Great hotel. The service is excellent, everything is cleaned, there is enough space for everyone in the dining room and on the beach. The rooms are cleaned every day. The attitude towards Russians is without prejudice. They will always help if you know English)) There is a pier with stairs into the water, evening programs for children are perfectly done! The only thing I didn't like was on the beach, where the entrance to the water is a strip of natural pebbles. It was not very pleasant for my feet to enter barefoot, but I can buy swimming slippers.
The best best hotel, with the best staff, very good food and helpful staff ready to solve any issue right away, at any time of the year / day or night, very nice and comfortable rooms and very clean area, I am very satisfied with my stay at this hotel
Special thanks to operator Rumie and Dione Khanum for their help and understanding in any matters.
We had a rest with my son together from 08/26.24 to 08/31.24! We arrived at this hotel for the first time , and were satisfied. The staff is friendly and helpful (thank you guys, you are the best) The rooms are clean and cozy (daily cleaning). The mini-bar was replenished daily: water with and without gas, iced tea, pepsi, fanta, merinda, beer. The food and drinks are delicious and varied. The hotel was big enough, the territory, there was enough space for everyone. Even though it's the height of the season. We had a great time at the hotel. Thank you for the warm welcome 🙏 💋
We returned from vacation the other day. The hotel was occupied by a maximum of 50-70%, which is strange. On May days, there are usually cue balls everywhere. There are no queues at all, either at bars or in restaurants. The service is at a high level. The territory is compact, everything is nearby, to the sea, as to the pool, the beach and the entrance are excellent. Most of the deck chairs are available at any time. There are no questions about the quality of food. The bar pours Red Label, not local whiskey, even in cocktails. The beer is Ephesus as usual, fresh. Ice cream is served at the snack bar and lobby bar all the time, not by the hour. There are enough children's activities, a child of 7 years old walked independently with friends. Nearby there are shopping pavilions and a public camping park on the coast where you can run. The guests are mostly Europeans and there are Russians. Level shows, acrobats, bikers, etc., lots of live music and cover bands. There are jet skis, a convertible, a parachute, a boat right on the beach of the hotel. It's quiet at night, even though there's a bar until 7 a.m. The best vacation in Turkish 5* for 20 years every year. The price is 260 rubles for three people for 10 nights. I recommend it to those who prefer a relaxing holiday and families with children.
We had a vacation in May 2024! We really liked the hotel! The food is delicious! The staff is friendly and helpful! The rooms are certainly not the freshest, but they were cleaned every day and towels were changed. In short, I highly recommend it!
An unforgettable vacation, we were lucky to get cheap tickets, the rest was a success, the sea is chic, everything is nearby, the food was so delicious that we almost did not leave the hotel, we recovered only in the last two days
We rested with my wife in this hotel from 10/17/2024 to 10/27/2024,the hotel is small but cozy,the food is varied fish every day, there was trout twice, meat is also a lot, but very tough and in any dish.The staff works for the top five, there are no complaints about them at all, in general, I liked everything except one.Good alcohol (more or less) is only in the lobby bar, I only drink balantis a few glasses five all day, but on the 7th day he just disappeared from the bar and never appeared, somehow the ultra hotel does not really pull, and so I liked the rest, we definitely will not return to it a second time!!!
We had a rest in July 24.
The room is well cleaned. The mini bar is being refilled. The room for two is spacious, although with a view of the construction site. The sound insulation is not bad. But they always slept in birusha.
The beach is clean. There are always free sun beds. The sea is warm and transparent.A pebble on the beach is a massage for the legs, someone came in with slippers, we did not. You can dive from the pier.
The animators organized fun rowing competitions - almost all the active residents of the hotel were able to participate. Our team won. I'll come back with a medal. The winners were doused with champagne.
The animation is unobtrusive, but if you are active, you can always find entertainment (shooting, darts, water polo, volleyball, football, yoga, bicycles in the pool, boccia) in general, we were not bored for a second. Many thanks to Asiya for her yoga classes (by the way, she speaks excellent Russian).
The food at the hotel is varied. You will always be fed, but without any special frills. I liked that creamy ice cream is constantly available, and the night restaurant prepares everything on the menu until morning. We usually rested in more expensive hotels. This one is not bad. The price-quality ratio. I recommend.
A good hotel for the money that flew - there are no competitors. The food is excellent, the cleanliness is good and the staff is good.
It is also worth noting the rich entertainment program.
This is the third time we have been vacationing with the whole family at this hotel.
Compact territory, varied and delicious food. Ice cream, fruits, drinks, food - from morning to evening.
Friendly staff. The rooms are cleaned every day, the minibar is replenished every day too.
There is animation for children, and there is plenty of entertainment for adults too.
I recommend it boldly))))
She lived in a Crystal Boutique.
