Credo Bank
70 reviews
April 7
Like is over 2 hours for simple operations
2
September 6, 2023
Claims to sell rubles but has none. Liars.
April 22
Everything is fine. The card was made in 3 days. There were no difficulties. Just wait in line for an hour.
The only thing is that you can only top up with cash through the terminal - you can't even use an ATM. And I had to Google for instructions on how to do it at all. Actually, it's just by the passport number, but if you don't know, it's hard to figure it out. At first, I decided that it was impossible to replenish in this place at all and left.
Everyone accepts the conditions and stuff on the card or does not accept it themselves, but in any case, this bank opens an account for any Russian without unnecessary complaints and questions, so if you need a card, you can pay the commission. If there is an opportunity to do it in another bank, then it is better in another one, but most of them do not have such an opportunity, and thank you for that.
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4
April 13
I don't understand why my compatriots are unhappy here. Yes, it's not fast, but the chairs are very comfortable and waiting is comfortable. Again, the whole queue is solely our faces and what is the fault of this bank branch that hit us. The female employees are not only beautiful and funny, but also more than competent. It's just that the account opening procedure itself takes time, and it works in all banks and not only in Georgia. Russian Russian application, ATM machines, what else do you ungrateful faces need? I don't like the Credo, there are many alternatives, Sber, VTB, T-bank will come to your house in general. What is the sadness about? Use the best banking in the world. Or stop giving Credo employees brains. It's definitely not for us to spread our fingers here.
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5
1
April 29
A branch for expats in Batumi.I would like to express my appreciation and gratitude to Anna Kiknadze, an employee of the department.Anna's customer orientation is 100%.Attentive, very responsive,online help!!! Management should value and encourage such employees)Thanks to Anna!)
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2
January 21
I want to share the situation at the ATM at the Credo Bank branch on Sheriff Khimshiashvili Street, 1. The ATM did not show a malfunction, but when receiving the card, it chewed it and issued an error. I asked the staff of the department for help — they initially did not help in any way and could not voice any information. At the branch, I met a man who had his card chewed up by the same ATM half an hour earlier, the staff didn't help him either, and he called the hotline for 20 minutes, where they didn't really help him.
It was only after raising his voice that he managed to attract employees to solve the problem. At the same time, they did not place any ads on the ATM for more than an hour — I and the second injured man stood next to it and drove people away from the ATM so that their cards would not jam too. The staff promised that the collection service would arrive in 30 minutes and return the cards. After an hour of waiting, a technician came out from inside the compartment with a key (that is, he was in the building all the time and could have come earlier), took out two cards, but mine was not among them — it was apparently stuck in the compartment that accepts cards. After that, for another 40 minutes, there was no employee who could explain the procedure for restoring or returning the card, and I already had to leave without the card to go about my business.
As a result: a lost card, time, and the absolute incompetence and indifference of the staff. I would like the bank's management to help the branch staff become better at solving the problem, which, I am sure, will arise more than once in the future.
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4
May 14
Perhaps this is the only bank where you can quickly open a card for tourists . It is enough to have a SIM card of a Georgian operator. A convenient application . Fast delivery . They speak English and Russian . You can get money from Russia through the crown .
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December 11, 2024
The most loyal bank to migrants from Russia. We have an account there, everything is fine and only they have Russian in the application and ATMs in Georgia. All the other banks are nationalists and chauvinists, these guys are very loyal. Minus one star for the fact that the conversion is constantly buggy.
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2
5
November 18, 2024
November 18, 2024
They gave the ticket at 12:00
I sat down with the operator at 13:10
Finished at 14:15
Some kind of automated refusal came, they asked for an employment contract of the Russian Federation, I did not have a copy. We sent the application again with a note that "there is a copy of the type agreement." Passed. They told me to send a copy to the soap later.
