spend more time. And until the visitors understand this, there will always be dissatisfied and embittered.
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4
1
June 13, 2024
I visited the doctor E.V. astashenok about the hole in the tooth. In addition to removing all the wisdom teeth, which do not bother me yet, she found holes in my front teeth in the pictures, which were not there, I also had to wait until she and her assistant talked about cucumbers and beds, which was also not very helpful.If you want to go to a widow, a fortune-teller grandmother or a witch who will find diseases in you where there are none, then this dentist is your choice.As a result: -money, -time, -mood. nothing of the advantages.
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1
April 14, 2024
I came, but they didn't put me in the queue on the computer, although they confirmed the appointment the day before. but I was accepted with a delay of 15 minutes. then the doctor also made a mistake about the cost of the service twice, but corrected the cost. but after I said that it should be cheaper, but she explained that it was not, and when I went to pay, she came and agreed that it should be cheaper and corrected the cost. in general, the reception itself suited me, I did not treat my teeth, I had a consultation. but because of these, I think, serious organizational mistakes, but in place of the corrected ones - 4 stars
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July 23, 2023
I liked the clinic as a whole. The doctor they got to, Akbari E., is a very attentive girl. She carefully and carefully cured the child's teeth. As a mother, she explained everything to me and showed me. However, she had different assistants each time, some very slow. And there is not always a doctor on site who takes pictures of the tooth, as I understand it, this is a visiting person. But in general, this did not spoil the impression. My son said that we would only go to this doctor.
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2
December 7, 2023
Administrator Ekaterina is super, of course)
I was recorded for a picture, I came, they did it quickly, the doctor told me to go out and pay after the procedure
I went out, there was a girl in front of me at the reception desk, she also made the payment. I paid, it's my turn
I approach, a man enters the clinic, the administrator, ignoring me, begins to interact with him)) next, a woman approaches, who begins to solve work issues
I am a patient person)) but, sorry, after the woman left, the administrator started digging into the computer
I indicated that I was here, saying that I had a payment for the picture
Catherine said in a haughty tone:
- I KNOW. Wait a minute
I stand waiting and pay attention to what is happening
The administrator calls the name and patronymic of another client and asks to go through for payment. I turn around and go to the waiting area, after a MINUTE the administrator calls my LAST NAME and asks me to go to the payment
I repeat, I am a calm, patient person, I do not see the point in finding out something and quarreling with an insecure Ekaterina
I am writing this so that Ekaterina learns to speak her thoughts aloud and learns to talk politely to customers
We are not at school to choose our favorites and call people by their last names))
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4
1
June 21, 2024
Julia Sergeevna
The most beautiful, charming girl and the most amazing dentist, your teeth will be safe and healthy, and your smile will become brighter
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1
July 7, 2024
I went to this clinic and when I signed the documents, I was told that I had to wait indefinitely, since they had a difficult patient. Apparently, calling in advance and telling about it is not in the rules of this institution. I never got to the doctor. I do not recommend it.
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3
1
April 5, 2024
I recommend it to everyone, very responsive staff, attentive and professional doctors, work until the last visitor. Olga Sergeevna is my idol!!!
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2
December 6, 2023
Thank you very much to the clinic for their excellent work and high customer orientation! Starting from the reception itself, wonderful receptionist girls, for their smiles and kindness, and ending with the management. Thank you for your professionalism!
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3
1
October 4, 2024
They put a temporary seal on it, and it fell out the next day. However, the next day they put another one for free
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1
July 10, 2023
Do not contact this clinic! Especially to the doctor Filatova N.V.
On July 6, 2023, it was urgently necessary to remove the nerve before leaving Belarus
The doctor Filatova N.V. Picked at her tooth for almost 2 hours!!
I finished without closing the tooth with a filling!!Because, of course, there was no time
She said everything will be OK, the pain will stop and you can even take your time with the filling
I paid 632 rubles
As a result, my anesthesia goes away, my tooth hurts
The next day, the pain did not stop and I had to go to the dentist in another country on the 3rd day of pain
The result!!!! The doctor Filatova N.V. Did not remove the entire nerve for me!!
Big questions about the competence of the doctor!
