A hotel with a good Children's concept.
But be prepared for the fact that you may not be given the number you paid for. It was fundamentally important for us to have a room in the main building with a large bed and an extra one, instead we were accommodated in a villa with two single beds and a daybed. They referred to the fact that there are no rooms available and the hotel is in a stop. This is the first time I have come across the fact that the room category is given cheaper, usually the upgrade goes towards improvement. I ran after them for two days to be relocated. Room cleaning, both with and without tips, is the same for three.
Free Luna Park, beautiful water park.
The hotel has a wonderful large territory, the opportunities to spend time are very diverse - there are football, basketball, mini golf, darts, air rifle shooting, spa, mini zoo. It's just a paradise for children - an aqua park, an amusement park. The beach is well maintained, there are no problems with sun beds. We really enjoyed the food at the restaurant. Everything is in full abundance and variety. The staff is very friendly and efficient. The rooms are cleaned regularly. In Turkey 5 times, and this hotel turned out to be one of the best, we always rested in 5 stars, so we can compare. Modod guys, keep it up. The Russians will not let you down. I really liked the special holidays. The staff here is generally beyond praise. We are leaving on October 3. We are very satisfied.
We rested from 3-17 July 2021, we will not return for the following reasons:
1. Room cleaning is disgusting, I do not expect swans on the bed, but the thrown towel was hung back on the floor as new, the sand under the bed was too lazy to clean, only the trash bucket was changed in the toilet, and behind the rakivina or under it they simply did not touch.
2. The food is very ordinary, there is almost no seafood, only fried fish and that with bones.
3. The beach is not cleaned, glasses, cigarette butts, papers are constantly lying around, and the entrance is bad, not flat, half of the beach is in slabs, do not hit your knee when entering the water.
4. The animation is very weak, it resembles a rural performance.
5. Restaurants (Chinese, Mediterranean,Mexican). The food is from the common canteen, the food is tired.
6. Oh, I forgot, the Turks love it, to move into an old room and look questioningly at you perplexed, who, according to the photo on the website, paid for a completely different room, give 20 bucks at the reception, the stools were merciful and still gave the number corresponding to the order!
7. They smoke! Everywhere and a lot! From the beach to the playground!
8. Mini club for up to 12 children, so you should stand in line and not be worthy, because places are limited due to covid, but in the amphitheater hello 50 children all together! Carousels, Ferris wheel works for free at inconvenient hours, so you can have fun on trampolines for 8 bucks 5 minutes.
9. One thing I liked, though, is a mini zoo, rabbits, horses, birds, goats, ducks, ponies, roosters, peacocks! We went to feed them after dinner.
10. And finally: beware of the tour operator Kilit Global, an incompetent guide, a late individual transfer, a run to the airport with children and nerves are provided! Thank God at home!
We had a vacation in 21 years in 2 hotels. This one is more expensive, but the contrast is not for the better. I'm not picky, and when my husband started saying in crystal paraiso that nomeo is old and sucks, I proved the opposite to him, I liked everything there. And the room was nice, renovated. And here is trash)) I can't turn around, the air conditioner and refrigerator are almost not working, we are on the 4th floor with a stroller with a child - the elevator does not work. Balboy told us to lift kaput, drag the baby and the stroller and things yourself. Or go to the reception to change it. At half past 12 at night, we decided to score. We have a view of the neighboring building, technical))) There are no blackout curtains, the little one has been aching since 6 a.m., did not get enough sleep. This is the first time I've seen a room in Turkey without blackout curtains. We went to the room - there are bulls on the balcony. Someone's extra cot was not taken out. Actually, as soon as we arrived, I realized at the door that it would be "fun" here. No one met us, we dragged the suitcases ourselves)) even at the Castalia 4 star club hotel, we were greeted at night and given some water. And then yesterday I asked the reception, how long we have to wait. Well, after we sent them the voucher, they called Anex and so on. He looks at me with a poker face and says, yes, for a long, long time.
