Of course, I understand everything, but I don't get 5 stars! There are more minuses than pluses!!! With all due respect to the staff (nice and smiling)!
1. There was a big puddle in the shower every time after water treatments (maybe we got a room where the shower flows)
2. The fattest minus for me:There were glasses with lipstick marks in a stack of clean glasses on the bar.
THAT IS, THEY WASH BADLY, AND I SAW, AS IF FOR EVIL, IN THE EVENING HOW THE STAFF TOOK GLASSES OUT OF THE TRASH (SOME RADISHES THROW THEM OUT, BUT THEY ARE REUSABLE)DRAW YOUR OWN CONCLUSIONS!!!
3. There is a layer of dust on the carpet in the corridor along the rooms, and on the stairs I came across one cigarette butt, which lay for 4 days (The end of the season, all the staff was tired.This can be understood)
4. There is sand on the beach only where there are sun beds.To walk from the sunbed to the sea, you need to wear aquashouses.
5. There were mugs with chipped edges in the dining room several times.
6. One of the latest reviews says that the mini bar was replenished every day.what??We had it replenished only once before we left.I wrote it because maybe a mini bar is important to someone. He wasn't important to me.
Otherwise, I liked everything (the pool is good, the animation is cool, I liked the shows and entertainment programs. I can tell from the food that I wasn't hungry. Everyone has different tastes.
If he can help someone (the coral trave guide intimidates you so that you are afraid to take a step without him! DON'T GET FOOLED!
Great hotel. Good nutrition. A large area. The only drawback is a sharp descent into the sea and pebbles. The animation of the super food is great. Every day, squid , shrimp and red fish, lightly salted and fried
A cool, good hotel itself there was good food the hotel itself also has pools and slides the beach and bars the spa center and a shop inside at every step a bar and tea has its own club and a large stage on the street and a children's amphitheater is also a small club
The buffet is a meal according to the plan and many different events like:water aerobics, holidays, water sports and dancing
My verdict:perfectly💯💯
Everything is thought out for a family holiday with children of different ages. We rested from 02.06-12.06.2024. The water park for both adults and kids is great!!! The food is generally around the clock, the chefs are great: lamb, beef, chicken, quail, duck-meat for every taste. Sea bass fish, Dorado every day!!! The ice cream is very tasty. The minibar is replenished every day. We would have come back.
A great hotel, huge as the Titanic, clean, tidy, polite staff, the sea is nearby, but across the street, although this is not a minus in any way. There is a beautiful tunnel under the road, very short, through it you go directly to the shore to the sea👍👍👍 the food is wonderful, the slides are a fairy tale!!! the only drawbacks are that there is a wasteland around, there is nowhere to walk outside the territory. But there are a lot of shops inside the hotel
There are many pools, starting from 1m 40 cm and children's 65 cm, everything is clean, there are slides, many bars, there is a 24-hour bar with alcohol and drinks, ice cream and food, there is a very expensive store on site!
Good evening. This is my first time writing. I have been vacationing in Turkey since 1992. I started with both 3 and 4 star hotels. For 20 years, only in the top five budget and not only. I was in all regions. I'm writing and I don't want to remember this hotel. I'll start with the arrival. We ordered two rooms with a side sea view. We asked for two rooms next to each other in advance. I was with two grandchildren and a friend. She's in the room with my granddaughter, and I'm with my grandson. We got rooms on different floors. They carried the things themselves. We enter the room. One bed, my grandson is 14 years old. The carpet has a terrible smell, there is a dryer in the room, there is no balcony. I'm going to the reception. The number was changed. Again on different floors. View of the garbage dump and car parking. When I contacted them, they said that the hotel was on the stop and the room would not be changed. Only the hotel guide and the manager Musa helped. Thanks to them. But there were no more two days, I was only engaged in settling. The cleaning is disgusting. They changed towels and took out the trash. We weren't on the balcony, I washed the ashtray myself. The beach is large, there are a lot of sun beds at any time. But what filth!!!! Sometimes they threw bags out of buckets. The sunbeds are in the sand, sticky. Nice beach bar. It is always clean and without queues. There is a swimming pool throughout, it's scary to walk, water is everywhere. There are no paths, greenery, flowers. The restaurant looks like a cheap station canteen. There is food, but it is not tasty. There are a lot of cafes and you can eat around the clock. Definitely I will never go to this hotel. I wouldn't even give you three stars. If you are going there, think very carefully.
We were at the hotel from 06/24 to 3.07. 24
We chose the hotel for a long time, read a ton of reviews, and settled on this hotel.