The hotel is good, three meters from the sea, the sea is clean. Drinks in cans are not draught (cola, beer) Quietly, calmly. The main Crystal Family hotel is 3 minutes away along the seashore, where all the main entertainment is a large restaurant, animation.
A very pleasant Russian-speaking girl at the reception of Rumiya's guests, showed the territory on the day of arrival, told where she was and was always friendly and ready to help.
A classic Turkish hotel, without a twist. Too old, tired bathrooms, not working drain, etc.
The food is delicious, BUT!!! There is no variety from the word at all! During the week, there were absolutely the same dishes, the food for lunch and dinner is repeated, there are no different themed days in the kitchen. It was very frustrating!
The kids' club is tired of the word at all, but the animators are very cool, a few girls are Russian))
The sea is wonderful, the first line. The pools were all cold and it was in September((
The cleaning is mediocre, but daily with a change of all towels. But the towels for the beach are just decrepit.
In general, the hotel is a solid four, but renovation is required.
I'll start with the cons:
We lived in a Boutique, it is a separate area with two-storey bungalows.
Food, cleaning, and staff are definitely not pulling for 5. Russian Russians are about 10% of the hotel, which is probably why the staff does not speak or understand Russian, there is only one woman at the reception with whom you can explain yourself, but you also need to "catch" her.
Foreigners are very loved and licked here, Russians have such an attitude.
The room is cleaned disgustingly! For 9 days, they have never washed the floors or changed the linen. Only towels were regularly changed. I had to ask for toilet paper. Moreover, the presence of tips did not change the case.
The choice of food is quite monotonous, meat and fish were daily, but sometimes their appearance was simply repulsive. Fruits are seasonal only: watermelons melons grapes apples.
In the main hotel, the territory is small, there are many children, there have never been empty sun beds. we lived in a Boutique, everything was fine with our sunbeds, the concept was 16+, there were no children, only married couples, peace and quiet.
Pros: the Boutique has a restaurant that works according to the menu, they cook right for you and are much tastier than in the main restaurant. That's where we ate.
Pros: decent alcohol around the clock, the presence of a refrigerator with bottled beer and sprite cola type water, etc., ice cream is constantly available, personal service by waiters is solved without problems with tips. The territory is small but clean, the pool is nice and clean, the beach is normal, but keep in mind that the beach is adjacent to the city and there are no fences, the locals were resting, so just in case, keep an eye on your belongings.
By the way, there was never a lifeguard on the beach.
Well, in general, a good hotel for your money, the sea is beautiful in October, the climate is warm, the tan is even - this covers all the disadvantages.
We had a rest from July 8 to July 16, 2024. Everything is great. I really liked this hotel. Clean, cozy, courteous staff, the food is delicious and varied. The sea is clean and warm. Thank you for a wonderful vacation! We plan to come back again!
We have been staying at the hotel since 06/21/24. I like everything very much. A very good animation program. Special thanks to the girls from the nursery. The children are supervised, always busy with entertainment activities. Both kids and parents are happy.
We were in October 2024, a good hotel, good food, the territory is small, but since the number of tourists is large and everyone needs to be placed on the beach, near the pool, etc. somehow everything is tightly placed. A large number of German tourists with children, the staff speaks German, the inscriptions, including the name of the dishes, are also in German. I wouldn't go a second time.
Nice hotel. A separate territory of 16+, and if you get bored, you can go to the main building. Enough entertainment. I especially liked the cuisine, it was delicious and varied. We decided that we would come back next year)
A hotel with the expected service. We were well met, promptly settled in, arrived at 9.00. Delicious varied food. 14 days without digestive disorders, everything is delicious, the children also ate well. Great cocktails and bar service. Great shows in the evenings and mini-discos for kids. The territory is compact, everything is very convenient. The beach is sand with pebbles, the sea is not transparent in the first two weeks of July, algae are floating. Of the minuses, I can only mention the cleaning of the rooms, we found a pacifier behind the curtain)) from someone who had previously lived, well, small debris that got outside the door, and lay there for all 14 days of our stay. The village of Bogazkent is located on the outskirts of Belek, the roads are so-so.
We are happy with the rest, I am ready to recommend this hotel.
A very nice Hotel stayed there from July 28 to August 7, 2024. The sea is warm and clear (not far to go); the pools are clean. There is a lot of entertainment for both adults (evening discos) and for children there is a mini club. I'm a child, I'm 10 years old, I want to say thank you to Janelle for this great vacation.
