Cult Coffee
Open until 22:00
Luhansk, ploshcha Heroiv Velykoi Vitchyznianoi viiny, 10
Address
Contacts
Phone number not specified
Business hours
Open until 22:00
Directions
Центральный рынок
570 m
105 reviews
March 7
a great place for lovers of high-quality coffee and a pleasant atmosphere. I definitely recommend it to anyone who wants to enjoy a delicious drink and spend time in a cozy atmosphere. I will definitely come back again!
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1
January 5
The food is normal, but there are questions about pricing, beef tartare is more expensive than a hot dish. The most amazing thing is the service, it's just disgusting, the kettle was brought, the mugs appeared on the table after the hot one, the sauce was forgotten for the dish and they carried it for 15 minutes (the waiter did not know that he was going there at all). We didn't get the bill, got dressed and went, and the waiter didn't even know what our table and bill were. The impression is terrible, to put it mildly
See original · Русский
March 7
We went to the Cult today, we pre-booked a table, we came at the appointed time and the waiters did not respond to us for a while, after the girl at the bar told them, they noticed us (but did not indicate which table to go to, we did it ourselves), ordered dishes from the menu, after after the meal, I went to pay the bill for the bar (since we had been waiting for the waiter for 20 minutes and he did not come up), after I went to pay the bill, the waiter entered the amount into the terminal and I paid, we left the establishment.
After we returned home, we found that we had forgotten our phone. After three unanswered calls, we finally got a response. Next, the dialogue:
I: hello, we were at your place 30 minutes ago, we forgot the phone.
Waiter: Hello, did you forget to pay the bill too?
I'm at a loss.
Me: I went to the bar and paid for it personally
Waiter: No, your account is not closed.
Me: okay, tell me how much you need to transfer, I'll send it
Waiter: come personally, we'll figure it out.
Me: I can't come in person, please let me know where to transfer the money.
After that, I am informed of the card details and the amount.
In the meantime, I transferred the entire amount to them.
After that, I discovered that I had paid plus for another table))
I'm calling this place again.
The answer came the second time
Waiter: Yes, hello
Me: have you received the money?
Waiter: I do not know, we have not looked yet
Me: tell me, is the amount you specified the whole amount?
Waiter: yes
Me: and the 1500r that I paid from you, for what?
What followed was a meaningless dialogue about me coming and we sorted it out on the spot, after I repeated 100 times that I couldn't come in person, they said they would refund the 1,500 rubles.
But it didn't end there!
The girl who was with me (who forgot her phone) came to get it, and the waiters attacked her with accusations, only after they gave her the phone and the money.
In general, one star, not only were 3 of the 4 dishes cold, they were also rude)
See original · Русский