We liked everything! The rooms are quite normal, the air conditioner works perfectly, cleaning is daily, if you leave a tip, then the swans will appear on the bed. Large hotel area, swimming pool, amphitheater, outdoor club, water park for children and adults. For children there is a playground with swings, climbing walls and slides, as well as a room where children made applications, painted shoppers, drew and just played. A buffet for every taste and color, grilled meat, grilled vegetables, even found a small corner for people on a diet))). I did not like one moment, there is no separate menu for children, there is a mini children's dining room, but the food is from the common table. The staff is very responsive and friendly, everyone noticed our baby and everyone wanted to pinch her cheeks. Unfortunately, we faced one problem: our child falls asleep with kefir or porridge of fruits, the babysitter, there are no such products in Turkey, so take them with you. The beach is almost clean, guys constantly go and collect garbage, BUT it's hard for children to enter without aquashouses, and I would have dressed them for myself)))
There is a shop at the hotel you can buy souvenirs, pool games and also buy clothes, prices are equivalent to ours, by the way, we paid for purchases in this store with a world card, everything passes That's great. The bazaars love the currency of $ and €, the lira is also in use.
We went to Sea Park, it cost $ 275 for a family of 2 adults and 2 children, but this price does not justify this tour, the food there is not much, there is little shade, everything is expensive, the child swam with a dolphin 120 euros(12,000 rubles), and a photo with a dolphin 30 euros per piece (3000 rubles) is tin. I do not recommend this Park in general
It's a beautiful place. There are many reviews about varied food, restaurants, animation. There are many sun beds both by the pool and by the sea. Clean territory. They are constantly cleaning up. From the comments, so that tourists are prepared: take a hairdryer with you - the one in the room, very low power. To take corals- the stones are quite large and entering the sea is uncomfortable.
From the comments to the hotel, it would be necessary to repair or update the gym: many simulators are broken. For such a large hotel, there is even some kind of discrepancy.
I definitely recommend you to visit and would be glad to be here again.
The hotel is good, the tours are not expensive, and it takes 4-5 hours to fly by plane.
As it is, the hotel itself is beautiful, the sea is close, and the pool is clean.
In short, the hotel is good.
The food is delicious, the food is good, and there are parties for both adults and children.
Another advantage is the children's onimators.
Namirs is very clean and the views are simply beautiful.
There are guides who are funny and funny.
There is also a small but cool water park, the slides are just great.
A good place, no drawbacks for me. Good variety of food 24/7 animation of children and adults every day different singers and dances. A large, beautiful territory with a small water park. Of the small minuses that I didn't pay much attention to, these are not the newest rooms, but they are normal with cosmetics, there was not enough camodica for things (I had to lay out clothes on the tables and chairs) well, maybe a little bit of a trash can will get into the room. Do not pay attention to the little things, you can relax well. There is morning gymnastics, yoga, step aerobics, aqua aerobics, which I tried not to miss with good instructors Regina and Anet. There are many Russian adequate tourists with whom it is pleasant to communicate and the staff
I really liked the hotel. All 5 stars, only white coats are missing. The territory is large, private beach, water park. There are many cafes where you can have a snack. In general, everything is included. Super!
A wide variety of food, as well as many places where you can have a snack. The service is generally good, bed linen is changed every 3 days, daily wet cleaning and replenishment of drinks in the mini bar. It's great to go with children, there is food for children, very good and large-scale animation for children, as well as for adults. Not all staff speak Russian and English, but this is not a problem and there are people who communicate freely with residents of other countries, as well as very understanding, which is very pleasing.The rooms are old. The kitchen is monotonous, but delicious. Cleanliness is monitored, but there are often cigarette butts, which is very disappointing ((The beach is sandy and pebbly, it hurts to get out of the water, but in general it is not bad. There are no particularly strong problems with drinks, there are many bars and there is a variety in cocktails.
The best hotel!Since it was the closing of the season, they cleaned every other time.But when we came to make a remark, we always reacted.Lots of food, booze, fruits, delicious teas, sweets.Excellent territory, everything is clean.I liked the slides and the music.I wanted more entertainment programs, but it was the closing of the season.The animators did well, they worked until the last day.In general, we will definitely come back.
We had a rest in November. There have been many places in Turkey, there is something to compare it with. The hotel itself is not bad, it has a large territory, but it is old and needs to be renovated. In November, there was a significant decrease in the assortment in the dining room due to the "closing of the season". There was also a lot of dirt around (the beaches were not cleaned, there were sweet spots in the halls, cigarette butts were lying in the stairwells, dirty dishes were not cleaned for days), because the staff simply could not cope due to the fact that a lot of staff left in September. I definitely will not go to this hotel anymore and I do not advise anyone, we met a lot of disappointed people with the choice of this hotel there. I still feel sorry for the money spent on this vacation.
A very good hotel, I was there with my family from 22.09 to 04.10.24 the staff is polite, the sea is warm and the temperature is comfortable, the dining room is very good, there is a lot of choice, and every day something new, very cool👍
Super! Beauty! The highest level of relaxation! The service is wonderful! The beach is within walking distance, entertainment for children and adults, a water park-two, for kids separately with a pirate theme....
We have been since October 20, 2024. The hotel is too old in terms of room stock. A small but clean area. The beach was almost not cleaned, there were a lot of cigarette butts and plastic cups.
There are many, many places to eat on the territory. There is even a 24-hour snack bar. I liked the evenings with DJ performances, it was fun. The slides are good. The sea was warmer than the pools.