Well, I was already tired, I say, you didn't fucking talk to the guests like that, he immediately changed his shoes, he says - 15 min. I say, I would have done it right away, I asked you normally. The time is 23:10, we have been on respawn for more than an hour, the child is hungry and wants to sleep. It is impossible, perhaps, to answer in a human way, what kind of manner to talk to guests like that. Then my husband ran over him and he fluttered like a butterfly. But I'm a little shocked))) the room costs 20 thousand per day 🤦♀️🤦♀️🤦♀️
the best hotel in Turkey where I have been, I have been on vacation 2 times already. Everything is on 5. clearly, systematically. The only disadvantage is car rental, there are no cars. They took a Mercedes minibus, its box was broken, 1 and 2 gears were barely turned on.
Disgusting Internet, mediocre food. The food in the (free) restaurants from the hotel is simply disgusting. We were in room 4314, something buzzes all night. Every night at 4 a.m., a garbage truck arrives, and because of the crazy audibility, it's like garbage is being taken out right in your room, it's not possible to sleep, plus mosquitoes have eaten everything, and this is in October!!! We were with my wife from 9.10.19 to 17.10.19. The entrance to the water is complicated by boulders, there are free tents on the beach of the hotel, but they come from the neighboring beach, because they do not have wide awnings, the guards of our beach constantly chase those, because they recognize them by towels. In general, those drive, these come again, and so on all day... Never again!!
A wonderful hotel with a huge territory, its own huge, clean beach, lots of pools, bars and restaurants. Clean territory everywhere. The most wonderful staff. They will always help.
A great hotel for a family with a child.
There is always something to do, there is a lot of food, but it is difficult to feed the child, since almost everything is spicy or not for the children's menu.
The sea is warm and good, you need to be careful when setting because the bottom is huge rocks
There are always waves at sea
Room cleaning every day, for two weeks we did not clean 1 time, and for 2 we ourselves refused because the child was asleep.
Of course, they do not clean for 5 stars, this is a fact :)even tea does not solve the problem
And the biggest minus is coxsackie!! All the children of the hotel suffer from it, we did not swim in the pool, did not go to the kids' club, but on the 4th day of arrival we got sick!!!
The consequences are still being treated, it certainly hit the opinion of the hotel hard.
But in general, everything is very good
We just arrived from vacation.The hotel is super for families with children. the staff is 5+,the food is normal, what I didn't like was that the children's pools were not heated,everything else is 5
Hello everyone We were at the end of September 2018, a family, i.e. me, my husband and my son! Everything is great! We lived in a Deluxe VIP room with two floors! The food is excellent, the variety of food is unlimited for both adults and children! Our son is small, that's why he's a child.They also give children a change of food.food in jars! I am very happy! The child was not hungry! And I can say with full confidence that children and adults, mostly children from 0 to 7 years old, are ill with enterovir and rotovir NOT BECAUSE OF THE POOL 100%! These are viral infections that are alive in the SEA! In short, read about it on the Internet, everything is described in detail there! And you don't need to blame the hotels along the coast! My son was no exception, he was sick too. The hotel staff was very supportive, during difficult and sleepless nights! And the food was personally prepared for my son and fruit surprises were brought to the room with postcards about a speedy recovery, little things, but very pleasant! In general, we are satisfied!
A decent hotel. Large territory, lots of entertainment (good water slides, table tennis, archery, darts), varied food.
Among the disadvantages: the distance from the airport is about 80 km - at least 1.5 hours to drive, there is no bar near the sea beach, ice cream is provided free of charge only from 16 to 17-30.
Nice hotel. Lots of different food. Animation for children in the evening, and for adults a little later. The territory is large and well maintained. Own water park😍 for toddlers and middle-aged children and adults 🤪🤪🤪 pools with a depth of 40 cm, 75 cm, 1.30, 1.6 - convenient for everyone 👍👍👍
See original · Русский
5
М
Мария Волкова
Level 6 Local Expert
July 19, 2021
We had a rest in June 2021.
