Crystal Centro
250 reviews
August 4
Good perfect
3
September 19
A good hotel for a family holiday in terms of price /quality ratio! The animation is excellent, unobtrusive, the show is held in the evening. The children's animation is also great (the children were delighted). The rooms are all renovated, there is everything you need: a slipper, a bathrobe, a minibar, a tea and coffee making set (daily replenishment), gels, shampoos, toothbrushes, everything is there. The cleaning is regular and every day. According to nutrition: there was no meat, fish, seafood, in general, as in any hotel in Turkey, not from the luxury segment. No one went hungry 😁 There is ice cream, alcohol 24/7, local, but there is everything. Beer on tap, not in bottles. As a result, a wonderful hotel, in its price category, I recommend ✅
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2
October 15
We were at the hotel from October 5 to October 12, 2024. Advantages of the hotel: excellent location; close to the airport; close to many markets, shops, non-government shopping centers, restaurants, LC Waikiki store; currency exchange and ATMs at every turn. For those who like to take a walk after dinner, this is a great place. As for the hotel, you can find both cons and pros here, depending on who is pursuing what goal. If you come to relax and have fun, then you do not pay attention to the disadvantages, and if you come with a negative, then every little thing will cause outrage. The hotel is excellent in terms of energy. If you compare it with previous years, then of course it has changed. Somewhere for the better, somewhere for the worse. But this is for the picky ones. We didn't bother with the disadvantages. As for room cleaning, this is a 3-point service, the floors are not washed but vacuumed. The TV shows 4 Russian channels from 59 to 62. Care cosmetics are all there, packages in an improved form than last year, shower gel, body lotion,shampoo, hair conditioner are all there, lumpy hand soap, a set of toothbrush and paste, a shaving machine and shaving cream, a washcloth, bathrobes, slippers. The mini bar is replenished every day, beer, mineral water, lemonade, cola, sprite, tea. As for the restaurant, the food has changed, there is less variety, but there is enough for the not whimsical, of course it will not suit for quibbles. The only thing that is noticeable is that the pastry chef has changed, there are no cakes, biscuits, everyone's favorite three milks and all sorts of fun things like chocolate-covered strawberries or handmade chocolate with nuts that were last year. Basically everything is jelly, all cakes with jelly and jelly rotten. Let's just say the pastry is completely in the red. And there is no red fish at all. Not fried, not salted. Last year it was a wave, and there were a lot of products, but this year there are none. Fruits are plentiful, vegetables too. Of meat, only chicken, turkey and sometimes veal. Once there was a language and it was something not likely. They've never eaten better. You can write a lot, you can't count all the pros and cons. But the only thing that's really noticeable is that the pastry chef is really bad. I made an adjustment, after writing a review, a three milk cake appeared two days in a row. Thanks for that too:)
On the last day before departure there was a beer festival, they decorated the territory behind the children's water park, prepared food for beer on the grill (cradle, fish, baked ducks, quails, wings, legs and all sorts of stuff). It was a great holiday. All the disadvantages are forgotten.
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1
November 5
An amazing hotel!!! We came for 8 days on vacation with a child! Many thanks to all the staff! The food is great, the beaches, bars, services - everything is great! Claims can only be made to guests who have not been taught to read in 4 languages, that food and drinks cannot be brought to the room) otherwise, everyone is trying! The rest was a success! I recommend this hotel to everyone. Most of all, I liked the genuine desire of the restaurant staff to please the guest, they are really happy when you feel good. We also leave today - transfer at 18.00, but after the room was evicted, we were allowed to use all the services) Thanks again- low bow for your work🫶
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November 21
A good hotel with a convenient location close to shopping centers and souvenir shops. You can just go out in the evening and take a walk for souvenirs, or take a bus to the old town and shopping centers. The MALL of Antalya is 30-40 minutes away. Of course, there are more pompous and expensive options nearby. But if you need a decent room, quality food, a good sandy beach with a gentle entrance, a fairly large water park, a real Turkish hammam and a Finnish sauna with a swimming pool, cool live music in the evenings and you do not want to overpay for gilded interiors, then you are here. By the way, I would like to add a few words about evening discos. I was very pleased with the band that performed at the hotel every evening. Very talented guys, they always sang live world hits, both Russian and Turkish. I haven't had enough in 10 days. The room was cleaned every day, towels were changed as needed. By the way, with beach towels, it's super -no maps at all. There are beach towels right in the room, you can change them on the way to the beach or just leave them dirty and in the morning take clean ones there without any cards. You can also change towels at the spa. The food is also on the level. We had enough variety and the quality of cooking was also fine. There are many interesting desserts. There may not be enough fruit. There was everything from meat: mutton, and chicken, and beef and fish of different cooking methods. In general, we liked it
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August 29
A super hotel. The food is chic and varied, the pool is excellent, the territory is well maintained, the evening animation is fantastic, there is a pier with sun beds on the sea, the entrance to the sea is convenient, there are always free sun beds, ice cream and gorgeous desserts are available all day, the water park is large for children and adults, the staff is very kind, a lot of locals relax and were very pleased with the detox a bar with different types of fresh juices from vegetables and fruits. But there is one THING, not to the hotel: there are lumpy small fish in the sea, they bite very unpleasantly
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4
1
October 14
I really enjoyed my stay at the hotel. It is good that the hotel has Russian-speaking administrators who help guests, especially liked the administrator Venera Baiguttueva,- responsive, kind, attentive, knowledgeable, ready to do everything possible for vacationers!. Special thanks to the head of the reception, Hakan - he tries very hard, polite, tactful, qualified, knows languages perfectly and even refuses first aid. Night director Turgay will solve all the problems. It's amazing. Nature, sea, hotel - good. The staff is excellent. Thank you very much!
