We stopped by today, a view of the parking lot, a mini balcony, there is nowhere to sit and I don't want to, the curtains are wrinkled and frayed, the wallpaper is stripped, the laminate is full of holes....mattresses are tin beds like in Soviet children's camps , lunch was not impressed , wine is poured inedible like a brother, unreasonably expensive. They ask for an additional payment of 1000 per day for a cot for a 3 -year-old child with an empty mattress and every spring is felt . We are shocked. We came here from a hotel in Gagra where it was two times better and a little cheaper
One of the most expensive hotels in Abkhazia, the place is really cool, but there are options to choose from on the same street there are a lot of private housing of different comfort levels
We came here for the second time. I liked it the first time . But they were wrong . The hotel went downhill. The food is disgusting. There is practically nothing to eat. Paper sausages, incomprehensible unleavened salads, inedible porridge. And we also reduced the power intervals to one hour! The staff is rude. Asking for it, yes, everything will be fine. The price definitely does not match the quality and service. I highly recommend this hotel
To be honest, I haven't been to the hotel itself, but it looks expensive and rich from the street! There are no seats all the time, they probably book a lot earlier! It looks like an Egyptian hotel! To be honest, we would like to live there!
She didn't give me more than three stars. It's not worth that much money. A blanket is a big towel. The windows do not overlook the sea, but the territory or the bushes. The territory is small. The buffet has one name. Every day, pasta is cold and buckwheat. The territory is small, but they write 1.5 g, this is not so.
Gorgeous beach, no extra people, nice staff! Everything is clean. A good buffet.
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Лена Прохорова
Level 5 Local Expert
September 5, 2021
The best hotel.We only stay at this hotel every year.The Swedish line is small, but everything is sooo delicious.There is a lot of greenery on the territory.The staff is polite
They are trying to capture a piece of the beach. There is a special Tajik in the service of the hotel who chases people. You can safely send both him and his owners, because they do not have any documents and this is pure arbitrariness. The locals confirmed it.
I've been to the hotel three times already. The best place in Western Abkhazia. Prices are much lower compared to the Krasnodar Territory with the same service.
Everything is fine, only in the room there is a rusty shelf in the shower. For dinner, I would like to have more choice of sweets, except baked buns and more fruits.
The rest will not take place due to inadequate "specialists" for booking. The dialogue is conducted only in correspondence, they answer in monosyllables, they cannot adequately answer basic questions, they refuse to talk on the phone.
The prices are too high, especially for Abkhazia. There are scumbags at the reception. Boorish behavior with guests. It's amazing, because in other hotels in Abkhazia, the staff is absolutely lovely.
We are having a rest at this hotel. The room is large, clean, everything works, Sometimes you can hear the neighbors, but this does not depend on the hotel, but on the upbringing of the guests. The territory is very cozy, clean, fallen leaves and needles are constantly being removed. A warm swimming pool. But vacationers do not always take a shower before visiting the pool and after wigs in the sauna. They come out and splash into the water. But again, this is not a minus for the hotel, but for the guests. The restaurant is beautiful, the food is delicious and varied. Wine is served at lunch. And what a pastry, just a fairy tale. There is always fruit. I would like to suggest setting a dress code for visiting the restaurant. Young people like to come in underpants and T-shirts. It's not very pleasant. Although you can ignore it. The staff is attentive and polite.Cleaning is daily, towels are changed frequently. There are bathrobes and slippers.Iron for ironing. This is not in the description of the hotel. There is a hair dryer, shampoo, gel, conditioner and a shower cap, very convenient. We really like it here, we don't want to go back to the north at all. Good luck and prosperity to your hotel.
A small hotel, very cozy and well maintained. There are no crowds of people, although all the rooms are occupied, how they manage it is a mystery))) The buffet is not rich in delicacies, while everything is always fresh, the normal diet of a normal person (porridge in the morning, cottage cheese, pancakes, soups at lunch, lots of vegetables and greens), a separate respect to the pastry chef: cakes every day of course, if you want to hang out and anneal, then this is not here, here is a relaxing holiday, if you are thinking about a quiet place to relax -this is the place
We enjoyed our vacation at the Dolphin Hotel very much. It is very beautiful, clean, the sea is within easy reach. The food is very tasty, thought for children. Our daughter ate with pleasure! Oh, the pool in the hotel was very pleasant during the bad weather!
The perfect sea, pine trees and eucalyptus trees on the territory! Great cafe on the beach! Everything is positive! The food is terrible- the canteen, there is not enough food, the cottage is tired, The furniture is old... and there is nothing to say about the attitude and service at all, it is missing! It feels like the vacationers came to visit for free, the management (all brothers-in-law) behave disgustingly, a disgusting attitude towards Russian tourists who come for a lot of money! There is a lot of rotovirus, children are sick, there is an active construction on the territory of the bathhouse! There are also people who live in cottages all the time and can be very noisy at night... Everything is allowed! So you can also talk about silence, apparently not in season!