1. The room is disgusting, it looks like a Soviet one. The refrigerator in the room worked poorly, the picture above the bed looked crooked, even in a week no one fixed it, the floors were washed every day, but very badly, everything remained in hair and sand, the door in the shower was cracked, the bed itself was in terrible condition, the child was brought a playpen for sleeping, she was all skinned.
2. The big minus is the INTERNET! It just isn't there, or rather it is, but it catches only at certain points, and since the territory is large, it was wildly inconvenient to go to the reception, for example, to sit on the Internet and work!
3. The buffet is fine, not very diverse and not a little. There are a lot of desserts, but as it turned out, it's all the same, only in different colors.
4. The man at the reception talked to us like friends from the yard, I have an expensive phone, he saw it and he's ready to bet that my husband is cheaper and laughs when the employee took our suitcases to the room, he told us not to forget to tip him (it's our choice to give or not, talk about this is not necessary)
5. For residents, you can go to restaurants on the territory for free 1 time, Chinese, Fish and Mexican, as it turned out, not all 3 restaurants, but only 1 can be selected
5. The only fat plus is the territory, large, a lot of entertainment, archery, attractions, slot machines, mini golf, mini zoo, tennis court.
Bottom line: we won't go there a second time, mixed impressions.
We had a rest in May 2019, the place is great, for families with children, very quiet, there is something to entertain children, the restaurant is also good, we are happy, we are not happy with a little in terms of cleaning, but this is quite a trifle, of course, smoking vacationers also interfered with us, the whole family is non-smokers, so this is a minus
Minuses:
- there are not enough sunbeds on the beach during rush hours
- slippery tiles in the water park
- consider that there is no Internet
There are not many disadvantages, so
I did not lower the rating. Everything else is fine.
We rested from 1.05.2019 to 11.05 an excellent hotel, I did not want to leave. We were with 3 children of 14, 7 and 1 year old, there was entertainment for everyone. The staff is very friendly, there is no rudeness and arrogance, as in other hotels. But there is an obvious advantage over Turkish families, both in terms of accommodation and service. The hotel provided our family with a free car to pick up the child from the hospital. Well done, they helped a lot. We went to 2 restaurants, fish and Chinese, I liked fish more, in Chinese I liked only hot veal and squid chips. A great hotel, it's a pity that we didn't buy in the sea, it was cool, we will definitely come to you again. Thank you for your work!
The hotel is focused on family holidays, there is everything for children here!! There are many playgrounds near all restaurants, a sandbox under a canopy with a water tap on the beach, there is a lunapack with 5 old attractions, a zoo with horses, sheep, rabbits and various birds. The territory is large and very beautiful, there are many places for walking, running trails, football, basketball, volleyball fields... One of the disadvantages is the entrance to the sea, there is no freshly squeezed juice
A large and well-maintained area for walking, relaxing and jogging in the morning)) There are 4 swimming pools , 2 of which are a mini water park, including a children's one. Date palms, flowers, alleys of pink, orange bougainvilleas and (!) fragrant jasmine (intoxicating fragrance). A sandy beach with small pebbles at the entrance to the warm sea and then - large stone slabs under water. Various annimation every day, on Saturdays (it probably coincided) - a big performance with fireworks and fireworks + a surprise from the chef. Three restaurants - Chinese, Mexican cuisine, fish restaurant (very satisfying, exquisite and delicious. However, without oysters, lobsters and other tropical animals).
The reception has a good level of service and friendliness,
There are many places to eat and drink right up to one o'clock in the morning. Food ..., it's just an empire of viands. There is a klandike of sweets and ice cream for children. Ice cream is a separate topic. The quality is like in the USSR-super! Unfortunately, we no longer have such ice cream in the catering. 200m from the hotel along the road there is a 500-meter chain of shops, ATMs. We are interested in red and green ATMs, Language selection + they give out lira, dollars, euros.
