It's just an amazing place. The service is at the highest level. I always leave with a smile on my face. They constantly tell you life hacks and recommendations for self-maintenance of beauty. The specialists are very kind-hearted. I'm thrilled. Thank you for such a magical service!!!
The coolest, cozy salon with mega professional specialists. She underwent a course of anti-cellulite massage with styx wrap, the result was noticed not only by her husband, but also by surrounding colleagues. I recommend the price and quality to everyone at the height!!!
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А
Анастасия Р.
Level 4 Local Expert
September 25, 2020
I want to warn potential customers, it's better to look for another place for massage, terrible service, disgusting attitude of the administrators (they are absolutely unable to do their job.), they immediately demand money for 10-15 sessions, and this starts from 250 bel rubles. and if you don't like something, then they won't return the money to you!
In general, here you will encounter brazen lies, and an attitude towards yourself as not a person, but dirt under your feet. Professionalism does not smell at all close.
A more detailed story so that you can draw conclusions for yourself whether it is worth contacting this "institution".
1. Introduction
I came across them on Instagram, looked at the photos, paid attention to the procedure, everything seems to be OK. I wrote to them in Yandex. Direct, clarified the conditions, and signed up for a trial session. According to the cost of the trial session, they said 20 rubles. Let's remember this moment.
2. First visit
I came to the address Partizansky ave. 14, this is 2 offices of this office, the salon is just a rented office space divided into sections with curtains in which "offices" are located, there are 4 of them. The master was called, led to the "office" near the window. Then you undress and lie down on the couch. You are not covered with towels / blankets, you are lying naked on a couch covered with a film, you are freezing. They do a massage. The quality and impressions completely depend on the massage therapist you get to, they all do absolutely differently. The first time I was lucky, the main thing is to inform a specialist if it becomes too painful for you to reduce the force of the impact.
But after the session, the most interesting thing begins. You go to pay at the reception. Instead of 20 rubles, they said to pay 30 rubles. That is, they initially talked about a different amount, as it turned out later, their prices "changed", but of course they did not deign to inform. And their prices apparently change often. I looked at several price lists and there are different prices for the same thing everywhere. At the same time, the girl very actively began to persuade her to buy 15 sessions at once, which is 300 rubles. You can say you were morally pressed, but why don't you want to buy right away? etc. That's what I said to pay 300 rubles. I made round eyes and said that I was not ready to buy and would only pay for a trial session. Somehow she fought back and left.
3. Purchase of a subscription
The body's reaction was normal, there were almost no bruises, I decided to buy this subscription for 15 sessions for 300 rubles. But after the first visit and such behavior, I did not want to pay the entire amount at once. I asked if they had payment in installments. They said yes, 150 rubles at once, 150 rubles by the 3rd session. And sessions are recommended to be scheduled after 1 day. The greed of the owners is already evident, because there is no great benefit from such a division. I agreed to these conditions and asked to record all the sessions to the master who had them at the beginning. They said that everything would not work out right in shifts, they would have to put a few to another master. As it turned out, in the end I had 6! absolutely different masters. That is, this request passed by, they did not call to warn again. One of them turned out to be a real butcher. Having been in the hands of this master butcher, a lot of bruises appeared and I had to cancel 1 visit. My favorite admins are coming on stage again. I didn't call myself, I wrote to Yandex. Direct, I asked to postpone 1 session, they said ok, they postponed it when I asked about canceling this very session, they said that it turns out to be on the same date as it was worth, that is, no one postponed it!. She said cancel it and replace this master butcher with others. They replied that they would rewrite the schedule and again a dead silence. I had to write again myself. They said that they had changed everything and did not give any clarifications at all and did not double-check, nothing at all.
4. Continuation of the banquet
After all that I've been through, I finally lost the desire to give away part 2 (150 rubles), I didn't really want to go there either. I decided to keep some of the sessions paid for, and cancel the rest. When I informed the administrator, they immediately told me that they were not returning the money, because they decided that I had already deposited the entire amount, when they realized that I had not, they began to call the host / in / yke, after that they said OK, let half remain (7 sessions), a little later it turned out that 1 session that I asked to cancel they didn't cancel, but left it on the schedule! although I DID NOT GO to it, and they began to convince me that they called me that day!!!, there was not a single call either missed or accepted on the day of this recording, that is, it was their mistake, they were not finalized, but they wrote off the session! and the money for it was appropriated accordingly. Although all the correspondence is saved and they just blatantly lie right in your eyes.
In addition, there are a lot of strange behavior and mistakes on the part of the organization. I will not describe it, the overall picture is clear.
In general, I highly recommend it. This is the first time in my life that I have come across this kind of business.