Wonderful mini-hotel: comfortable clean rooms, comfortable beds, spacious bathroom, private Parking in a closed area. There is everything you need: hot water, air conditioning, TV, fast wi-fi, wardrobe, refrigerator, hair dryer, three towels for each person, and even shampoo / shower gel / good soft toilet paper. A nice bonus is a shared balcony with a view of Balkhash. Super responsive staff. We are very glad that we stayed here. We definitely recommend it!
The hotel is located on the shore of Lake Balkhash. Comfortable rooms. 1-2-3 local. Each room has air conditioning. Clean bed linen. Mini-refrigerator. There are parking spaces. Good access to the courtyard. Polite maids.
They do not know what the customer orientation of the administrators in this hotel is.... I wanted to book a room for my boyfriend and asked for photos of this room. An administrator named Ainur (she introduced herself that way after I asked her 2 times) sent me a screenshot of their Instagram instead of photos. When I did not find the number I was interested in, I asked the administrator to send at least a screenshot of this number, to which I was told that she would not do this and was at another job. The bottom line is, with such administrators, this hotel will close soon…