We rested from 15.10-22.10 in the family room. Everything is fine, the weather is great. The children liked the water park. But we didn't see the mutton. Cleaning is really not very good. The sea is divine.
This is not the first time we have come. I am currently vacationing with my parents and a 12-year-old child. A great place to relax with children. The water park, the sea and evening parties bring maximum pleasure. I recommend it!!!
We were at the end of October.
There are no interesting show programs anymore. Because of this, of course, it's boring. But there are also advantages))
Bartenders are starting to make delicious cocktails (because they are no longer in a hurry and there are few people)
The water park is nice and big.
The water in the basik is already cold. It's warmer in the sea, but it's not the same anymore.
And there are annoying sellers who lure you to shopping.
Entertainment at sea (bananas, parachutes, scooters) are already being sold at a discount.
The weather is hot during the day, but in the evening you already need to wear a jacket or a warm jacket and pants.
I think the season is normal there.
To avoid
It all started with arrival at the hotel: they wrote a week before arrival that 2 families were coming and asked to provide rooms nearby, but not only that, they did not provide, but even gave a room for the disabled and in different wings of the hotel and delayed check-in!
There was a stench from the sewer in the rooms, so you had to turn on the water to eliminate the smell!
It was constantly dripping from the ceiling near the air conditioner.
The elevator was broken throughout the rest, and the others had no buttons.
Rest near Bassen:
- there are towels on the sun beds around the clock, which no one takes off in the evening and it turns out that everything is occupied - in other hotels all the sun beds were removed and vacated in the evening.
- glasses, garbage are lying everywhere due to the lack of bins, and those that are installed are clogged around the clock;
- the water on the tiles stands for days and no one cleans it - when I was with the children, they fell on their backs 2 times in one day until they bled;
- water slides - the staff rides them themselves. He doesn't keep order.
Rest near the sea:
- piggishness around - the beach is not cleaned, sun beds are not wiped, garbage is piled up!!
Children's animation:
- there is no playground as such, but for all the time there was only one person who entertains children.
- evening animation - we hired those who were not accepted to the theater school.
Adult program:
- it will take 3 points...
I do not recommend the hotel. Avoid it.
The reception of the girl is rude. Thanks to Izmail, he is probably the only normal host from the staff.
We had a rest in September 2024 for the third time.
Russian Russians were fired and replaced with Kazakhstanis, the Russian language was removed from the names of dishes, the hotel was dilapidated (the windows outside were not washed for a very long time, the roof faded, the elevators sometimes get up, the lights turn off for a short time). Noisily.
Pros: a very beautiful, cozy and thoughtful hotel, the design is clearly European. In three years it has changed a lot, turned into a very party place, daily discos with live music, with special effects, its own indoor nightclub. If you want to break away with alcohol, round-the-clock food and dancing, come here. There are always sun beds, and there are plenty of places on the beach.
We had a great rest, but the hotel is not new. At the end of October, the pool is already cold. They were well fed and entertained. Comfortable rooms, helpful staff.
A great hotel! The room stock is outdated, of course, but in the end people go to the sea, and not to sit in the room.
Of the cons:
- the room is not cleaned very well, those are a change of towels and that's it.
Of the advantages:
- Sea 5 min
- Restaurants are at every turn, everywhere you can take ice cream, water, tea, coffee, sweets and just pizza.
- water park for adults and children.
- the food is varied
- deck chairs are free both at the basques and by the sea.
- the staff speaks Russian as well.
- the staff in the restaurant is generally on fire, well done guys, they cleaned the tables with reactive speed.
- the sea, the beach are clean, the hotel grounds are also clean.
In general, the class rested, thank you.
I have just returned from there, I will write fresh impressions.
The weather in the 1st half of October was wonderful, we swam, rested, did not get poisoned by anything, but there are many nuances that make it impossible to recommend this hotel and return here.
1. We had THAT Pegasus, upon arrival they settled into a room without a balcony on the 1st floor, they demanded an additional payment for a room with a balcony. And the most unpleasant thing is that guest relations Anna, just as brazenly lied about the surcharge. The room was changed through the guide, but after 2 days. Therefore, upon arrival, immediately check and request a change, so as not to wait.
Both rooms faced the road, fell asleep to the noise of endlessly passing cars. It's good that there was no mosque nearby)
2. There is really a lot of food, but there is a lot of fast food and buns, sweets among it. In general, you can find and eat normal food, but also pay attention to a lot of spicy dishes. During your stay, you can visit any of the a la carte restaurants. The fish market, we were told, was closed, so we went to the Italian one. Musicians were playing, dim lights in the restaurant, otherwise everything is the same as in an ordinary restaurant.
3. We chose this hotel for the comfort and joy of the child. There is no animation in the children's club: we came to a master class on dough modeling, led by some young Turkish woman, who, like mumu Turgeneva, was silent in response to the greeting and the arrival of the child in the group. I stayed to watch, she walked with the phone from one end of the room to the other, the children sat at the table and sculpted something out of dough themselves. She never gave my child a test, other children shared. We left. I talked with other parents, they also noted that children's animators are tired and do not deal with children from the word at all. I liked the evening shows for adults!