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1
November 16
We were delighted with this hotel!
Excellent, clean and well-groomed territory, cool pools for any age and height.
There are also 2 water parks, for children and adults.
We were also very satisfied with the food. You will not stay hungry on the territory of the hotel, almost at every step there is a point where you can eat.
Of the minuses, except that WiFi was constantly falling off and probably not too much choice of salads!
Respect from Dimontello ✌️
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September 10
We were in August 2024. The hotel itself is beautiful, there are sun beds on the beach at any time, and the water park for children is wonderful. But if the view of the sea is a disco until 2 am, and the vibrations are audible even with the windows closed (if you light up at the disco, then fine, but sleep is a question). And why 3 stars: we were spoiled by the whole impression on the first day: check-in was in the evening, when we entered the room, looked and realized that it was for the disabled: lockers without doors, sink low, view from the window as from the basement (what kind of balcony at waist level), I attach a photo below. We tried to change the room and explain that we were paying for a regular one, but we were told that there were no rooms, the girl at the reception offered a room with a sea view, but for an additional fee, we paid, but it turned out that the room would only be tomorrow. We spent the night in Spartan conditions, the next morning we were given a good room, but without apologies, so the question remained: it was done intentionally and we should have given money right away, and if it was an accident, then why didn't we give the best room without money? This is not my first visit to Turkey, but this is the first time such a situation has occurred, for me it is a service level of 3 stars and below, and not the stated 5.
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June 28
Who needs to combine a pleasant shopping and/ or business trip with a vacation-you are here! Good food, own pastry shop, well-groomed territory, sandy beach, but there are pebbles in the sea, there is an equipped entrance from the shore, there is a Pier, a well-equipped gym and a spa with Thai massage. There are several swimming pools, heated in the off-season.Pleasant animation in the evenings. Children also have something to do. At the same time, there is a shopping center nearby and Antalya is 30 minutes away.I recommend.
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4
2
October 15
The food is delicious. A lot of meat, mostly beef and chicken, all sorts of things for people. There are enough fish. Drinks are excellent, the bar is better in the lobby and on the 1st floor. It's more modest on the beach, but the aperol is excellent. The beer is delicious. The hotel is very decent, the sea is super, the pool is cool - just what you need in the heat. But!!! Room cleaning is very important. They wiped the floors themselves, because it was not comme il faut to spend the night in the village. If you don't bother about this, then everything is good.
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August 30
The hotel is on the level of Venice and the Kremlin. One of the week's breakfasts had red fish.(in Adalia and Dolphins-every day). An excellent children's play complex with slides in the pool is located right by the beach. The only pool is divided into several sectors with different depths. For this money, in 2024, there was nothing on the first line in Lara (not Kundu). Therefore, if it is possible to overpay 100k per week for three, then you can go to Adalia, but again if you are ready. And another bonus from this hotel is towels without cards, take as many as you want and change as well!
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July 10
We had a family vacation from June 4 to June 14, 2024 at the Kemer Crystal Aura Hotel. I liked everything. The food is varied, everything is clean, the animators are working-it was fun. I would especially like to mention animators Mustafa, Camilla and Bibigul - they created a great mood and vivid impressions. We will definitely come again-both adults and children liked the rest! I recommend it!
