Like the usual caffeine chain , I sometimes go there for a hot bumble , it's a top , clean, there are a lot of people who feel sorry for the barista, for some reason one person works there very often, because of this there may be a long queue in the late afternoon
I would like to express my concern about the behavior of one of the employees who entered the floor on 09/26/2024 at 19:20 and took orders from guests in a street jacket, with a cigarette in his hand.
This behavior violates sanitary norms and internal regulations, as well as creates unsafe conditions for work and guest service. I ask you to take appropriate measures to prevent similar incidents in the future.
It's not the first time we've come to this coffee shop, they've never had anything. No, everything ends forever it is impossible to stay indoors in 30 degree heat, the air conditioner does not work, the service is terrible. The workers stand talking on the street during the working day while there is a queue when they wanted to buy pastries, they said that everything is fake on the window forever runs out of ice. They came to buy lemonade 2 hours before the end of the working day. they said that there is no ice anymore. the workers forever do not happy and rude
what kind of boorish staff do you have?
a complete lack of customer orientation! although what kind of customer orientation can we talk about when your baristas do not know about banal politeness? I understand everything, the area is not one of the most prestigious, but again this is not a reason to behave like this with visitors. and even more so when you train interns. do you show them the attitude towards customers? It's a disgusting place
08/27.24 If you see a red-haired girl of 17 years old at the checkout, you can leave the institution if you do not want slop to be spat at you. An employee stands behind the counter and communicates with her girlfriends instead of taking an order. And when she does deign to take it, in the process she will quarrel with her friends and poke at them with fakes, not listening to you.
The service is 10/10, you can't argue.
There are almost always no seasonal novelties, when they say no, you start sorting through all the novelties, then just out of desperation you take an ordinary cappuccino. But to sit in the coffee shop will not work in the winter and in the summer there is very hot, though the air-conditioning when we went temperatures were set +30 😶 When were milkshake and still managed to try was a disappointment - 90% milkshake water, which also add ice and top the cream with the flavors of banana🫠
Terrible service. The girl in the discussion with colleagues swore obscenities at the whole hall was without a badge and uniform. Dessert was thrown at me, and the milkshake was absolutely not sweet and slightly pink. I tried it at other points and it was different there. The empty seats are all occupied by things! It is very dirty both at the barista 's place and in the hall .The chair where I was sitting was all sticky!
I went in for coffee, the employee immediately said that there was a technical break, although she took orders from people standing in line in front of me, there were also no signs about a technical break anywhere. When the employee went on a break, a girl followed her into the office, who was also waiting in line, after which the employee came out with the words "okay, I'll make you coffee quickly", and this girl did not pay for the coffee. Why should someone have to wait for half an hour while they have a technical break, and girlfriends are served out of turn and past the cash register? When, however, the employee accepted and prepared the order, she talked on the phone with her mother. I can't specify the name of the employee, because she was without a badge, as well as without an apron
The coffee shop is located on the ground floor of a nine-storey building at a public transport stop. There are no ancestral establishments in the area nearby, except perhaps a cafe a little further away. The room is very small. I personally didn't like the coffee, and the pastries are too expensive. But, given the lack of choice, the institution is quite visited.
Sometimes the coffee is cold, there is often a technical break, there are tables in the room, but often there are workers sitting there - not baristas, but some kind of inspectors with tablets. Not everything is bad, but it used to be much better here. Well, it is unreasonably expensive
A very pleasant coffee shop, I liked the coffee, as well as the staff is very nice, you can sit at a table, or take coffee with you, in general the class
please keep an eye on the appearance of the employees. loose long hair, rings and bracelets that have not been removed.
It is unlikely that other guests and I will be pleased if they have a hair in their drink, or a fallen ring dips into it.
Plus, the tubes are dirty.
The main advantage is the staff, if I'm not mistaken (Alex, Victoria and Alexey). They will always tell you. It's nice to come back to this coffee shop on their shifts. The only prefix I always visit. Encourage these staff as they deserve it.
I visited this cafe a couple of days ago. To begin with, there was some kind of technical break for 10 minutes, although the visitors were in the hall. The air conditioner was working, but it was stuffy. Coffee just sucks. There were no spoons or forks, I had to eat the cake with a plastic knife, a shake for 6 rubles is ice water tinted with milk, it's terrible. There were no tubes, there was no sugar, you need to ask them to put it on. But the technical break has just ended.
The girl is slow and the queue forms instantly. I left 20 rubles, it would be better to go nearby, at least it's delicious there.
I do not recommend it to anyone
The employee just left to smoke with a friend and we could not place an order for a long time, several visitors came in with us and also waited until the employee talked enough and smoked, the situation is not the first.
In terms of the company's development, it is good. New coffee shops are opening, interesting items appear on the menu, and prices are rising accordingly. But, unfortunately, the quality suffers a lot. Even an elementary espresso with cold milk would like to throw it away without finishing it. There are also enough questions for desserts. Always dry, very oily, stale. Again, for such a price, you want something edible. Disappointment(
The service is disgusting, 06/10/2024, I stood with a child for 8 months and 15 minutes, although there were 2 people in front of me, but the girl persistently took her time, and even shamelessly managed to change the money for a passing woman, but did not have time to make coffee, despite all this, I kept silent, hoping that the person would at least say: " sorry for the wait," but it didn't happen.