4. Cleaning, as they say in almost all reviews, is weak. But we didn't need it. They hung a "do not disturb" sign on purpose, and when it was necessary to remove garbage or change towels, they asked the cleaners. Food is constantly lying on the floors, on the stairs, no one cleans it all day, it feels like that. Since cats are very fond of here and they roam everywhere, naturally, they relieve themselves everywhere, including inside the hotel itself. So such a toilet lay on the stairs, it seems, for 2 or 3 days, until it stank, only then, probably at the complaint of the guests, it was removed.
5. The beach is large, divided into 2 parts. Until about 10.30 am, finding a sunbed is not a problem. The beach itself is quite dirty, the entrance to the sea is not sandy and pebbly, but pebbly.
6. A huge disadvantage, as it turned out, is the lack of opportunity to go out and take a walk not far from the hotel. The hotel stands above the road. And to get to the store, pharmacy, and just walk outside the hotel, you need to go. We traveled several times by city bus to the shopping center and the bus station (60 lira per person to the bus station, it is better without change, otherwise you may simply not be given it).
7. The hotel has a large store on the 0 floor where they sell everything: clothes, shoes, toys, etc. In addition to the frantic margin, they do not issue a check (unless you ask) and do not refund the money after purchase.
I have been to Turkey many times, in different cities, in 4 and 5 star hotels, there is something to compare it with. This hotel is clearly not 5, and due to the lack of cleaning as such, it can be put on 4 with tension. I think that the cost of the hotel does not correspond to the quality of services.
Great hotel, I liked the service
Among the disadvantages: entering the sea, large stones
Little daytime animation
And a children's club, which requires at least general cleaning and toys (only a constructor of toys)
Excellent hotel, varied and delicious food, they feed you all day from morning to night. There are many cafes with food, there is a cafe right on the seashore, where a beautiful view opens. Cleanliness is carefully monitored. Before you finish eating, they come running and take away the dirty plate. The attitude of the staff is respectful and friendly. Everyone is smiling and ready to help
There is a lot of entertainment for children-a water park, children's animation, a playground.
Of the minuses for the too fastidious: the interior of the hotel is for an amateur ... the rooms are already renovated. But this does not affect your rest in any way, since you come to the room only at night to sleep)))
There are no beautiful streets outside the hotel for walking or jogging. Side is 30 minutes away by bus. There are no problems getting there. You can already take a walk and go shopping there.
In the evening, they arrange enchanting shows, the program is very interesting. A disco with live music. After completing the program, you can go to a nightclub and continue having fun. You definitely won't be bored
The hotel is ideal for families with children
The first and most important thing is that the hotel is located at a distance from any locality. It is absolutely impossible to go out for a walk anywhere. The nearest town, Side, is a 30-minute drive away.
The second important point is that the hotel is designed for Turkish tourists. All the animation, all the music and all the entertainment program is designed purely for Turks. Evening shows are also a purely Turkish theme, absolutely without Russian and foreign music familiar to our ear.
The animators at the hotel are very sluggish and inactive. Neither adults nor children were attracted at all. Animators in the game room, this is generally a separate story. Not only is there only one Russian-speaking person, the girls who work there walk with kilometer-long nails and vulgar makeup, which naturally scares children away. It is impossible to leave your child there at all. In the playroom itself there are two constructors, skittles and one battered ball, there are no toys for girls at all. The game room is very "shabby" and dirty. All pencils are blunted and it is impossible to draw with them. The children are left to themselves. for example: one boy (Turk) stands and throws kegs into the constructor. Naturally, all this is scattered throughout the game room, including flying into other children. Not a single animator said a word to him that he shouldn't do that.
There are slides and swings next to the children's room. they stand on the sand, which is not cleaned. the child comes out of this playground all gray, dirty and dusty. It is also worth noting that on the day of arrival, a rope was torn on one of the swings. In all 10 days, this swing has not been done.
All pools are located on the territory of the hotel and have the same depth of 140 cm . That is, it is almost impossible for children to swim in it.
If we talk about the pool in the children's water park (35 cm), then the water in it is icy, relative to adult pools and the pool in the adult water park.
⁃ The beach is very dirty, the garbage is cleaned every three to four days. For example: on the day of arrival, we noticed that there were children's sandals near the trash. on the last day, we specially came up and looked at these sandals standing there.
The room is very small and dark. This number definitely does not pull five stars. There was no shampoo, gel, or soap in the room upon check-in. There were also only two towels for four guests. Each time, we had to take all the necessary bathroom accessories ourselves from the cleaners' carts. The mini bar was refilled 2 times, and our requests to replenish it were simply ignored.
The safe did not work in the room upon check-in. This problem was solved only three days later by replacing the safe. Moreover, talking with other guests, they realized that this is a common problem and many guests did not have a safe working.
Also, one of the beds had a broken leg, the bed was wobbly and the staff did nothing about it.
Cleaning the room is a completely different story. Upon arrival, there was a lock of black hair in the corner near the door. We decided not to touch it and see when it was removed. Before leaving, this strand was also lying.