I spent 2 hours of time, the procedure was not carried out to the end, they took full payment from me, so I also did not completely remove the nerve!
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4
1
April 25, 2024
I treated 1 tooth on insurance, they made a good seal, the only thing that confused me was that without modern insulation with a cofferdam, but just with cotton wool. But in bite and shape, everything is OK.
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2
November 30, 2022
I come here for the sake of the doctor who has been treating me for many years. Igor Vitalievich Pooh is a great specialist who always tries to save your teeth as much as possible and honestly says when treatment is useless and it will be money thrown away. The teeth that were healed saved me for a long time were all offered to be removed (with teeth from childhood, questions)... And now I'm treating his tooth and I can't stop admiring his professionalism. I am very glad that he is back.
Overall, the impressions from the clinic are also good. A good surgeon, I forgot my last name.
The girls are nice to work with. They always call a day in advance and remind you about the reception.
The prices are surprisingly pleasant, I thought it would be much more expensive.
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3
May 20, 2024
Cozy, clean, neat, smiling. They offer coffee to those who are waiting)) and at prices that are average in Minsk.
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May 28, 2023
A conveniently located dental clinic with good equipment, with competent, highly qualified, courteous staff, polite and helpful reception..
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1
March 17, 2023
I took a 3d picture, by appointment, politely and quickly appointed a convenient time, the location is clear, easy to find, there is a sign. Minus for the floor and little space to wait. All prices are listed on the website and correspond to the payment
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4
April 27, 2023
I signed up for treatment in 2 weeks. I waited for the reception in the hallway for 45 minutes. During this time, no one bothered to come up and orient how much to expect the reception. The doctor at the entrance issued the phrase "sorry" on duty. When I asked to improve my work in terms of customer orientation, I heard in response "we are satisfied with ourselves" with a smug grin on the face of doctor Filatova. Of course, she refused treatment, no more to the complacent.
The receptionist is exactly the same "beautiful".
Choose doctors and clinics more often, dear readers. And be healthy!
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4
1
January 28, 2024
Good doctors, pleasant administrators. No extra services were offered, the seals are holding up well. The interior is tired, of course, but this is not the main thing in the medical center.
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1
September 16, 2023
The best dentistry in Minsk with highly qualified specialists. Attentive to the client. The prices are not higher than in other clinics. Come and you won't regret it.
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1
January 22, 2023
Good dentistry with a wide range of services, courteous staff, waiting room with children's elements. High-quality service at reasonable prices.
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1
June 5, 2024
I was treated by an orthodontist Mamai T.A.
I am very grateful for the high-quality treatment.
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1
August 3, 2023
I liked the doctor Elena Valeryevna: the treatment of the patient, thoroughness and attentiveness, there was no feeling of discomfort during treatment (gentle hands). I liked the specificity of the orthopedist Igor Vitalievich. There are no questions for the specialists, everything is fine. I will continue my treatment and prosthetics here.
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August 7, 2024
A good price for a 3D image.
Convenient location.
Thank you for your work.
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August 12, 2022
I visited the medical center several times, but the impression eventually deteriorated.
Firstly, they have problems with recording time, they regularly need to wait for their appointment for 10-20 minutes. The last time I went to an appointment after 20 minutes of waiting, there was no apology in connection with this situation.
Secondly, when I went into the office, I heard the sound of the series, and later the doctor asked if I was against the series running in the background. For example, it seems inappropriate to me that this question and the fact that there is a TV series in the workplace, especially when it comes to working with someone else's health.
Thirdly, to my question, "So everything is fine with the teeth and nothing is required except cleaning?" - I was told that only after cleaning can you tell for sure, because before cleaning you can miss something and "in all progressive countries, nothing is treated without cleaning at all." This is the first time I've encountered this, so that the doctor could not clearly answer the question. I did the cleaning less than a year ago and it's impossible not to see something there. They offered to do the cleaning right now on the spot for 250 rubles, to which I refused, because I had a goal - just a consultation.
The consultation lasted 2 minutes, and 45 rubles were charged for it. At the same time, the reception time was shifted by 20 minutes on their initiative, and instead of a clear answer about the condition of the teeth, there was an evasive thesis that the exact answer could be after cleaning.
The price-quality does not match.
