Sauna Delfin
Directions
Улица Кутузова
251 m
Similar places nearby
46 reviews
November 15, 2023
f you are an international student planning to go to this sauna - you need to read this.
I booked this sauna recently along with my friends on my birthday on weekend at night time, overall my experience here was bitter-sweet.
Pros-
1. This Sauna’s pool is huge and warm for winters.
2. Has bbq available.
3. Decent size sauna zone
4. Has snooker in games
Cons-
1.doesn’t have music system or speaker to play your playlist, ps. Bring your own speaker.
2. Only bbq is available, you will have to bring your own skewers, coal, kerosene, even the air fan and match sticks.
3.Very dull and low lighting inside, with green and woody background. If you are planning to click picture - this place is a big NO unless you bring a ring light with you.
Advice - if you read my paragraph below and still plan to go this place, do take a pictures of things they provide you before you start your functions here.
4. Now this one, I don’t know from where I should begin.
The owner of this sauna is really nice and helpful. While booking we were having some trouble speaking Russian as an international student, she texted us back and forth, helping us book the place. It was convenient until we arrived at the place.
There was an old lady sitting for security and to collect money and oh hell oh hell she was horrible, and incredibly unjust to us (non-russians).
Everytime we jumped in the swimming pool, she came in shouting horrible things at us. Even if we were trying to make less noise she was coming in disturbing us at random times. She shouted us about swimming pool water spilling outside, well the pool was filled until the edge, it was quite normal that water will spill outside, ultimately she didn’t wanted to clean the water and suggesting us to use wiper. We said we will clean before leaving but that old lady was nit-picking at things and disturbing us during the period we booked for.
Fast-forward to 45 mins before our time end she came in and ask us to go out saying the time was up. We said there was still time left but she again started shouting at us. We hurried, collected all the trash in the black bag, kept it in the corner so it will be easier for her to throw. For 30 mins straight she was on our heads shouting to move out. We cleaned up everything and while we took our stuff out and was ready to leave, She started blaming us of stealing freaking 50 rubles slipper while we all were wearing nike’s and adidas. We explained her, there were only 4 slippers when we arrived and there was no red color slippers, she kept shouting and she asked to check our bags, we let her check our bags, yet she was not satisfied. I don’t know what to say, Only if we took picture before going in.
Still we resolved the issue somehow and was about to sit in the taxi, she commented that we should throw the black garbage bag on our own, we said thats not our job and sat in our taxi’s and left.
Maybe she was racist, maybe she was unhappy, but she made our time there horrible and unpleasant.
Living in Russia for 5 years, we have been to many sauna’s here. This was the most terrible experience for us.
3
January 4
Отдыхали семьёй. Очень чисто, помещения все тёплые. Цены приемлемые. Администратор очень вежливая женщина.
Бассейн большой с подогревом, есть комната с масажным креслом,на 2м этаже бельярд.
1
February 11
С первого открытия двери все пошло не так !!! Нас встретил администратор «демон», которая прямо с порога начала кричать : « снимайте обувь, закрывайте быстрее дверь»! Войдя в помещение нам сразу сказали , что с вениками нельзя, но при заказе сауны об речь не шла !!! Пережили !!! Идем дальше!!! Вызвала оплатить остаток , сказала что надо доплатить за 7 человека, хотя при заказе сауны речь об этом не шла , изначально говорилось о 8 людях !!! Пережили !!! Тут пошло дальше:»мусор не оставлять, воду не лить, за собой порядок и чистота, типо посидели без купания и свалили «!!! Зайдя в парилку , просидели 25 минут , результата -0, температура 75 градусов! Прийдя к ней уточнить , сказала «были люди , выстудили парилку , сейчас прогреется» , прогрелась минут через 50, час отдыха прошел ! Оказалось что еще и бильярд платный - настроение упало ниже некуда! Ну к концу нашего отдыха было самое интересное 😀За пол часа до окончания времени Ольга Сергеевна упорно стучалась в дверь, предупредить что бы мы наводили порядок и вызывали себе такси и не задерживались , так как после нас люди ! Выйдя из сауны «Дельфин» , оставили отзыв в книге жалоб. Простоя на улице 30 минут пока ждали такси , людей никаких не пришло ! Итог!!! День рождения 🎁 было испорчено простым отношением администратора! Всем горячей парилки !!
5