There were only two things that smoothed the situation:
⁃ Clear sea
⁃ A pretty good restaurant with a wide variety of food and sweets.
To summarize all of the above, the hotel can only be given three stars. I will not recommend this hotel to anyone.
A great all-inclusive hotel. Food, drinks, ice cream. Lots of cafes, bars and restaurants. The service is good. The rooms are cozy, the plumbing is working. Towels were changed and the room was cleaned every day. Good Children's and adult animation . The staff is mostly Turkish or English-speaking. The beach is sandy and pebbly. The water is the purest 👍Recommend 👍
A hotel with its pros and cons. Full-length overbooking is practiced. Dynamite with check-in in the paid room category, offer a simpler room. In order to clean the rooms, you probably need to jump up and turn over several times in the air. What did we not do in order to clean the room and hang a sign and apply to the maids and to the reception desk and to the cleaning service. Everywhere they pretend to take care of the issue, make notes in a notebook, but no miracle happens. They cleaned 2 times in 10 days, if you can call it cleaning. Even despite the money left to the maids, they take the money and there is no cleaning. The food is excellent, there is a question about the availability of tables, but in general it is normal. Not a bad show program in the evenings for both children and adults. The sea is only in corals. The water in the pools is cold. There are many pools, but there is water.... Even in the children's pool, the water is cold. We swam in the sea. There is no children's area on the territory with a sandy base, some of the rides are broken. This hotel is not worth the money.
Very tasty, smartly dressed, the service is excellent, the staff is excellent,
The room is top, the kitchen is clean, take the child, very clean, the territory is beautiful. Recommend.
The hotel is good, but not without drawbacks. Pros: water park, good cuisine. Disadvantages : the remoteness of the hotel, the average cleanliness and entrance of the beach, cleaning and replenishment of the mini-bar only after complaints, weak a la carte restaurants.
We stayed at the hotel in September 2024.
The room stock is old, the door to the balcony did not open well. They feed at the hotel 24/7, one food outlet closes, another opens - it's difficult to stay hungry. There is a rich selection in the main restaurant, even honey in the honeycomb was, praise every day. The food was very tasty.
The Mexican restaurant is just the name, after visiting it we went to have dinner at the main restaurant.
The beach is a bit dirty, but only because people don't clean up after themselves, leave water bottles, dishes with food - the wind blows everything away.
On the beach, pebbles are not convenient, it is impossible to walk barefoot to the sea, there are enough sun beds.
Water is available in unlimited quantities. There are excellent quality sun beds near the pool, the water park is gorgeous, decent animation, discos, cocktails are made for any choice, both alcoholic and non-alcoholic.
Wi-Fi is available throughout the hotel, even at sea it catches perfectly.
In general, the hotel is a solid 4*, if you do not pay attention to the number of rooms, then we had a great rest.
The time of stay is August 5-16, 2024.
You need to go to this hotel out of season. It's huge, people at dinner are like at the market during rush hour, to approach the dish you need to stand in line.
I have not seen the pool cleaned, people allow themselves to bathe small children without diapers, catch baby feces. Blocking the pool only by half, up to the bridge...It's like the water doesn't pass under the bridge.
The sun beds are occupied in the evening. Accordingly, no one cleans under the sun beds. There are more people than sunbeds, significantly.
The rescuers are nominal.
Children's disco is a horror, the music screams so that even at the top of the amphitheater it is impossible to sit. My daughter couldn't dance even once. There are no sound standards observed.
Adult performances are crowded, there are not enough seats.
Meal. It's the same thing every day. Nothing changes. By day 10, I didn't want any of what was served there.
I liked everything! The food is delicious! There are many different cafes where you can eat! The waiters are working great! There are a lot of sun beds at sea, especially by the pool. Room cleaning is good.
We were from October 26 to November 2. It is very dirty, including the plates in the dining room. My trip to the canteen begins with finding a clean plate. 5 stars, everything is fine)). The food is so-so, the pastry is mediocre, sometimes there is good fish, once there were beef steaks, quite acceptable, but cold. We were at a Mexican restaurant a la carte. The hurdy-gurdy vaguely plays six or seven Mexican compositions that are repeated over and over again. The food is again tasteless, the menu says that beef steak, in fact beef stew cut into strips. We did not wait for dessert, we left ahead of time, it was very uncomfortable, the landing was dense, noisy, well, a fucking hurdy-gurdy))). The rooms are dead, the audibility is very good, there is no forced exhaust in the bathroom. In short, five stars does not pull at all. The beach is not clean, but it's okay, tourists leave behind cups, plates, a bunch of food that they didn't shove down their throats. Once I saw a pile of feces on the beach in the morning. I hope it's a dog))). In general, the beach is the most normal location, the local bar is noticeably cleaner, the tables are also cleaner, you won't stay hungry, there is pizza, grilled vegetables, fruits, chicken, nuggets, burgers, ice cream. Nice music. Will I come here again? God forbid)))
We are resting now - the end of October 2024. The hotel is not bad, but requires renovation. The room stock is tired. They clean regularly, but save on everything. There was no need to be interrogated. The restaurant cannot cope with the number of vacationers. There are often no empty tables and clean dishes, and this is not even the season. There are queues everywhere. The cuisine is not varied, but you will not leave hungry. I won't say anything about alcohol, because I don't drink. The pools are very cold at the end of October. There is more than enough chlorine in them. Lying next to it is very difficult because of the strong chemical smell. The only thing without comments is the water park and the lifeguards, who are always on the lookout. The beach is sandy and pebbly. Dirty. The sun beds are mostly broken and dirty too. They are trying to clean up the beach, but without much zeal. The animation works perfectly. There is always something to do. I would also like to mention the work of the beach bar. Well done guys. Unlike the main restaurant, they work smartly. In the main restick, everything is like drunken flies crawling. In general, the hotel is not bad, but we will not come a second time and we will not recommend it. It does not pull in 5 stars.