Relatively tasty food and water, a lot of small children, respectively, screeching, squeaking. There is no volleyball from the word at all.. A mid-level show
We rested at the Crystal Femeli hotel from May 25 to June 7, 2024. They greeted us very friendly and settled in immediately, the grandson was seasick on the way, we did not even ask for early check-in.Very friendly people work at the reception desk, I would like to thank Elsa, solves any issue, all the staff are kind,friendly and helpful people, thank them very much, the hotel territory is not large, but everything is thought out competently, there are no queues anywhere, everything is just great.The lobby bar offers excellent drinks,cakes and coffee are excellent in the pastry shop,young people will make excellent tea at the beach bar and you are always welcome,the snack bar is above praise,he works there I do not know how he holds the position,his name is Turan,he will always meet with a smile, a very good man,and the chef is a clever cook it is very tasty, we have been to Turkey many times, but I want to return to this hotel, I want to say a huge thank you to everyone.The cuisine is diverse, you can't try everything, the choice is huge, beef, lamb, chicken, turkey and dishes from them are very tasty, it's impossible to describe everything.A wonderful hotel, kind good people, thank you for our rest, special thanks to the man who worked at the reception desk, he is the most important there, I did not remember his name, and I also want to note the work of the maids, well done, everything is always fine.
Every evening there is a terrible smell of waste. It is not possible to sit outside, the window cannot be opened. The air conditioner is running on heating 4th! The hotel has not responded to requests for at least a week to turn on the air conditioners for cooling! It's stuffy in the room, it's impossible to fall asleep. People, don't come to this hotel, don't spoil your vacation!
We've just arrived. Everything is great. It was the second time. We gave the family room a special thanks for this. Food and drinks are varied. Are you satisfied with everything 😊
My wife really liked the cold champagne everywhere. My daughter thinks ice cream is everywhere. A great hotel with a raspberry garden, you don't have to walk a lot.
We had a rest from 2.10.24 to 9.10, I did not want to leave the beautiful, family-run hotel. Food, drinks, cleanliness in the hotel and on the beach, a solid five. I haven't seen Russians treated like foreigners for a long time (they served with a smile, politely). I recommend the hotel, maybe we'll go here again.
And so, the hotel is beautiful, not old, the rooms are good, they changed the towel every day, replenished the minibar
The buffet is varied and delicious. The service is excellent
Some staff speak Russian. There were very few Germans, Poles, and Russians in the hotel. Every evening there was a show program for adults, and separately for children
It's more of a family hotel, lots of kids. Two outdoor pools, slides, a children's pool, too, with all sorts of slides and a fountain. The beach is sand-pebbles, the entrance is not very into the sea.
In general, it is clean, beautiful, and civilized. There are various activities on the beach for an additional fee.
There are a lot of people for such a small beach. The restaurant and the chef are beyond praise. The rooms are not cleaned very well , they save on toilet paper , they have to steal it from the shared toilets .
Good afternoon! 06/10/2022 we returned from an amazing place on Turkish soil, the Crystal Hotel. The sea is super. The service is at a high level. Everyone in the bar is polite. There is no rudeness. Animation is normal. Greetings to Suleiman. Akhmet is a wonderful person who loves his work. Control over the staff. The cleaning is all super. The food is decent cherries, strawberries, watermelons, melons pleased us. Tortillas fire on the beach. We went to ala-kart restaurants. Just a bomb. In general, everything is great. Every evening there are programs and then a disco. Alcohol is of high quality. I would like to ask the management to have air conditioners working in discos (it was impossible to be in such heat). There was not enough variety of dishes. We are looking forward to the next vacation to return again to this wonderful hotel.
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Александр
Level 15 Local Expert
October 14, 2024
A wonderful, cozy hotel, ideal for families with children. The staff is attentive and very friendly. Special attention should be paid to the quality and variety of dishes in restaurants, everything is very tasty and there is a very large selection.
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Николай Синенко
Level 7 Local Expert
April 20
An excellent hotel, as well as the entire Crystal chain. The food in this hotel is excellent, the service is excellent. The rooms are clean and tidy
Food((but little seafood and a la cart is ugly). Part of the famili hotel is full of activity, part of the boutique is a bungalow, a restaurant and a 16+ swimming pool. The cleaning is quite superficial, but we did not mess up. The staff is attentive. Knowing English greatly simplifies life, because the staff does not always speak Russian.
We believed the good reviews. We arrived here on July 5th. The first week was fine, and the second week the lights were turned off at the hotel. Neither the air conditioners nor the water slides were working. In the heat of 35 degrees, we just died in the hotel. The rooms are cleaned mediocre. The hotel itself is not bad, but be prepared to sit without air conditioning and without light in a 5-star hotel.
