Excellent location, close to the airport. The room has everything you need: a bathrobe, slippers, hygiene products. The furniture is brand new and very modern. There is no cafe in the hotel, they say it is temporary. There are breakfasts, but I couldn't try it. The lack of coffee more than makes up for the proximity of the Mega shopping Center, which has a huge food court. Overall, it's a great hotel, I recommend it.
A wonderful hotel, we always stay there when the road passes through Astana. Nice and clean rooms, friendly staff, delicious breakfasts. It is located 2-3 minutes on foot from the largest shopping center Mega Silk. I recommend this hotel
Barely 2 stars at a reasonable price per night. Highly not recommended
Breakfast to choose from: porridge, omelet, sandwich - everything is greasy and not very tasty. The coffee is only instant, there is no milk. I had to take a paid one from the vending machine.
There is no elevator, you can walk with a suitcase to the second floor.
The room is dirty, there's hair everywhere. The shelf in the shower is all rusty. And there's either boiling water or cold water in the shower.
In the morning, the cleaning lady can just come in without knocking.
The reception staff is very slow, they ordered a certificate of accommodation 2 hours before departure - as a result, they stood at the reception for 20 minutes, waited for them to prepare, and almost missed the airport.
The door sometimes beeps, you need to open and close.
The audibility is as if the grandfather from the next room (or even from the floor below) lives in yours.
We talked with other guests, and absolutely everyone was unhappy :)