Crystal
21 review
March 21, 2024
Woow very professional doctors and service. Thank you
March 11, 2024
Very good dental clinic
November 14, 2024
I was treated at this clinic and I am very pleased with the result.
Friendly service and a wonderful team, your chief administrator Yeryanui is very devoted and reverent about the clinic, it can be seen right away. ❤️❤️❤️She greets me with a smile and is ready to help with any question, to be honest, I was a little late because of traffic jams and I felt bad, but thanks to a warm conversation with Yeranui, my chagrin passed. The doctor took care of me too, I left the clinic impressed and I recommend him to everyone.
Thank you for being so good, positive and kind.
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November 14, 2024
I can say with confidence that the Clinic has very good medical staff. You can feel it from the first entrance. First of all, as a first opinion, I am impressed by Yeranui's approach to work, she quickly, competently and correctly organizes the visitor's entrance to the clinic, helps to hang clothes, at first glance a trifle, but caught my eye. He keeps it clean and does everything for comfort, it was very good for me.
Keep your good employees strong and you will be appreciated more. I don't know if she's a manager or not, but I'll say one thing, Yeran, you're doing great 👍
Keep it up 👏
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October 15, 2024
I've been in the clinic for six months now, I'm tired of the joints, so I'm writing a review.
Minuses:
1. Non-customer-oriented administrators - many administrators speak Russian poorly, so much so that mistakes and misunderstandings occur when communicating. At the same time, there are many Russian-speaking patients in the clinic, the site is also in the Russian version, that is, the clinic declares itself as working with a Russian-speaking audience. The administrators do not admit their mistakes and do not apologize, they insist that they did everything right, they warned you about everything. In addition, there were problems with payment: once I had to wait 20 minutes to make a payment, because the administrator did not know how to do it. As a result, I had to pay by transfer to an account or card, distract my husband from work for this, plus interest for the transfer was accrued on top. If anything, I had an Armenian card with me, but for some reason they could not accept payment using it.
2. Changing treatment plans - at the beginning of my journey in the clinic, doctors said that in my case orthodontic treatment is not recommended to be performed on braces, you need to put aligners, that Russian "Star smile" aligners are used in the clinic and show good results, but you can also use more expensive and precisely high-quality American ones. Six months later, the position changed to the opposite: why do you need these aligners, Russian experience does not move teeth well, we do not have access to American ones, you need braces.
3. Regular postponements and cancellations of appointments. Firstly, it was often difficult to make an appointment with specialists (for example, the gnathologist took only one evening a week at the clinic). Secondly, after that, the receptions were repeatedly postponed or canceled.
4. The clinic simply does not have a water cooler available to customers. Despite the fact that in other much less "modern" clinics in Yerevan, which I visited, there was water everywhere. Previously, the administrators offered coffee and tea, but when I had to wait for my appointment for an hour and I asked for something to drink, I was told that they could not offer me anything.
Positive:
1. It seems that the specialists at the clinic are quite good, although I am not a professional, so it is difficult to assess.
2. Alexander really accompanies throughout the treatment, explains the nuances, answers questions.
So, unfortunately, from the point of view of customer experience, the organization of services in the clinic, alas, suffers. The quality of services is probably not the worst. But your nerves can be significantly frayed.
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2
March 17, 2024
I turned to acute pain, the doctors consulted competently, and I turned out to have pulpitis. In addition to highly specialized specialists, the clinic also has a curator of treatment, which delighted me, since not every clinic has this specialist. It turned out to be the director and founder of the clinic, Alexander Shubin, thank you for the consultation and referral to the general practitioner, Dr. Armine Voskanyan.
Throughout the treatment, it did not hurt me, the tooth was cured in one visit, a microscope was used under magnification, which significantly increases the overview and quality of treatment.
I would like to express my gratitude to Dr. Armine Voskanyan. The doctor who saved my tooth and cured the rest, and of course did not forget about brushing your teeth. They taught how to use floss and a toothbrush correctly, and also individually selected a set for oral hygiene (paste, toothbrush, irrigator, rinse aid and dental floss).
