I took the child to this clinic from the very first problems, now she is already 13, all the fillings were put here, there is no doubt about their quality. So this year, seeing new problems, we went to the doctor in the spring for treatment. But there is a caveat, we had a card with four seals, and the fifth is advertised as free. Apparently this was the reason - the doctor said she did not need treatment, come back in a year. And now it's July, we go to an ordinary city polyclinic for a certificate to school - and gets a verdict - THREE teeth with caries, needs treatment. I call Dentico (by the way, they always don't pick up the phone, you have to call 100 times), and they have an appointment for the end of September! And how to get a certificate to school, having cured three teeth with such an attitude? Was it really impossible to see the problem in the spring and heal it? That's how regular customers get lost. I understand that if you have an appointment for 2 months in advance, then you have no problems with clients, but then you should have some kind of minimal conscience.
We went to the doctor Kozlovsky, as a doctor (I give her 5 stars) I liked her very much, my child was very afraid, and there were a lot of emotions somewhere, but he was good, but the nurse ruined everything, I completely disliked, she answered shamefully, I came to the doctor and not to the nurse.Her comment was that my child needs a watchful specialist- I came to you for the atmosphere that you created for the child, so that my child would have a better first impression than I had as a child. I was shocked by her words.! (the nurse) is clearly out of place! Boorish and rude attitude,
I haven't seen such terrible admins for a long time! The clinic's management should pay attention! Without looking at the fact that there is a queue flirting with male doctors, and then just does his job! When I asked to see the nearest record, it was said two months without looking! It is impossible to get through to this clinic (because the phone at the reception is on silent), and during a personal visit you have to wait for 10-15 minutes. while she's out walking, that's how competent doctors lose clients!