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4
July 3
We rested in this hotel in early June. Pros: the territory is good, pools of different depths, evening animations, near the entire infrastructure (pharmacies, shops), beach, sea, rooms are not small, view from the room to the sea, I replenished the bar every day, Cons: in the main restaurant where breakfasts, lunches and dinners are held, there were flies all the time, I Of course I wasn't ready for this!!!! How many trips we take, this is the first time!!!! There were flies and barely swam in the porridge several times, the tables were not cleaned by the staff, although they tried, and this is not yet at the height of the season, the rooms were not always cleaned, I don't say anything about the balcony, the windows are all dirty, the mirrors are also not wiped, the most important minus is that there is no no iron, no board, and no one warned about it, it turns out that they have a paid service and if you need to iron things, you pack them into a bag and give them to them and they only give them to you the next day in the evening. For a few T-shirts, a dress and a shirt, and then mostly for children, we gave away 5,000 rubles at a time. We no longer applied, we went in crumpled clothes!!!! There is a contradiction of opinion about food, I will not say that I am right, well, the meat is not tasty, hard, except for chicken, seafood was for 2 weeks 1 time squid and crayfish everything, the pastries are delicious. Next time we probably won't come back to this hotel!!!
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9
4
July 11
We stayed at this hotel from 06/27.24 to 07/3.24.
I liked the hotel very much, good varied food,fresh renovation,interesting animation, the hotel is suitable for families with children, many water slides, children's discos and all kinds of entertainment for children.
Nice beach, gentle entrance to the water, clean.
Close to the airport, which is also important.
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1
July 30
We vacationed with a family of 3 people in June 2024.
The hotel looks fresh and well maintained. It is located on a small well-maintained territory.
All the disadvantages at once:
The hotel, as if, is not intended for Russian-speaking tourists at all.
The staff does not understand Russian, it seems that everyone is new. Everyone is working at their own measured pace, there is a feeling that the staff is staffed by 60-70 percent of what is needed. Be prepared for a long wait in the restaurant and bar.
Menu - there is no Russian menu, only English and Turkish.
Otherwise, everything is wonderful, clean, tasty, cozy, beautiful, you can go outside the territory to walk around the shops and shops.
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2
1
October 3
A good hotel, has everything you need for a comfortable vacation and relaxation. Always friendly staff, many thanks to Julia at gustrealeshen. A huge selection of dishes and restaurants. Wonderful evening shows and evening music concerts. A family-run hotel. I advise everyone.
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July 21
We rested together with a child of 4 years old. The hotel has everything you need for children's leisure: water park, children's amphitheater, children's game club. The animators at the children's game club speak different languages, which is very convenient. Girls are always happy to have children, responsive, pleasant, every day a new program, different Activities, always help the kids.
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3
October 22
It could be a great hotel, but there are a lot of disadvantages. The rooms after renovation are quite nice, but they forget to replenish the mini-bar. There seems to be a lot of food, but there is no information in Russian and not everything is delicious. The waiters are not suitable at all. If you're thirsty, go get it. If you want coffee, get in line for a normal coffee machine. There are flies crawling over the food in the restaurant. It's a good pastry shop and the staff there are very nice. Excellent Turkish a la carte restaurant, but it is only once in 7 nights. The concept states imported alcohol, but it needs to be searched for. There are few sun beds on the beach, they are full of holes and broken. We arrived a little later, it's not a fact that you will find a place. A good water park, the children are delighted. I can't say that we just wanted to run away, but we won't eat a second time and we won't recommend it.
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1
September 19
We arrived at the hotel around 7 a.m., checked in at the beginning of the first. There is a Russian-speaking staff at the reception. The rooms facing the road are small and tired. The food is varied, the choice is quite large, you can eat in different locations of the hotel. From entertainment there is volleyball, darts, water gymnastics and so on, the evening shows of the program shocked with their variety and level of performance. Sometimes it was thought that Todas was performing)) The beach is sand with pebbles, it is quite comfortable. A large pool with different water levels divided into 3 parts, the water in it is cooler than in the sea. In general, the rest was pleasant! I express my gratitude to the staff of the guest service for the prompt solution of everyday issues.
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3
June 14
A great place to relax with children
There is everything for children, and even more
There is everything for adults too😅
Cannon food - lots of fruits, vegetables, fish, meat
Drinks are flowing, the minibar is replenished daily to the brim
We are delighted, we rested comfortably
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3
1
June 2
Great hotel, we had a rest from May 9th to 16th. Good rooms, delicious and varied food, the beach is clean, there are always sun beds, a swimming pool, a water park throughout the territory. It's a thirty-minute drive from the airport. I recommend
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3
October 14
This is the second time we are spending our vacation at this hotel. The hotel was renovated, the new design of the rooms was pleasantly pleased. If you came to relax, and not to look for disadvantages, then the hotel and the territory are just super! Excellent staff, everything is positive, the food is super - there is a huge selection, animation and show programs at the level, the beach, pool, slides - everything is great. (the only negative is that the room cleaning became a little worse, I had to ask separately to be cleaned, apparently due to the high workload of the hotel).