We have been staying at this hotel for the third year in a row! And he never ceases to please with the high quality of service! It gets better every year! The food is always varied, very tasty! There is a children's table, a diet table, a grill, fried, boiled, in short, there is enough for everyone! I have never seen any queues for food in all three years! The pools are clean! There are water slides for both adults and smaller children and absolutely for toddlers! There are always enough sun beds, both by the pools and by the sea! Animated shows separate love! Every evening there are various performances/performances by artists! It is very interesting and fun! Throughout the day, animators hold various activities, whether it's water aerobics, darts, volleyball, yoga, etc., etc. The main thing is that animators are not intrusive and do not drag you by force! People are happy to go to them themselves! I also can't ignore the children's animators! Thanks a lot to them! In the mini-club, they do various entertainments, games, and crafts every day! In the evening, children are awarded medals and diplomas for their participation! The kids are delighted with this and run there themselves in the morning! The hotel definitely deserves a solid 5+.
Thank you very much to the manager and all the staff for a decent, full of good memories vacation! Let's hope that we will fly back to you next year!
I really liked the hotel precisely because of the children's concept. We were in May 2023 with a two-year-old child , everything is fine and the food and animation . The room is clean / daily cleaning / the bar was replenished daily in full. There were actually no Russians, mostly Germans and Arabs. I recommend it!
This year, from 05/13/2023 to 05/21/2023, I rested at this hotel. The hotel itself is small, consisting of one building.There is one large swimming pool on the territory, divided into 4 small pools, where animators held active contests during the day.What did you like:the rooms are large, clean, the bed linen is starched, white, it's nice to go to bed.The bed is huge, the mattress is high and it is comfortable to sleep.The shower cabin, the toilet are all clean.There were bathrobes and disposable slippers in the room, which were changed, soap accessories were also replenished.Towels were changed every day. There is a safe in the room, a kettle, a fanta,cola,sprite, water in the refrigerator.The beach is clean, there are many sun beds and a shade is stretched over all the sun beds, you do not need to look for umbrellas in the heat, but calmly relax under the shade.The entrance to the sea is smooth, with sand and very few pebbles.There was a bar on the beach.Since the hotel is not large, there was only one lobby bar in the lobby, but it was open 24 hours.Breakfasts, lunches and dinners were held in the restaurant, the room was large, as well as tables were outside by the pool. Of the cons:a small territory, one slide, one swimming pool, there was never any ordinary meat (beef, pork) from food, only chicken, fish.But, on the other hand, watermelon, strawberries, fruits every day.This hotel is not located in the city of Belek itself, but in the village, 20 minutes by bus to the city.There is no place to go for a walk and no place to take pictures!Boring.Entertainment in the evening on the territory of the hotel, guests were invited every day from 21.30 to 22.00, then music and dancing in the face of vacationers.A quiet, relaxing holiday.You need to go to the city for shopping.
We recently returned from a vacation, we rested at this hotel. Everyone really liked it, I didn't want to leave) Will we come back here again?! Of course, yes!
I was near this hotel, it looks very nice and there is entertainment, the price is of course higher, but in general it's very good!
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Оксана Грачева
Level 8 Local Expert
October 10, 2023
Great hotel! Positive:compact hotel, nice, spacious room with carpet, there is enough lighting in the evening.Free minibar in the room, put water and soft drinks (cola, sprite, fanta, etc.).Kborka in the room every day.They made a beautiful swan out of towels on the bed.It was nice!Delicious food in the restaurant, on the beach, interesting animation every evening.I liked that there were a lot of sunbeds on the beach, and an awning over them!The area of the hotel is clean and well-groomed.Workers sweep it, clean it, repair the boards on the approach to the sun beds.There is a playground with slides and swings for children.
Minuses:1. Wi-Fi didn't work well, I had to re-enter the number 5 times.
2. It was annoying that at 5:30 in the morning the call to prayer was heard very loudly from the minaret.
3. There were fish swimming in the sea that bit their legs, it was worth standing a little. One man even had his leg sewn up.Our family was bitten by fish, unpleasant, but not fatal.
4. It was very hard and uncomfortable for me and my mother to sleep on a pillow in the room, they were tall and hard, rolled up the covers, put them under the sheets and slept.But maybe it will suit someone, it's individual.
5. The beach is sandy and pebbly, but the descent is a bit abrupt, it is also not easy to get out of the sea, even for middle-aged people.
The hotel has a family atmosphere, it is good to relax with children, master classes are held with children and there is a children's animation.I recommend you to rest!
Those who rested here earlier will be disappointed. Those who come for the first time are unlikely to be charmed. I've always liked the hotel for its compactness, but now the territory is stupidly lacking. If you are late, you can easily not find a place anywhere. All the sun beds will be occupied everywhere and you will have to hang out in the bar or room. In the evening, there are no places for a disco at all. There were always places before. Now the big stage has been bombarded, and the tables have been reduced. The room stock is tired. Our faucet is leaking, the drain is clogged. We walk around all day and do nothing at all. The Turkish night is just a joke. Not Turkish dishes, not a show. We have already arrived here for the fifth time. We won't go any more.