We flew with our family from Moscow to Dalaman, after reading the reviews, we prepared for the worst, but in fact everything was absolutely fine. There is no online check-in, only at the airport. When registering there and back, they gave three seats for free next to each other, in the middle of the cabin, they did not even offer to pay extra for the choice of seats. Luggage is weighed, hand luggage is simply looked at and asked how many bags. The flight in both directions took off on time, thanks separately to the professionalism of the pilots, takeoff and landing are very soft, almost imperceptible. The staff is polite, they speak English and Turkish, and there were Russian-speaking flight attendants on the way back. During the flight, they offered free water and tea, as well as Turkish cheese sandwiches. The cabin is clean, the seats recline. There were no paid services on board at all. I was satisfied with the flight. An excellent budget airline.
We have just returned from Turkey. Flight HC 8069 Antalya-Ufa. I decided that I would definitely write a review and thank you. A wonderful crew. Takeoff and landing at the highest level! The flight attendants and stewards are friendly. During the flight, cold and hot drinks and a sandwich were offered. You can ask for additional water-they will bring it. At Antalya airport, I asked for a window seat on the plane - they gave it to me without any problems. There was a slight flight delay (30 minutes). All work is organized clearly. No complaints. Thank you very much!
A double impression of the company.
We flew to Turkey (Antalya) and from Turkey by this company
Of the advantages
We were fed both ways
We were given water on request
Pleasant stewards and stewardesses - a particularly pleasant girl was on flight 8313
Of the cons
There is no online registration
Delays without notifications in both directions, as if this is how it should be and as if this is normal! Alas, no, this is not normal
When we arrived from Moscow to Antalya, we did not understand at first , I realized already upon my return
- we were given our luggage for 2 hours! - we didn't understand on arrival why it took so long....
And the cherry on the cake - yesterday we flew from Antalya to Moscow , flight 8313 - and the company 's employees decided to recoup on ours ! They loaded half of the luggage, and half of it was not specially loaded !!!
I have a photo proof that no one was left with the luggage
Dear employees of the company, I know that you will read this - if you want people to stop using your company, it's a matter of time!
Personally, I'm sad, but next time I won't fly with you!
If you have internal problems, strikes, low wages for employees - this should not concern us in any way, sort it out among yourselves!
I really hope that you will punish the rebels who are doing this for the third time in July and purposefully!