Boyshoy beach in 4 rows with normal (not tulips) arched sun shades. We were at different times and always found a place. September is pre-school time. If children from 1 to 6 years of age of different caliber are not afraid, it is a good place to relax. Oh yes, there is a football field, a minigolf, a zoo - lots, baby goats, sheep, rabbits, game)) shooting range for archers, fans of pneumatics. And... freshwater river, you can fish in it (fishing rods for rent) - decent carp (or carp?).
Cons? Well....if you look closely, I would like better room cleaning, there are small joints in the room (but this is a problem for large areas when there are a lot of staff. By the way, we recommend, for the administration, to include senior staff in the cleaning control and room service, as in Vietnamese hotels. It works very well. The "chief" goes and checks the work of the staff, and not later, but during the work of the staff. Awesome Stimulates the staff).
There are shops on site, as well as additional paid entertainment.
The mini bar is free, but the range is poor, only water, cola, fanta. In similar hotels in Turkey, there are also all sorts of chips, nuts, beer. Although,....there are so many food and drinks, including alcoholic ones, that the theme of the mini-bar is not relevant. Alcohol from 10 a.m. in the lobby bar.)).
Visitors are Russians, Poles, Ukrainians, Italians, Germans, British, French, etc.
In general, everything is quite good. We recommend it.
We arrived as young people, there is nothing to do at all. Screaming children, crazy mothers, children were always screaming, crying and laughing in the room, regardless of the time of day. The hotel is good, but if you have a cuckoo for children. This is what spoils the rest. There are more children than adults.
The hotel is magnificent, 09/01/2019, I am currently staying in it with my wife and two children, 4 and 2 years old. It is ideal for a family. If anyone is thinking of coming here or not, then surely YES. Of the minuses, only weak wi-fi, catches almost everywhere, in the lobby in the room at the water park on the beach, etc.... but, then it disappears, then something else; and the beach, it's all sandy, but the entrance is pebbles, I'll say tolerable. And the rest of the cons that others write (I read them before choosing a hotel) are all nonsense, people themselves do not know what to dig into.
We were at the hotel with children aged 5 and 14, from 4.10 to 12.10.2018.This is the first time in this hotel.I really liked the territory of the hotel, large, green, blooming.We were checked in before 14.00 and at the villa, which we were pleasantly surprised by.But the reception said it was a gift), although an ordinary bungalow was originally booked.We settled in, ate and ran to the sea.The sea is warm, clean, the beach is sandy and pebbly, in some places.large stones were found in places when entering the water, but this is not everywhere, but only in places.For example, there were no stones closer to the pier.The beach is clean, but there are a lot of cigarette butts in the sand, but this is already a problem of educating vacationing pigs.They're shitting themselves.There are showers everywhere on the beach, there are changing rooms.Lots of entertainment.The three of us flew by parachute, we really liked it.The prices are a little too high, but you can bargain, fortunately)The food at the hotel is normal, without frills, but you can eat well.Soups,several types,casseroles,vegetables,meat,lamb,beef,turkey,chicken.There were a lot of salads, olives, cheeses, there was always fish, eggs in all kinds, pancakes, potatoes.fries, sweets, pastries, in general, we did not starve.There were crabs..I saw in the reviews that there were other seafood, but we did not see it.Maybe they just didn't have time)))There were bars with drinks on the territory.The pools are clean, we swam a couple of times, but mostly went to the sea.There is a lunapark in the hotel.It's old, but the kids can ride.It was always noisy in the evenings.Lots of kids.We also liked the water park with slides, took a ride several times, got a lot of emotions.There is also a small zoo, children like to watch animals.There is a golf course-we didn't play.Of course, there is enough entertainment for children.In the evening there were entertainment for adults, some kind of ensemble performed, there was a performance with humor, karaoke, we somehow did not go much in the evenings, we did not watch, because we were tired after excursions and just then, if it was still light, we went to the sea..But I was entertained every night.the program, music, dancing,songs, fireworks a couple of times.About cleaning the territory and the room.The area is clean.They are constantly cleaning, washing, cleaning, everywhere there are bins, cleanliness.The room was cleaned and washed every day, towels were changed daily, drinks were cold.replenished every day, water, sprite,fanta, beer..There was a kettle, tea, coffee, sugar in the room.The bathroom has all the accessories, plus a hairdryer.As soon as something ended, the tale was replenished.They didn't pay extra for anything at the check-out.In general, we liked everything.The children were satisfied with the rest and so were we.Thank you TURAN PRINCE..By the way, the massage at the spa was also great.Special thanks to photographer Mikhail for the wonderful photos and a lot of positivity))))
The hotel is great, especially if the room is located in the center of the hotel. Clean pools, courteous staff, room cleaning every day. The restaurant has a large selection of food for every taste. The beach is always clean, animation is carried out in English, Russian, Turkish and German.