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October 28
+availability of bars,delicious coffee shop
+comfortable bed,mattress,snow-white linen
+comfortable rooms with new furniture
+ varied meals, outside the main restaurant
-cleaning, its quality, glass is not washed at all
-there are few staff in the main restaurant, they do not have time, you go yourself looking for where to pour wine, who to call to clean the table
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October 12
We really liked the hotel. The first coastal, gorgeous sea, lots of entertainment for children. A good water park, delicious food, a large territory, many restaurants, places for a snack. We were satisfied👍
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2
October 12
Great hotel! We came on vacation with two children. The entrance to the sea is excellent, there are children's and adult water parks, children can not get out of there. The food is delicious, varied, the room is fresh, the staff is polite. There is a children's club, animations for children and adults.
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2
September 19
We are delighted with the hotel!! The territory is well maintained, people are constantly working. Special thanks to the workers, they showed how dates look like:) 💖 The water park is beyond praise, for any age. Now we are having dinner and admiring the variety of dishes and their wonderful taste!!! Desserts are also just magical!!!! Thanks to the helpful and friendly staff of the hotel for our wonderful vacation!🤝💖💖💖
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September 29
We rested for a week, everything is at the highest level. Nice guys, very tasty food and drinks. Everything is equipped for guests. In the evening there are shows for children and adults, sometimes live music. In general, I recommend it
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October 23
We had a rest in October 2024, the hotel is quite large, a lot of spaces for recreation, several swimming pools, a children's club, several open and closed bars! The food is delicious and varied, there is always animation in the evening! In general, we were satisfied with the rest! I recommend it!
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October 31
The territory of the hotel is not large
Cozy, the standard room is not big, but cozy.
The beach is good
The food is great
The hammam and sauna are also great
The only negative is that the very cold pool is not heated at t26° very cold!
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1
October 14
I give this hotel a five, although there are disadvantages. I'll start in order: rooms at the standard hotel (one large bed and a normal sofa)Junior ( 2 rooms are declared , but one is a passageway and the meaning is lost, the beds are the same as in the standard. The bathroom is very decent. Of the disadvantages, the rooms are not cleaned at all. Towels are changed and no more. The food in the main restaurant is very diverse, there is a lot of meat (beef, chicken), both boiled and stewed and grilled. Fish , vegetables , herbs , fruits in the assortment. No one will remain hungry. There is no natural juice, but there are vending machines and the juices in them are very tasty (packaged). A pastry shop with lots of cakes, and not just one! There is a snack bar on site (fries, grilled vegetables and drinks in the assortment), and various tortillas are also baked (delicious with cheese and spinach). There is a bar on the beach!!! with drinks and snacks. The hotel grounds are very clean and well maintained. There is a huge swimming pool (cool) in the entire territory. Its own water park for adults and a separate one for children. The sea and the beach are clean. The staff is friendly, but very few people speak Russian. By the way, in the main restaurant all dishes are signed only in Turkish(((. In the evening there is a children's disco, a show and a disco until 2 am. Therefore, if you choose a room with a gorgeous sea view, be ready to listen to music half the night. The hotel has a SPA - I recommend it! We did peeling and massage. The hammam (very hot steam) , and the sauna is super. There is also a swimming pool in the room.
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May 28
Great hotel. Good location . There are quite expensive hotels nearby. Sandy beach. Good nutrition. A huge selection of free alcoholic beverages. Water park. Price- quality! I recommend the hotel!
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3
October 21
Expectations were not fulfilled. Check-in is fast, but this is upon arrival at 23.00.The room for 2 is quite spacious, sea view, comfortable bed, but the door to the next room, inside yours, allows you to be aware of all the noise from the neighbors, and there is no sound insulation from the corridors. Cleaning is about nothing, they forget to replenish soap supplies and a mini-bar. Guest relay is trying to help, but we kind of came to Crystal(.
The food is not bad, there is enough meat, ice cream, fruits, desserts-a lot, but there is trouble with fish. There are no red fish or trout nearby, seafood too, only in the restaurant on the menu, you don't always get there, and I would like to go to the main restaurant, because the concept is expanded. Imported alcohol ended on October 20, they say the season is closing, but we bought the tour at full price, not at a discount! If we compare it with the summer reviews, everything has become much sadder. All in Bistro and Ala kart restaurants will help you.
The animation is only hotel, Miss Center and Karaoke, we haven't seen any invited artists in a week.
