I am attaching a photo of expectation/reality.
For the celebration in the store, Darya Rosa made a pre-order for a certain bouquet she liked. Upon arrival, I saw a completely different bouquet, to which they replied that there were no flowers of this color. I am very disappointed with the attitude towards clients. I want to know why I specify the phone number and what prevents me from calling and finding out the details of the order? In the photo, I think everyone can see the difference)
Of course, I had to give up bouquets to urgently collect a completely different one. I know for sure that I won't come to them anymore. Failed
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Niki_Ta
Level 5 Local Expert
April 24
Fast service, friendly staff. However, the product is of catastrophically poor quality. When I picked up the flowers, they said it was a fresh delivery! I picked it up on April 20 after lunch, and today, on April 24, in the morning, the flowers had already wilted, even though all the care recommendations were followed. I do not recommend it!
The company works at the highest level, today, despite the huge number of orders, the flowers arrived on time and the ladies received magnificent tulips. Thanks for the promptness and quality.
In the evening, a bouquet of 11 roses was purchased, in the morning 5 roses were in no condition. I strongly do not recommend buying flowers here, they are obviously of poor quality, and the prices are not cheap for such a horror
The seller is constantly absent. I waited 10 minutes for her to come and she was smoking. Then I came and talked to her, she closed the window and is on the phone. Dear management, hire adequate employees. Not only are they engaged in fraud, they sell low-quality flowers, but they also do not work.
Tatyana Aleynikova sells old flowers!!!!! Be vigilant!!!!!!