They took the coffee machine for repair, diagnosed it for 3 days and every day the price changed and the number of broken parts too!! On the day we agreed, no one brought the car and did not even call and did not answer the phone!! And as a result, the courier brought a car that no one had repaired at all!! What kind of service is this?? I don't know if they got something out of there or not, it's good that they didn't take the money. I will check if everything is in place!! But my advice to you is not to set foot in this office!
The guys earn money by cheating. At first, everything happens beautifully, they come for the car themselves, diagnostics is free. And then, after the diagnosis, the most interesting thing begins! They call and deceive about the condition of the car, they say that the car is completely unattended and killed, calling huge prices for the service. Don't believe them! They charged me 240p ($98) for the service. I took the car from them and serviced it elsewhere for 30p ($12). Moreover, another service center told me that my car is in very good condition and only the dispenser needs to be cleaned. All the work of would-be businessmen is based on your unwillingness to go somewhere else and trust!
I want to share the terrible service of this cantor.
It all started very colorfully, I left a request on the website, the manager called back, told me what the problem was, they said OK, the diagnosis will take a day, when it will be convenient for you for the courier to come for the coffee machine, agreed on the time. The courier arrived on time, took the car, signed the contract (it was on Friday), they work 7 days a week. When there was no feedback from the service on Sunday afternoon, I decided to contact them myself, I couldn't get in touch with him. On Monday, they showed up, with the words you need to replace one, the second... My answer is ok, what is the cost? I get an answer, approximately the amount of 150 rubles (this is 2 spare parts + work), but the warehouse is open from 11 on weekdays, so we did not disturb you on weekends, at 11 the warehouse will open, we will clarify prices and availability and contact you. There is no call at 11 after the warehouse opens, at 12... at 13... but there is still no call. I ask my husband to call them and find out what's the matter. He is informed that we have soaked one spare part, and the price tag for the second one has increased sharply by 2.5 times (i.e. one spare part with 160p), explaining that we have a new model of the car, etc. They promised my husband that the car would be with us tonight. It was in the evening, at 18.00... 19.00, and only at about 20.20 the bell rang, you know, this is the situation, we changed the spare part, but the machine does not work, give us a day, we will continue to figure it out. On Tuesday, there was no information from them again... in the evening at the RV at 19.00 we call ourselves, what's with the typewriter, the answer: We don't know yet, we're figuring it out. When there was already an increased tone on our part that we wanted to pick up our car, they began to offer us to bring a substitute, to persuade us, well, what good is a non-working car to you. Well, let's do it before Wednesday lunch - their answer. The master has some ideas. We agree. But they have already begun to suspect that our car was given to someone for substitution, etc. On Wednesday, silence from them again, at around 16.00, driving from work, we call them, well, what about the car, nothing... Everything is the same... the master is sorting it out. About the substitution, not a word anymore.... To which we said you have an hour, we're going to get the car. Fortunately, the office was found, the typewriter was given in a terribly dirty condition, all statistics were reset for some reason and naturally not in working condition. With words, the master does not know what is wrong with her.
Dear company, do not write what you cannot provide. 5 days of diagnosis and nothing.
As it turned out, in fact, by contacting another service, the problem was trivial, and the repair did not cost anything, because it was not needed.
Prosperity to you...