A strangely high rating, in my opinion, is not deserved. If I had known that the reviews were so high, I would not have gone. This 5 lost to the German 4 in the Side, both in terms of service and nutrition, even the 1st line does not compensate for the disappointment. By the way, the sun beds on the beach, near the sea, are really occupied with towels, and other visitors do not understand where to settle in. No one is doing anything about it. Good luck to those who are traveling, maybe you have other views on the ratio of price and level of services.
I definitely won't be coming back and I don't recommend this hotel.
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June 24
The hotel is good, I liked the animation, my friends are funny, the hotel is good, the water park is very good, you can expand it a little more. In addition, the staff is friendly. The fitness center is unsatisfactory, but I really liked the cardio equipment. Jihan is very knowledgeable, professional and has a certificate of fitness.
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1
1
August 27
We stayed at the hotel in August 2024 with a large family. In general, the impressions are good.
Minus: I didn't like the reception and the attitude is the face of the hotel, the room cleaning is bad (there is something to compare it with) and the WiFi would be better (you constantly need to register).
Pros: huge territory, sea view, rooms are large and cozy, the entrance to the sea with small pebbles is pleasant, the pier is good with a bar, animation is good and especially many thanks to Mehmed, great evenings and discos where we danced until 2 am. A good water park, but I would like more controlling people, as it is easy to get injured in a children's water park.
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1
June 29
Nice hotel, large swimming pool, lots of sun beds. We had a room on the top floor with a sea view. The cleaning is normal, slippers, bathrobes, toiletries. Of the minuses, a hair dryer could be more powerful. A good restaurant, but a little tricky to order drinks, it's easier to go get one yourself.
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3
September 30
A wonderful hotel. Bali has been in it several times already and we will be happy to return again! Close to the airport - which is ideal when flying for a short period of time and for those who do not tolerate the road. The territory is clean and well maintained. The rooms are also modern and clean. The beach is gorgeous! The food in the restaurant is very varied and delicious. In addition to the main restaurant, there are also many cafes. There are shops, pharmacies and supermarkets within walking distance.
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1
May 30
05/29/2024. We are currently vacationing at this hotel. Among the advantages are new comfortable rooms, the location of the hotel. The food is just terrible! One main restaurant with nothing to eat. The food is tasteless, there is no fish, in one of the dinners there was overcooked trout, in one pollock dry. It is not clear where the chefs were found and who approves the menu for the day?There is a bar with a customized menu near the beach. The menu is in Turkish and English without pictures, it is not clear what you order in the end. In other hotels, the QR code is counted and everything is clear. The hotel has just opened, is there really no interest in attracting customers? I don't recommend it to anyone. This is the first time we use the services of the Crislall network. This hotel is either not from their network or no one controls it.
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4
3
October 12
I really liked the hotel, the friendly, friendly staff, the main restaurant is always clean and very tasty. There is entertainment for both adults and children.
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2
June 25
Great hotel. Polite and helpful staff. Delicious varied food. The room is clean and constantly cleaned. The hotel is good for family holidays. I recommend
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1
October 19
A good hotel for a family holiday.The territory is small but clean, a good water park for children, the staff is friendly, the restaurant is very good.The hotel itself and the room stock are outdated, and the cleaning is 3*.
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November 10
Not a bad hotel. Everything is there, children's and adult water slides. Varied food, imported alcohol. The distance from the airport to the hotel is 30 minutes. The hotel itself is located in the city. Going outside the hotel there are cafes, a bazaar, and much more.
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August 4
The food is delicious, clean, the rooms are good, an excellent children's water park. It's too cold in the nursery. The repertoire of children's music is the same. Sometimes the beach is a little dirty
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1
November 2
There are a maximum of 4 stars.
Pros: the rooms are clean, freshly renovated. The first line, a nice children's pool with slides. Not even for kids, but for schoolchildren. We settled right away, it's straight respect-respect.
Cons: the buffet is poor and monotonous. Comparing with other hotels we have been to, the difference is felt.
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October 15
I was with my husband at the hotel from 09/26/24 to 10/9.24. I really liked the hotel. The price-quality ratio of all services is consistent. Reading the negative reviews, I wanted to tell the people who wrote them, you just got stuffed! A hotel in Antalya in the Lara district, new, renovated with excellent rooms (we had a 2-room one) with 2 TVs and 2 refrigerators (replenished daily with free bars). Excellent food and serving, drinks, fruits and wonderful ice cream in unlimited quantities. I'm not talking about the beach at all-it's wide, clean, and the water is amazing. There are always sun beds. Showers, changing rooms. Clean lawns and beautiful greenery. Every evening there are super entertainment programs and then live music or a disco with a bar by the sea. We were very satisfied. This is our 4th visit to Turkey and 15th to other countries. Do not read inflated and ungrateful reviews. For 300 thousand for two people for 14 days with an early arrival (already checked in at 5 a.m.) and a late departure at 19.40. With a clear transfer organization and excellent guides from Anekhtur, I wish everyone such a wonderful holiday!