There is plenty of food everywhere, delicious, decent alcohol , they do not regret anything. We were a big company in October, having read the reviews in advance, we knew that there was no cleaning and cold pools. We arrived on 19/10 for 8 nights . We rode slides in the water park, it's not that cold, it's fine, I really liked it. And the children's water park is ice-cold, of course. Standing in the shade . Our family had a 7-month-old baby, so we went to a meeting and were settled at 9.00. Thank you very much for that. Our friends were checked in at 14.00.
Immediately upon arrival, they put on bracelets, you can eat, change clothes, go to the sea before check-in.
On the day of departure, the room should be checked in at 12.00, if the flight is in the evening , you can go to the hammam to take a shower.
We drove in a good mood and did not pay attention to any disadvantages.
The sea is beautiful, it was still warm. Everyone took aquashouses, in fact it is possible without them, even my 3-year-old daughter walked barefoot on pebbles. I liked the fact that there was always ice cream, packaged on the beach, in the cafe horns, and delicious ice cream.
We were warned that we had reduced staff in September, which is why cleaning is suffering so much. Our bar was replenished every day. Cleaning for the whole time 2 times, several times we slept at the time when the Cleaning came, and they seemed to walk like that on purpose 😁
I would go there again, yes, but I will not repeat myself, there are still many options for recreation.
I also liked the animations and discos. Russian Russians are vacationing a lot , that 's why they included Russian songs . There was entertainment for children .
The staff is mostly not pleasant, everyone is either tired during the season, Or the Turkish zest (hospitality) has disappeared. The rooms are dirty, and the shower is full of mold. They didn't clean the room or change the bar until they contacted the reception for the third time. The food was delicious, but there were a lot of people, every time I had to look for a table or wait until a table was available. There is nothing to do behind the hotel at all, the nearest city where there is at least some kind of shopping center is 30 km away, you can't get there on foot, and taxi prices are off the charts. 70 euros, somehow we agreed on 40. For whom, of course, but with our average income, the price for the trip did not justify itself at all.
One of the advantages is the warm and clear sea, the weather is +30 in the middle of October.
See original · Русский
Илья
Level 6 Local Expert
September 21, 2024
Positive:
+ The hotel is almost on the shore.
+ Your own beach, a lot of rods, your own cafe on the beach.
+In the yard there is a swimming pool, slides, bushes, flowers, palm trees.
+ The staff are all well done. Not everyone, but many speak or understand Russian.
+Positions itself as a family hotel. Lots of kids.
+A large dining room, if you did not have time to eat in the dining room - there is a cafe with pizza nearby (you can also eat in a cafe on the beach).
+ Animation in the afternoon, dancing in the evening.
Cons:
-The hotel is asking for attention on the technical side.
- The door to the balcony opens with difficulty with two hands. Apparently the rollers turned sour.
- The room's air conditioner is covered in dust. (Hello to dust mites, and allergies). The air conditioning fan is overgrown with dirt.
- The air conditioning in the dining room is no better. The filter, which is taken out and rinsed for 2 minutes, is overgrown with a dusty fur coat. It's outdoor, you just need to go up to it and get a filter, rinse with water - it's a matter of a minute.
-Some ceiling lights do not light or blink for more than a week (and continue to blink).
- A large number of people who do not know how much they can eat are upset: they pile a bucket of food on their plate that they cannot possibly eat, eat a little, and leave. What's difficult to put a little, eat, and go for more if you haven't eaten enough? No one will kick you out. You can walk from table to table for 3 hours. Some manage to carry plates of food to the rooms. They leave their plates and glasses just everywhere: in the elevator, near the elevator, in the corridor. Are they savages? A feeling of shame and disgust from such a thing.
Just come back from the hotel! We liked everything! I'll start in order. We flew from Mineralnye Vody on a dry, a/c red wind! The flight was great, I was afraid of our planes in vain)) We arrived, drove to the hotel, got a room with a view of the pool and night entertainment) Did not change, it suited us. Rooms: already in need of renovation, worn and tired! Plus there is cleaning, constantly replenished mini bar, safe and clean linen!If you eat for relaxation, and not for sitting in the room, then everything is OK!)
