Amazing breakfasts. Sometimes there is red caviar and sometimes freshly salted trout. The rooms are clean and cozy. The service is excellent. The mattresses are comfortable. Pleasant and stylish interior.
He became weak at all, employees over the rank of their own employees do not make nice remarks when visiting, etiquette is weak in theory, in standard rooms mattresses of 1.4 m each normally need to take deluxe together, breakfasts are weak steel, and everything is so clean and well-groomed
The rooms are very nice and clean, the food in the restaurant is delicious, the service is 100%, the staff is polite, they talk very pleasantly politely, the location is convenient.
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3
Pop Pop
Level 14 Local Expert
August 25, 2024
A 3-star hotel, or maybe less. But not 4.
Upon check-in, there was a disgruntled guest at the reception. During the eviction, someone was swearing at the reception again. Well, that's okay, the essence of swearing is not in the know, so let's omit it.
In total, I did not like it: The room was poorly cleaned, the hair was in a pencil case for disposable accessories. A 5*5 mm crumb on the floor from someone's food (i.e. rather big but clearly visible). The shower holder is barely holding on, the toilet bag holder is falling out. The drain in the bathroom is bad, i.e. when using the shower, the bathtub fills up. The bed is a mattress that is rumpled, lying on plywood. At the time of eviction, they asked to stay in order to rent a room - this is the first time they heard such a thing.
What I liked. there is parking, breakfast is free, in principle there is something to eat. Well, there is some standard of a respectable hotel, but they fall short in small things. 5.07.24
Dastan has raised his level. Everything is decent inside, the plumbing works perfectly, the rooms are clean, the bed linen is perfect. I haven't had breakfast yet, let's check it out. I give you a solid 5.
The rooms are clean and cozy. The bed and pillows are very comfortable, they smell fresh. The service is decent. The food in the restaurant is delicious. The breakfast is good. The staff is friendly. The location is not bad, you can quickly get to anywhere in the city, the airport. The sound insulation of the rooms is not bad. The quality and price match.
The hotel is combined with a business center. He lived in the smallest room. The room has everything that is stated. The furniture is new. The breakfast is a buffet, I rate it very well. Disadvantages. I stopped by late. The Mir card of Sberbank of the Russian Federation did not work. There was no local currency. They refused to settle without payment. It's good that my colleague's "World" map from Tinkoff worked. He paid for me. The ground floor of the restaurant is being renovated (July 2022), it is a little dusty.
Excellent rooms, the staff is polite and friendly, quick check-in and check-out documents for the accountant are given immediately, the rooms are warm, a full set of hygiene, everything is clean and pleasant.
Great hotel! Delicious breakfast! Pleasant service! I stayed in various hotels, in my opinion this is one of the best places in the city to stay!
Askhat is a super leader!
PS the windows in the restaurant are incredibly huge, very atmospheric!
A cozy and clean room with excellent price/quality ratio. The bathroom has everything you need, even if you arrived without your makeup.
I was pleased with the breakfast: they will fry a fresh omelet or scrambled eggs, not blanks. Delicious pastries and cool cheesecakes.
There is a coffee machine.
A very nice hotel. But there are problems with the remnants of the Sovkov mentality - when evicting, they were asked not to leave until they "accepted" the room. It was not the first time I encountered this, but it was usually typical for the remote province and Sovkovo hotels. In general, there is a dissonance between the level of the hotel and their Soviet practices.
I couldn't be checked in for 28 minutes. And this despite the fact that I made the reservation on Booking.com . The hotel itself is in the same building with some kind of organization. It's not very convenient. The reception staff is not efficient and attentive. Maybe I came across such a shift? The manager and the room service, if they left for lunch, then there is no point in waiting for them. Non-smoking rooms should be chosen carefully before checking in, because they can be smoky. The staff justifies themselves by saying that the guests are disturbing the order. Okay After half an hour of waiting for check-in, and not waiting for it, I had to cancel my reservation and look for another hotel.
the price / quality is overstated, in general a good, clean hotel, but the price is too high, a small room with a view of a dull courtyard ...
they ask for a tax fee for citizens of the Russian Federation
something like this can be found cheaper
The hotel itself is good , but the restaurant is so -so , they cook on the 3rd line, there are few wines popular in Kazakhstan, mostly cheap in Europe , expensive in Kazakhstan