See original · Русский
3
Ольга
Level 7 Local Expert
October 5, 2019
Great hotel! We were a company. The territory has everything you need for a comfortable stay. Breakfasts, lunches and dinners are varied, there is always something new. The staff is friendly, they took into account all our wishes for check-in. For a company/family holiday, this hotel is a great place.
Nice, big, green area. There is plenty of entertainment for children: free attractions, pay machines, trampolines, a free water park with a variety of slides. The food is good, there is no variety for children, but no one will remain hungry))) The entrance to the sea is bad, small pebbles mixed with large stones, it is better to take water slippers. The beach is good, with coarse sand. There are plenty of sun beds.
A very decent Hotel, I advise everyone!!! Friendly staff, great infrastructure with swimming pools, water park, zoo and much more!!) good animation for adults and children, there is also an amusement park for children
The hotel is good, but there are disadvantages. There is plenty of entertainment for children, but almost none for adults. The territory is too huge. The price tag is unreasonably high. The beach is sandy, but there are pebbles in the morgue, and in places large stones.
We had a rest with the whole family at this hotel. The kids are thrilled! Lots of entertainment, lots of activities! Delicious food, playgrounds, swimming pools, nice beach!
We advise everyone!
Nice big area, but the hotel is old. The rooms are ugly, the bathroom is gloomy, the beds in our room were 2 separate, although we were with my husband and child. There is a lot of food, but it is monotonous and in the end We were poisoned with the baby😖 The beach is good, excellent sunshades, but the entrance to the water is pebbly and very sharp, it is not convenient with a 1.5 year old child. The railing at the pier stairs has fallen off, and the steps are slippery, also not an option. In general, although everything seems to be for children and there were a lot of them there, I do not advise with children. It will be much more convenient for childless people if they are not confused by the number of kids around and the constant background noise.
The beach is a pebble.
Without shoes, going in and out of the water causes pain and suffering.
Sneakers from stones in stalls for as much as 15 euros are a robbery.
It's all inclusive, and ice cream for 4 euros is sold on site near the pool.
Some rooms are so far away that it takes 7 minutes to get to the place of eating, and 10 minutes to the sea.
An album with photos after a photo shoot of 750 euros - are you kidding me?
Relevant for August 2019.
Beautiful territory, pleasant rooms, funny animators, the beach is also good. You can smoke almost anywhere, and even more so drink. There are a lot of families, so it's better not to go alone. I liked everything very much!
Excellent food
A large area. Nice slides. Clear. A green area. A large children's club. Three large playgrounds. Attractions and many other cool things.
I liked the hotel (4*)ALL the guys(animators, photographers,waiters and all the staff are at the level of👍🏻).The room stock for 5* does not hold up.! The hotel is a family hotel with children.We didn't regret it!I would like more seafood.They don't know how to cook fish (((
The hotel is not 5*!Tredaya 4!Maybe we'll come back someday)
We lived for a week, and we liked everything very much. There are all conditions for children - a zoo, attractions, ice cream. Food for every taste, clean, well-groomed, large territory.