They sold a 12 GEL insurance policy. Initially, I spoke without insurance, Mastercard. No visa for GEL 240. They said OK ok. In fact, I handed over the activation code of the insurance myself, I spent 2 hours there and was already in a hurry to meet. I think it's better to come right away with an open Georgian IP and try out, then they probably won't ask you anything except for a foreign passport.
Set aside 2 hours for the visit. Make sure that they are not trying to arrange insurance for you, for its registration they will be asked to confirm the operation via an SMS code
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2
December 24, 2024
The bank is a dump , even if the money is on the card , there are constant problems with the same payment in regular stores or when ordering a taxi , contacting support makes no sense , I keep silent about the constant delays in transfers, I STRONGLY ADVISE AGAINST OPENING CARDS OF THIS BANK
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1
2
September 11, 2024
Indeed, when all other banks were refused on the basis of the country of birth, you need to go to this one. We opened an account without any problems on Monday, and a couple of days later, on Wednesday, we received a ready-made personal card.
Of the disadvantages, only queues and waiting (compared to other almost empty banks - well, but apparently this one is popular), and therefore it is better to come in the morning.
In the morning, it took 15 minutes to wait in line, and 20 minutes to complete the registration. The second time we went right after lunch (as soon as the sms about readiness arrived) and had already spent at least an hour there, I fell asleep in the chair (literally).
I won't take off the star, perhaps, but I just need to keep this in mind and be ready.
And thanks a lot for the bill and the card!
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6
July 2, 2024
I was pleasantly surprised by a separate branch for expats with Russian-speaking staff. Comfortable sofas and armchairs, pleasant interior, respectful attitude of the staff to customers. Short waiting time. It's nice to be a bank customer.
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11
March 15
It's a long wait, of course, but that's not the bank's problem. The staff were very polite and helped with any questions. I was satisfied, the card was opened without any problems in 5 days.
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2
August 6, 2024
Anna Ramanadze. The best specialist. A real professional. I was very helpful with all the questions. Be sure to try to get to her. Just the best bank for expats.
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3
1
May 18
Thank you for opening it to expats, although it is very annoying that they impose additional services without demand, which then need to be turned off separately.
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September 9, 2024
The staff speaks Russian, the expat branch is behind the blue door. The girls are very friendly, they tell you everything, they will advise you. We received the service and are very satisfied
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2
March 4
I've been standing in line with the operator for 40 minutes just to put the lari on the card! Because not a single terminal is working! It sucks
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2
January 13
Great place! I opened the card without any problems. It took 30 minutes to do everything about everything.
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2
June 26, 2024
The service is excellent, for those from the Russian Federation it is very convenient to withdraw money through the golden crown. The staff will tell you everything and help you
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2
July 14, 2023
It's very cozy. A convenient compartment, there is a place where you can work while waiting in line. The whole range of services. English and Russian are available by default. Credo thank you!
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3
July 16, 2023
There is a very long and slow queue, which is conveniently located in an air-conditioned office on leather chairs, but there are not enough places for everyone. There are only two or three managers who accept. The staff is friendly and polite enough. A girl meets and explains which button to press, since few people can figure out the Georgian connection! I sat on a chair for about 2 hours, this is the main disadvantage of waiting, plus - on a good chair!))
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3
August 18, 2023
A small branch, a large queue, a lot of people inside, few places to wait, the staff works as best they can, is friendly, tries to explain everything, including in Russian, the time in the queue is about 1.5 hours, the time to open an account is 20 minutes
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2
1
June 10, 2023
I have read a lot of bad reviews about the bank as a whole and about the branches in Batumi. As a result, only positive impressions remained: I opened a bank account, I was in line for 5 minutes (maybe I was just lucky, of course). I immediately met the operator of the camera, explained everything clearly, worked quickly, after 20-30 minutes I was free. The neighboring operators also worked quickly and explained everything clearly in Russian and in English.
It should be borne in mind that the account can not be opened in all branches of the bank!
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6
November 13, 2023
A wonderful department for expats!