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1
May 13
Just returned from vacation, I'm writing a review on fresh tracks.
Positive:
1. A good territory, not huge, but it is quite enough. There is not much greenery, but when we were there, bushes with flowers were planted along the beach line. They are trying, gardening, working on it.
2. There is a Dino water park, + separate slides in the pool, the pool is large, and there is also an indoor pool with warm water and saunas.
3. The hotel is after renovation. Everything is fresh and everything is being monitored. I consider the reviews from 2022 irrelevant, there is no point in focusing on them.
4. There are enough places by the pools and the sea, we did not occupy anything in advance.
5. Fruits have always been: green red apples, pears, bananas, murshmula, kiwi, oranges, grapefruits.
A couple of times strawberries, nectarines.
6. From drinks: orange juice is not freshly squeezed, draft and bottled beer (Miller, efes, bud, etc.), white and red wine, champagne, ayran, various alcoholic and non-alcoholic cocktails, whatever coffee you want, tea is also different, it is possible in bags, in a teapot, ordinary black. There is strong alcohol in the lobby bar photo attached. You can drink a shot, you can mix something to your taste or to the taste of the bartender. In general, as your heart desires.
7. The refrigerator in the room was replenished daily. The child was pleased with the drinks in tin cans. Cola, Fanta, sprite, various cold teas. They can also be taken from the bar on the 1st floor.
8. Very friendly staff. Russian Russian is understood worse than English ) therefore, you can immediately speak Russian without trying to explain something in English.
9. There are a lot of different cafes on the territory. Ice cream is delicious of many kinds in the cafe by the beach. On the 1st floor there is a cafe with desserts, there is also ice cream and there are even more types. There is an a la carte night restaurant. We've been a couple of times when we skipped dinner at the hotel. It's delicious, there's strong alcohol.
On the pier there is beer, ayran, water, cocktails, champagne, snacks in the form of nuts and some other crunches.
10. There are no complaints about food at all, there is a lot of it here and for every taste. There was fish every day, different meat, lots of vegetables, salads, two types of soup always. There was sushi once. It takes a long time to describe, they never left hungry.
11. There are many foreigners, from completely different countries. There are also a lot of Russians.
12. Good location of the hotel. There are all kinds of markets, shops, pharmacies nearby. It is necessary and possible to bargain everywhere. There is also a bus stop nearby, we took the 511 bus to the Mall of Antalya, there is also a Deepo store. It seems like there is still a minibus 07 in the Mall, but we did not see it. Back by taxi for $15. On the bus, payment is made only by bank card or travel card, you cannot pay in cash. I don't remember the exact price, something around $ 1.
13. WiFi catches on the entire territory except the Pier.
14. There is a children's club with its own territory, a tennis court, beach volleyball, shooting range, darts, table tennis, gym, billiards (for an additional fee). During the day, various activities take place on the territory, in the evening there is a concert, a disco. The disco is boring, no one is dancing, well, or we were so unlucky.
15. There are plenty of toilets throughout the territory, no need to rush to the other end of the hotel with a child. There is a toilet in any direction, always clean and tidy.
16. Towels without cards. You can take it and change it as many times as you want.
17. There is a photographer on site, he takes pictures for free, then you can buy your favorite photos.
There are shops with necessary things, but with a margin. Outside the hotel, within walking distance, it's all much cheaper.
18. We were given a room with a sea view, although we did not ask for it and did not pay separately. Special thanks for that, it's a pleasure.
We extended the room without any problems. We were picked up from the hotel at 16:30. They charged $60 for the extension. But again, the hotel is not fully populated and so far all these possibilities are there. It's probably much more difficult in the season.
The room itself is fresh, brand new. A large comfortable bed,4 pillows (of medium hardness and height), a sofa, a balcony with a table and chairs, a clothes dryer.
The room has all the necessary accessories: hair dryer, shampoos, gels, balms, lotions, toothbrushes, soap, paste, slippers, nail file, thread with a needle, etc.
We lived on the 4th floor.
29. It takes about 30 minutes to drive from the airport, the hotel is among the first to be delivered.
Minuses:
1. Porridge for breakfast, the desire to take it has never arisen, although I love porridge very much. It doesn't look very good, it looks like milk was poured into oatmeal or rice and that's it.
2. Cleaning the room. Sometimes they forgot to put clean towels, although dirty ones were taken away. They didn't put water on for a couple of days. Once they didn't do any cleaning at all, although they cleaned up the next room. Tips do not affect the quality of cleaning in any way, it has been checked.