I will go to the Prof. Every six months.inspection and Prof.hygiene. I recommend it to everyone!!! ❤️
See original · Русский
September 12, 2023
I went to the clinic after a long search for a place and a doctor for extensive prosthetics work. Very friendly staff, clear and detailed consultations. The doctors are professional, the equipment and materials are modern, and the customer service is at a high level. The most important thing is that the job is done perfectly! Thanks to Dr. Narek and all Kinki's doctors. I am very glad that I found this place. I recommend it!
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1
February 12, 2024
My experience has been negative:
- there was a treatment plan, but they were thrown at different doctors and they did not follow it
- the doctor Narek was negligent about his work, did not explain his actions. He tore his lip and cheek in blood and pretended "that it was necessary" until another doctor recognized the joint and apologized
- during the treatment, strangers came in and the doctor was distracted by conversations with them
- they put four seals on one side, they said that discomfort is normal and you need to be patient
- after a couple of months, the pain became severe and it became impossible to eat on this side, pulpitis and inflammation of the nerve were diagnosed in another clinic.
The worst clinic in Yerevan, I do not recommend it.
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2
3
March 22, 2024
In this place, you can expect an individual approach. In the clinics that I visited before, all the doctors claimed that nothing but implantation would help me anymore. But here the doctors really got down to business and made a great new tooth.
My wife was doing the installation and maintenance of braces here and always managed everything on time. It is very rare that an appointment is delayed, but it happens everywhere. Thank you very much. I recommend.
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October 24, 2023
A small clinic, but with excellent equipment, a friendly team, the work is done very carefully, without haste. After the Moscow clinics, this approach was extremely pleasantly surprised. I boldly recommend it.
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1
May 20, 2024
Excellent clinic.
Caring and careful doctors.
Quickly and efficiently helped with my problem. I will be happy to recommend and contact you here again!)
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1
March 17, 2024
She received high-quality advice and professional oral hygiene using ultrasound, AirFlow and polishing. Due to this, my teeth color has become one tone lighter. And I was happy to return to the clinic for dental treatment!!!
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1
November 12, 2024
I cured my teeth comfortably and quickly. The appointment was with Dr. Armine. Thank you 🙏
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May 7, 2024
A pleasant impression of this clinic! Professional specialists and courteous staff. I came here from another country for treatment and did not regret my choice. Many thanks to Dr. Narek and Assistant Juliet for their work. I also thank Alexander and wish the clinic further success!
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1
August 12, 2024
Excellent clinic, thanks a lot to Dr. Narek.
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October 7, 2022
She applied for an examination and potentially comprehensive treatment. At first, I was very pleased with the telephone consultation with Dr. Alexander (he also conducted the initial examination and hygiene) and the proximity to home, but even for those who get far away, let this not become an obstacle.
I was amazed by the kindness of the staff and doctors, the magnificent cozy atmosphere in the clinic, and the professionalism of my attending physician (Dr. Narek, greetings to you). According to all criteria of 5+, the service is at the level of the best and most expensive clinics in Moscow, but the prices are too pleasant 💔 Many thanks to you for your attention, sincerity and brilliant treatment! Prosperity to your business and more good customers!
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April 24, 2023
We turned to the clinic from the Nairi company, we are satisfied with everything and remain for further treatment. I will note the initial examination and consultations, thanks to which you immediately realize the level of doctors!
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September 8, 2022
Just a great clinic! Professionals in their field, the best service and equipment that I have ever seen! Even in the Russian Federation, I have not seen such an approach anywhere near. There are real reasons, from other cities and even countries, to come here to treat your teeth! Prosperity to you, growth and endless gratitude from the bottom of my heart!
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March 24, 2023
The best dentistry in Yerevan!
The doctor is very competent, they fixed a defect from my previous dentist in 10 minutes and did not even take money.
The staff is at the highest level!
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1
September 11, 2023
I was at the reception. We did everything perfectly 👌🏻
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May 25, 2022
Upon arrival in Yerevan, we asked for cleaning and treatment, thank you for the good work!
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