Very polite staff. Everything is explained in Russian / English. We quickly filled out all the papers and opened the deposit, the digital card was received at registration 👍
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April 16, 2024
A bank for expats. The only one where a Russian will open an account and issue a card without questions. In Batumi on Sherif Himshiashvili 1, in Tbilisi on Beijing 6
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3
February 24, 2024
A separate branch for expats. They filled out the questionnaires themselves, etc. It remains only to specify the addresses and sign. I liked everything. Fast and convenient
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2
May 15
Everything is super cool. We recommend it.
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June 15, 2024
It seemed to me that not all specialists are competent in the field of providing services. Plus, some people speak Russian well.
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January 19
A normal bank for experts. Well
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November 4, 2024
Two compartments side by side. One is for expats exclusively. Both have queues standing for several hours . Employees are sitting with confused windows and there is an electronic queue . You can wait an hour for the movement of 1-2 numbers at the checkout, and in general everything is very slow because a lot goes by without numbers. Going to the bank is for the whole day
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May 30, 2023
A bank for newcomers and relocators. The bank does not have a license as such. In our opinion, a microfinance organization. Visa and master cards are given to almost everyone within five to seven days of applying at the office.
There are few ATMs and they work poorly. Basically, you can withdraw money from ATMs of partner banks. You can use it for payments.
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2
11
October 21, 2023
The bank opens accounts for individuals without problems, the card is ready in three days. Relevant on 09.2023. The application works well and everything can be paid from Moscow. Multi-currency account USD/GEL/EUR.
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3
November 20, 2023
Excellent bank, very polite staff. For its price - excellent service and no problems with blocking and paying abroad
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1
September 11, 2023
I met Credo this summer in Batumi. Everything was very loyal and pleasant. I'm a customer now. Let's see how the service goes.
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1
October 6, 2023
very hospitable, they will prompt and help you with all questions. The only caveat is a long queue in one of the departments
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1
September 26, 2023
Every time I come to this department, I have to wait in line for at least 1 hour, today there are 2 hours of waiting to change the phone number 🤦🏻♀️
Half of the employees are just sitting in the hall, receiving only 2-3 employees for 30 minutes per person
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2
December 24, 2023
The expat department has wonderful staff and speaks Russian. Only the passport of Kazakhstan was needed to open the card. It was ready in 5 days.
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November 26, 2023
A bank in the city of Batumi (Georgia). Not very fast service, but what needed to be opened was opened on time.
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July 13, 2024
A bank in which almost anyone can open a bank account. I recommend it to citizens of the Russian Federation!
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1
September 23, 2024
Polite staff, try to help sincerely!
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1
July 25, 2023
Responsive staff, chew if you ask and explain clearly. There are practically no queues. Who cares, the account was opened in 4 working days. I took the card in 15 minutes.
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2
July 11, 2023
An office for expats. It is comfortably decorated, there are many places to wait in line - get ready to sit in it for about an hour. All the staff speaks Russian.
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May 25, 2023
A good bank. Fast service, the staff speaks Russian. The entrance is from the side of Sherif Khimshiashvili street. From the side of the road. And not the inner part of the yard. As indicated in the other photo.
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October 4, 2024
Very courteous and professional
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August 19, 2023
Nice office. I recommend visiting during the first working hour. After that, the queues begin. The employees are professionals in their field. I recommend it!
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October 26, 2023
We opened an account for one Visit, the decision was issued immediately After filling out the questionnaire together with the manager without additional fees for consideration.
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July 30, 2024
We quickly opened an account, consultants are always ready to help, I was pleased that there is a tg chat with employees where they answer questions
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2
July 3, 2023
The ATM issues only dollars, starting from $ 100, GEL could not be withdrawn! I'm changing the bank! This is the third ATM that, for various reasons, does not allow you to withdraw lari
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February 19, 2024
Very good employees who have issued an invoice to a citizen of the Russian Federation)))Thank you)))
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1
August 3, 2024
A good bank. But the mobile app is flying
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