3. There are many other hotels nearby, respectively, the music of evening programs comes from all directions. It didn't bother us in any way, it was usually quiet around 01:00.
Ps:
We were from 28.04 to 04.05. We were very lucky with the weather, the sun was mild, there was no wind, the water was beautiful. Everyone swam in the sea and in the pool. In the early days, there were very few guests in the hotel, about 30%, because of this, there was not much food in the main restaurant, there was no children's table at all, steamed food without spices, etc. At the same time, you can always eat without worrying. Every day people arrived, the variety of food became more and more, a children's zone was opened. By the end of our stay, all the tables with food were filled. Apparently we got to the very beginning of the season . This did not upset us in any way, but it was interesting to watch how the hotel comes to life after the winter period and tourist life gradually begins to boil in it.
With the union pay card, it was possible to pay only at a pharmacy near the hotel and in Antalya Mall, it did not work anywhere else, even in Migros.
I want to say that the hotel fully met expectations. The price and quality correspond. We had been to Turkey a couple of times before, but in higher-level hotels. When we were driving, we were preparing for everything. But we were pleasantly surprised.
I can definitely recommend this hotel. He is very sincere, even if he looks simple.
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2
July 30
We were at this hotel from 07/21/2017 to 30.07. I did not plan to write a review, since by the end of the rest we had already got used to all the disadvantages of this hotel, but on the day of eviction, when asked to extend the room for 1 hour, we were told to pay an additional € 130. At the current exchange rate, this is a little more than 12,000 rubles! In one hour! This moment of non-customer orientation and unwillingness to meet my guests halfway prompted me to talk about all the pros and cons of Cristal Centro.
1. Upon check-in at the hotel, we were offered to improve the room (sea view) and early check-in. We paid ~$130 for this. For 9 days and a quick check-in, this is a good price.
2. The room. Although the hotel was renovated in 2023, the room looks tired. The repair was done catastrophically poorly, which immediately catches the eye of even a person far from this topic. Also, when booking, they indicated a double bed, but they moved into a room with two separate beds and just moved them. The joint between the mattresses, into which you fall, causes discomfort.
3. Cleaning. On the first day of check-in, I noticed a dirty room. Streaks on the mirrors, stains on the shelves and furniture, the floor as if in sand. The situation did not change much during the following days of residence, except for the cleanliness of the floor. Daily cleaning is superficial and not thorough. There was a smell of dirty rags after cleaning. Once the cleaning lady missed our room altogether. The reception informed that she cleans the rooms in order and does not come back even if there is a sign on the door. They offered to replace the towels. The situation is the same in the lobby and elevators: streaks and dirty mirrors and windows.
4. Technical malfunctions. While staying at this hotel, we encountered a lot of technical problems. Firstly, WiFi worked well only for the first three days. The rest of the days he was constantly shutting down. The last two days have been hell. He flew out every 5-10 minutes and had to re-enter all the information every time. WiFi is either working on the pier or not. Secondly, there was a situation that the card from the room stopped working. Reprogrammed. Then the second card stopped working. Thirdly, the door to the room stopped closing and for several hours our room was just open with all our things inside. Fourth, there is a lock on the door to close the door from the inside, but when you put the card outside the room, this lock turns anyway. Therefore, any staff who has a card can open your door even when you are inside the room. For example, at night. There was such a situation twice. I was lying on the bed completely undressed after a shower, and then the cleaner came into the room. To say that I was shocked is not to say anything, since I was closed from the inside. The second time I was in the toilet and also came into the room to replenish the mini bar. Is this how it should be? Why is there no indication from the corridor that a card is inserted in the room and there are guests. And why is the lock that should cover the room completely useless? Fifth, the rooms have a common air conditioning system. It works and cools poorly. We contacted the reception, but the situation was not fixed.
5. Beach and pool. In general, everything is fine at this point. There are many pools, there are slides. There are enough sun beds for everyone both by the pool and on the beach. There are only two points. Half of the sunbeds are torn and it is impossible to lie on them, because you fall through or the headboard rises with every movement. The second point is the garbage pots. They come and go. They are cleaned only at the end of the day, so by evening they are full of garbage.
6. Staff and service. There are a lot of staff, but the service suffers a lot. When choosing this hotel, be prepared for the fact that the attitude towards Turks will be much better than towards other tourists. The waiters approach them earlier, serve them faster. In bars, they pass without a queue and the bartender doesn't care at all. He can still chat with them for a couple of minutes while the whole queue is standing and waiting. In the main restaurant, you often had to go for drinks on your own or wave to the waiter so that he would notice you, otherwise he would just stand there and ignore you.