Customer focus = 0.
Coffee tastes like water. I took a cappuccino, and as a result I got some kind of unfinished latte. Topping tastes chemical. Based on the precipitation at the bottom of the glass, I can say that the equipment is not in the best condition
I didn't like autumn coffee. perhaps it's not how the barista makes it, but what kind of grains and what kind of roasting. the management needs to think about what kind of coffee is being supplied. I took the Americano, the aftertaste...bitterness in the mouth, sour🙊 there are no questions for the staff. Everyone has the right to make mistakes
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Даша Смиренина
Level 2 Local Expert
October 19, 2024
It's a pity to even put 1 star!, it's just an outrage! I come for a delicious coffee, but the sight of this place makes me feel sick! Of all the points of the prefix where I was, this is the most disgusting!, upon arrival, it immediately catches my eye how dirty everything is ... the first time I ordered coffee, I wanted to take a straw, but they were all in crumbs, I wanted to take something to eat with coffee, And THE WHOLE SHOWCASE IS JUST TERRIBLE, I don't even want to take anything!. Every time I went there, nothing changed! the last thing that turned me away from going to this coffix WAS A COCKROACH ON THE WINDOWSILL. All the other points are better, much better. I PAY SPECIAL ATTENTION TO THE RED-HAIRED GIRL. I almost always got on her shift, apparently it's very hard to clean up at the workplace!
The most beautiful cozy coffee shop. Always a good positive staff. Coffee for any choice. There are sweets too. Cold drinks in the heat. I advise you to visit.
Delicious coffee. There are problems with the staff. Sometimes nice and friendly. And sometimes technical breaks of 3 hours and this is not even an exaggeration. When you come in during such breaks, the workers sit and chat with their friends. And it would be fine, but when you come back after 30 minutes, and they're still not working, but chatting, it's not particularly pleasant.
The opening hours are indicated from 7:30, but they work from 7:50, because the staff is late.
There are never any citrus fruits for fresh.
Bring the oranges!
We go here periodically to drink coffee, hoping that at least this time it will be delicious ... but no, they do it terribly, latte is just milk, there is no taste of coffee, as well as Americano? You have a 3in1 nescafe there, or how the barista changes every week, make the service normal already
Sooooo long service. It is necessary to think over the optimization of processes, as well as to give at least two people to replace them, because when one cooks, punches, and cooks, it is trash.
I didn't feel like coffee while I was waiting, that's serious
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Полина В.
Level 3 Local Expert
June 19, 2024
We saw with the young man that milkshakes appeared, went to order, said that we had to wait 30 minutes, because there was something missing and they would not be able to do it.
We came in 50 minutes, we were told to wait 5-7 minutes more, we come in 10, in response we hear that only one can be done, because there is not enough ice, we agreed to one and ordered another latte M with caramel syrup (which did not turn out) we had to take banana, the young man was paying. After giving out the drink, I noticed that the coffee was counted not M, but L
It was simply impossible to drink coffee, the banana syrup seemed to be spoiled, they just threw out the whole coffee
The milkshake was pure ice water, there was only a little cream on top of the banana flavor and that was it…
Coffee is sweet and delicious, there are many syrups one when buying coffee for free.there are many new products my favorite is Kinder chocolatte with banana and marshmallows and lemonades
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Елизавета Юрковец
Level 2 Local Expert
September 7, 2024
This is not the first time we have visited this coffee shop and there are several comments: 1. The air conditioners do not work (this summer is especially important); 2. There is almost never any change at the cash desk; 3. Insects are constantly flying in desserts in the stork; 4. The boorish attitude of one red-haired barista.
It was not possible to order my favorite rafa due to the lack of cream, I had to order an aperol syringe 0.6. I did it at the conditional 21:10, and was first in line, then the guy took orders from 5 more people, including the order of the girl who ordered just lemonade with blue kurasava 0.3. Actually Celik became bewitched and gave her my aperol syringe, noticed that something was wrong only when he let all the people go and I sat and waited, asked her to sit a little longer. Well, I sat until 21:50 and also got a result asking for lemonade with blue kurasawa without adding aperol.
Not the best coffee even for such a price segment. The dried cupcake also greatly spoiled the impression. But there is also a plus - fast enough service
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Елизавета Мурзеева
Level 2 Local Expert
August 22, 2024
a good coffee shop, pleasant staff and delicious coffee 💕
it's a pity that sometimes you have to wait a long time for a drink when one person works at the coffee shop
I think 4 would be an adequate estimate. A coffee shop with the most "price-quality" approach. You can drink coffee / tea / cocoa / lemonade, or have a snack with desserts or pastries.
Although I don't like sweets, I can recommend desserts in jars - they are always delicious.
Moore :3