:compact and convenient. Clean, green! The hotel is well maintained.The pools are clean, the water in them is also not cold, as many write. We were comfortable, and it was even warm in the evening)Although there is no heat yet at the moment.
The water park is a separate plus of this hotel! I have hardly seen any children) The slides are great. The children's water park is very interesting, in the form of a pirate ship, It works almost all day.
Beach:Big one!!! It's not perfectly clean, but the staff is trying. The beach bar has been updated, it has become bigger and more comfortable. Entering the sea is not very comfortable, but with slippers it is quickly solved. We went swimming with the kids, everything was great!The sea is already warmer and warmer every day! Showers, changing rooms, toilets-everything is clean and comfortable)The passage to the sea is also good, 30 seconds and you are on the beach.
Meal:this is a separate plus! It was delicious!!! Plenty of meat:turkey, beef, chicken, fish are different! The seafood was squid, mussels and shrimp! The grill is different every day! Snacks on every corner. We had lunch at a cafe near the water park! Pizza,burgers,soups,lahmajun,gozleme,vegetables,meat and much more!!! Everything is delicious and good!fruits were plentiful (kiwis,bananas,watermelons,melons,pears,apples,medlar)but there were no strawberries and cherries (( This upset us.There are plenty of pastries and desserts, but we are ahead, we didn't like everything! A separate love is waffles in a pastry shop, with chocolate and fruits! It was sooo delicious! There's a lot of ice cream, any kind! Both by weight and in packages! Everything is delicious and the whole day, until night.They drank gin, whiskey and tequila from alcohol! Whiskey is locally bottled, but tequila is good)Beer is also nothing! There's not much to do in Alaska! We went for a photo and a beautiful table. It was our wedding anniversary. In the morning, a plate of fruit, wine, chocolate and a postcard were brought to the room! In the evening, the table was decorated with petals and flowers in alyakart.It was nice)
Animation:She is there! She's normal! There was a one-night show with dancing on the water, for me, better than todes! Children were also not allowed to get bored, constantly different life-size dolls danced and played.Mini disco is also quite normal! Aerobics, pool games, it was fun) Live music in the evening, passable! Once there was a Turkish singer, we enjoyed it)) The rest of the days were a couple of soulful evenings, a couple of times mediocre! But, you can dance))
The content is different, there are many Britons. I haven't seen any Germans. There are also enough of our compatriots, which is nice!
Overall, we liked everything! The only point is that the hotel requires major repairs. But cleanliness and service compensate for this moment! Next time we want to go to the same Crystal network. Maybe we'll come back here after the renovation!
I want to say thank you for the flight back! They changed our flight and sent us to Stavropol!It was a shock! We left the hotel at 8 a.m. and left at 4 p.m.Fortunately, Pegasus did not disappoint and sent a transfer! By the way, it's just him!Coral and other operators told the tourists to call a taxi and take a check. The hotel guide in Pegasus, Timur, thinks too highly of himself!The transfer was only with a driver!!!There was no guide or representative of the company either there or back!We did not come to the info meeting, we had our own reasons, but I wrote to WhatsApp, apologized and dropped the voucher.To which there was not even a hello. And then he didn't bother to write that our flight was changed, he said that we should have called him and found out for ourselves!That's such rudeness! We've been to Turkey more than 20 times and you can't give us excursions and other things, so he decided that we should find out for our flight ourselves!At the airport, representatives of pegasus found out for the transfer, provided Wi-Fi and treated them to coffee!The flight was normal, but the end of the vacation was ruined!
Have a good rest, everyone.
The hotel is so good, but the service of course spoils everything. They don't clean anywhere. For example, a glass of ayran was spilled in the elevator. So the puddle was from him until it dried up. For example, on the tables by the pool, guests left dirty glasses, half-eaten food, everything lies like this for 2-3 days, a dirty diaper lay around the indoor pool for 2 days. I'm not talking about the room, they don't clean the territory here.
The food is generally normal.
They don't move at the reception either, we didn't have towels in the room at check-in, blankets. I asked to bring it 3 times, nothing happened. It was only in the evening, after raising the voice, that they brought it. Moreover, it was necessary to walk from the room to the reception, since the phone in the room did not work. Well, the safe didn't work, and the lamp didn't work. Everyone asked me to fix it.
The room was cleaned 3 times in 10 days, and for some reason the floors remained dirty.
On the beach, the deck chairs are plastic, many are broken.
The spa has an indoor pool, there is water everywhere on the floor, it is slippery, and this puddle of water stretches straight into the spa, into the corridor, you could at least lay rubber mats, fall easily, the floor is smooth from tiles. Children were allowed in the hammam without adults, who ran and screamed there. Yes, it was also impossible to be in the indoor pool, well, everyone was screaming and even adults, we were lying on a chaise longue outside and we couldn't hear each other talking.
In general, the order is not followed. Somehow they didn't give a damn about the hotel. But if there were a good manager there, everything could be on the level.
Many people were surprised that they came as a family for 400 thousand and did not expect such conditions. Well, a lot of people were some kind of uncultured, let's say..