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1
July 6, 2024
The picture was taken well, but I won't come there anymore.
From + beautiful reception and view from the window
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June 29, 2023
I've been to dentko 3 times. I waited for 15 minutes 2 times, and 45 minutes the third time. The receptionist did not bother to inform us that the reception was delayed.
The doctor said I'm sorry, to the indignation of the long wait, she said, "but we like ourselves." I refused the appointment, now I definitely won't set foot here
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1
August 11, 2022
Dentistry is not only expensive relative to others, but also provides substandard services. At a regular consultation, I was not found to have any caries on one side (they wrote off the deviations in the picture as allegedly cutting eights). On the other hand, they did not find a destroyed seal, although I asked them to check it three times because the tooth was not whole. Apparently, they decided to inflate a complex tooth for money and offer a warranty-free restoration. Although this tooth would not have survived restoration, according to at least four doctors (both state and private clinics). They constantly offered to do hygiene instead of treatment. The doctor herself, as far as I remember, the last name is Lebed, the one who did not notice three sick teeth, communicated in a rather unpleasant manner, answered every question I asked about the picture, "we can't say that now, we need to do hygiene" or "well, here's a picture, take a look for yourself." I do not recommend it, the experience is disgusting, because for the price of a consultation, they looked at my mouth for 30 seconds and did not find a single caries lesion out of three previously unknown ones.
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January 25, 2023
Good dentistry. The prices are standard - not very high, not low. A very good 3D camera. They give you a disk in your hands, which you can then show to another doctor.The orthopedist's consultations are competent.They do not impose their services exclusively. I liked it, the treatment is competent and painless.
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3
December 13, 2022
I read the reviews and made an appointment with the doctor Filatov N. V., but I never got to her. After I came to the clinic, the administrator informed me that the doctor was late, I asked to call me when the doctor was free, I waited 35 minutes out of the promised 15 minutes after the call, after which I decided to leave. Why couldn't you have called me in advance and told me that the doctor was late? Is it really that difficult? Because of this, I spent an hour waiting, plus the road! Disgusting attitude, I will never come here again.
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2
October 27, 2023
Disgusting staff. The attitude to the client is on the top three. I will not say for the quality of dental treatment and everything related to it, we took pictures of the jaw
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2
1
April 16, 2024
A very negative place! The doctor (Karmachev) does not predispose to himself! The consultation is about nothing at all, I came on one issue, but there is a lot of water all over, I came with my disk, and I paid for nothing!!!
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2
January 21, 2022
It was recorded to put a companion. I arrived 5 minutes late (for which I was very worried) but in vain, I had to wait another 10 minutes. They apologized for waiting (this is a plus) and got to a specialist. The specialist began to dissuade me from the procedure, referring to the fact that the light is not the right one and you need to do it in the morning, which is possible and correct (I have a question to the administrators why they didn't warn me, I wouldn't go ) but finally the desire to do something was discouraged by the dentist's words that if we do then the next client will have to wait. As a result, we agreed on cleaning (removing stones with soda) costs 216p . But there is one more thing. I have problems with my legs and in order to put on shoe covers at the entrance there is a small ottoman on which it is not very convenient for a healthy person to put them on, but for me this is a separate type of torture. To summarize. When you sign up for a private clinic with not cheap prices, you would like a little more comfort when visiting. Or maybe the stars just came together that day.
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April 23, 2023
The administrators of the center are arrogant and do not want or do not know how to politely communicate with clients who pay money, and quite a lot compared to other paid dentists.
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6
April 20, 2023
I enjoyed the service and communication with the doctor. I usually wind myself up very much, but here, well, somehow in a sincere way, it's important to me. The doctor is Tatiana Mamai
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1
November 30, 2022
I was examined at this clinic on 11/29/12. Ct scan of two jaws. The laboratory assistant, after taking the first picture, said that it "didn't work out, probably something with the device," rebooted it and took the second one, like a photo. Nothing was reported about the dose I received.
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April 20, 2023
Specialists at the level, treat teeth well, while everything is in order) know a lot about their business. If only there was an appointment for the recording time, and not a wait of 15-20 minutes
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May 30, 2023
Everything is fine! Very comfortable! We did everything professionally.
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