7. Food. There are many restaurants and cafes on site. The only thing that pleased me was the snack restaurant, except for the service. At first glance, the main restaurant had a large selection of food, but in fact there were very few main dishes. And there is only one main dish by type of chicken, duck or fish. At the same time, if you do not come at the beginning, you may not stay. The rest is some kind of incomprehensible Turkish dishes or side dishes. Lots of vegetables, herbs and fruits. There is also a large selection of desserts and pastries. Desserts, as in all Turkish hotels, differ only in color and shape. It tastes like everything is the same. In general, the choice of food is very weak. For breakfast and dinner, we ate literally the same thing every day. The fish restaurant was generally disappointing. The menu is small, there are no dishes, the service is at zero. The only plus is live music. I do not recommend visiting.
8. Theft. The phone charging adapter, which was in the socket all the time, disappeared from the room after cleaning. They did not inform anyone, the thing was not expensive, but the sediment remained.
9. Parking. There is a parking lot on the territory behind a barrier, but they did not let us into it, they told us to leave the car outside the hotel, although there were free places there.
10. Location. If you need a rest on the territory of the hotel, then you are here. There is nowhere to walk outside the territory. Just walk along the main street along the hotels and shops with "branded" things. There are no normal clothing stores nearby, only with copies and various consumer goods at a high price. Fortunately, Antalya is not far away by bus and taxi.
11. The territory. The territory of the hotel is well maintained, unlike the rooms and elevators. Trees are being trimmed, tiles are being changed, paths are being washed.
12. Noise. There are many large hotels nearby. You can hear the music even with the windows closed. The light music of the neighboring hotel shines through the window. If you are used to falling asleep in complete silence, then it will be difficult for you.
Conclusion. The hotel leaves us with a double impression. Everything seems to be fine, but at the same time, many shortcomings in cleaning and service are striking. For that kind of money (350 thousand for 9 nights for two with a flight), to be honest, we expected more. Considering that in the past years we stayed in hotels of the same level for half the price and with better service, food and cleaning. The hotel is more like a good 4 stars, but not 5.
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1
April 16
I am currently staying at this hotel. The hotel is excellent, the rooms are large, cozy, the territory is also very nice and beautiful. The food is just for,, slaughter,, , alcohol is not very local. The only drawback is that there is no animation, live music in the evening exclusively for local people, in Turkish! And so everything is fine! I also forgot, the pillows are not very comfortable and the single beds are narrow.
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1
October 25
We stayed at the hotel in October for 14 days.
The food is good, although there is no seafood, but everything else is quite edible. The hotel itself is very dirty, the rooms are practically not cleaned, they complained every day, there was no sense. Linen and towels will be changed, but no one is going to wash the plumbing and floors. There is also a dirty beach, leftovers, cigarette butts and other garbage are lying everywhere. The only plus is a good children's animation, the child went to the kids club with pleasure.
I do not recommend the hotel, we will definitely not come again.
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1
September 22
We rested from 10.09 to 20.09, when choosing a hotel, I was guided by reviews. It's unclear where these rave reviews come from, this is the worst vacation in 16 years. We arrived at 9 a.m., the first thing we heard was an offer to pay extra for a room with a sea view, since all standards overlook the sea anyway, we refused. As a result, we settled into a junior room with a view of the city, the view is not important to us, so we agreed. The rooms are tired, the air conditioning is not really regulated, you could either turn it off or turn it on, you can't set the temperature. The sewage system is not coping, there was a smell in the evenings. Everything falls off, there is black mold in the shower, the floors were washed 1 time in 10 days, not once on the balcony. As there were crumbs and hair from previous guests, they lay there. The food is so-so, a hodgepodge of vegetables, pasta and French fries. Some of the tables on the distribution just stood empty. For lunch and dinner, the waiters were supposed to serve drinks, in fact, no one will approach you. The only option is to go to the bar ourselves, which is located outside the restaurant, so it's a pleasure to drag yourself with a glass of wine across the street. The only thing I liked about the main restaurant was the presence of various fruits, peaches, nectarines, grapes (green, red, black), plums and much more. Pools of different depths - yes, but I must say that this depth is designed for children: 105, 110, 130, 140 cm. There is not a single deep pool. The adult slides are not bad, you can ride, the children were not interested, since there are no small children. There have always been sun beds on the beach and by the pool, the sea is not as clean as in Kemer, but it is more pleasant to go in. In the evenings, groups came, mostly dance groups, then from 22.30 live music or a disco. Of the advantages, these are fruits, as I already wrote, a large selection of ice cream, wi-fi worked without problems throughout the territory, the territory itself is well-groomed and clean, unlike the rooms. I would not recommend this hotel, there is a complete discrepancy between price and quality.
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