Big hotel (Admiral hotel chain) price is quality, I would call it the key of this hotel. It is important to understand that this hotel is not TOP, so the food, drinks and services also correspond to reality. But again, this is if there is something to compare it with.
But in general, it's not even that much) a lot of restaurants, a lot of cafes, a lot of mini bars + there's also a beautiful and good restaurant on the beach - you won't stay hungry. Discos and entertainment are all there. I recommend it for those who want it well and not expensive!
I have been to Turkey more than 10 times. We passed or stopped at this hotel all the time. We decided to go with the child this year. What a disappointment I was in for. I usually don't write bad reviews, but the fact that today it turned out that I wouldn't get to the a la card restaurant finally set me up to write the truth about this hotel. The hotel is huge, and that's the trouble with it. The person is not doing his job. We arrived for 8 days, we wanted to sign up for an a la carte restaurant. We were told that everything was occupied. That is, the service is declared, but they cannot provide it. Further in the dining room at dinner, whole sectors are closed, apparently so as to clean less. But there are no empty tables, yesterday we were sitting at a table with elderly men from Turkey, who kindly let us in. Thanks a lot to them, of course it was awkward for everyone. But there were no options, since there was nowhere to eat. From the food if you were in time for the very beginning. Then you can have a delicious meal. I see it for the photo to the hotel manager. Then all the most delicious things disappear, and they don't bring any more. Porridge for children is not tasty. The water park is very cold. The child was afraid to ride in it. The entire hotel is in need of renovation in many places. In the paid play area, more than half of the attractions are not working. The beach is pebbly sandy, it is very difficult to go out without special shoes, it is also very dirty, garbage is everywhere, cleaners can't do their job. Sometimes the plates stand until closing time. There are many good points. But they are all as they should be in a normal hotel. I put one because I drove as stated at 5. But I got into a weak 4, the same Crystal chain has good hotels. I'm not coming here anymore!
Very nice hotel. In general, I liked everything: slides, pools, territory. It is worth noting a decent animation for children and adults, in most cases the staff was polite and attentive. Separately, I will note excellent food throughout the day, a good passage to the sea. By city bus or taxi you can get to Manavgat in 20-25 minutes. What could be improved: bathrooms in the room and specifically showers (there is black mold). It would also be great if the slides worked not only 2 hours in the morning, but also in the second. Of course, the advantages of this hotel are much more than the disadvantages. A great place for a family holiday!
We rested at this hotel in July 2022.
The room is clean, cozy. The food is just great. Such a variety... The territory is not very large, but there is still somewhere to walk and sit in the evening. There is also a place for children to play. Every day in the evening, guest artists perform. There are performances for both children and adults. The only negative is that the hotel is far from the city. Inside the hotel, they offer a trip to the store, but they are taken to certain ones, probably with whom they have an agreement. The prices there are, of course, for cloud. It's better not to go there, if you refuse to buy something, they immediately start getting angry.
The sea is cool, clean. In general, the rest was a success. Hotel on the firm 5.
The hotel is not bad. The food is good, the children have something to eat (pasta, rice,French fries, nuggets, various meats, vegetables, fruits). The minibar was replenished every other day. The rooms are cleaned every day. The bed linen is clean. Blankets were given (on request). The pools are cold at this time. The beach is clean. The entrance to the sea is good.There are a lot of sun beds. The staff is polite. Everyone always answers at the reception. I really liked the employee Ali ihsan, polite,friendly, answered your questions.
Normal. There is not enough animation in Russian. Breakfast is a little meager for me. The neighborhood is a bit boring and strained with shopping. Everything seems to be normal, but they write correctly, there will be no reason to go a second time. The sea is mostly clear, the approach is no worse than anywhere in Sochi. The rooms are ordinary. Excursions are expensive with a price tag of $ 80 to $90 per person, but this is not for the hotel. Sushi is not Yakitorian of course (. Lunch dinner drinks are great
I give this hotel a solid four.
I am here now and this is what I can say.
If you are reading my review now, please read it to the end, because I always write as it is.
I wanted to spend this vacation with my child, entertainment + nutrition was important to me.
My son is 10 years old, he is delighted with the hotel.
What can I say, the hotel is old, shabby, but the only plus is that it is cleaned every day, and if the floors are not washed, then towels and bed are updated daily.
The hotel and the territory are huge!!! There is a beach across the street (my advice is to take aquashoos with you, otherwise it will be very difficult to get in and out of the sea on the rocks).
There are 3 types of water slides for little ones, for teenagers and an adult, BUT mostly everyone rides on an adult 😂
Meals for 5+, it is with children that you can eat different food every day, they cook delicious.
There is no seafood, only Dorado fish.
All day long, ice cream, soda, Viennese waffles with chocolate, which the children are delighted with, baklava is different and delicious.
You will never stay hungry here, because they cook all day.
There are sooo many people with children, especially with young ones, some even a month old.
They scream endlessly 😂
So, I don't like to write much, I will say one thing, that the hotel is decent, the staff is friendly, the rest turned out to be cool for a child.
For parents of older children, I advise you to choose a 16+ hotel because here you will not rest, children cry 24/7, scream.