A wonderful hotel!!!Solid 4!The food is varied, the staff is responsive, starting with the person at the reception (Ramadan),will tell you everything, arrange everything,handle everything, always handsome,friendly,sociable.The rooms are clean, comfortable, most with sea views.The hotel is on the 1st line, the beach is across the street.Cleopatra beach, with unusual sand, the sea is divine.All inclusive, used drinks.(tea,coffee,lemonades,water,and/orwhite/red wine, whiskey...cocktails for an additional fee.the fee.We had enough variety.It's impossible to describe everything.Emotions remained at 5+, as they wrote in the book of reviews.By the way, there is a hammam (paid) on the territory that is not bad.In general, delight.My son (12 years old) I really liked it, and so did us, the parents.Shops, cafes, various excursions...everything is within walking distance.In general, it's awesome.Let's come again!!!Thank you very much to everyone!!!
A very big plus is the location. The hotel is urban, i.e. the entire infrastructure is nearby. And at the same time, right across the street is the azure sea with the best sandy beaches of Cleopatra. Sun beds and umbrellas are paid. The rooms are good, if you're lucky. They can also put you in a room on the ground floor, with a view of the courtyard - there are also such rooms. The pool is small, inconveniently located and smells of bleach - no one swims in it. However, the sea is nearby, so it was uncritical for me. The food is sad. Of natural animal food, perhaps only boiled eggs are present at breakfast. And so- vegetables, grass, soy sausage and semi-finished products, and even then not always. Coffee from the coffee machine, very mediocre. As far as it became clear from conversations and reviews, as well as experienced on my own experience, deception entered the system for the hotel upon arrival, i.e. for a day or two, "due to the lack of available rooms", they settle in other hotels nearby, but with worse conditions, and if the guest does not persevere, they can completely Leave it there. Moreover, these tricks are thrown out only with Russians, and when sorting out the situation, they completely "forget" the Russian language. Although at other times they can communicate quite freely on it. The guide Anna from Fun&Sun does not solve these issues in any way, she avoids talking about it. And in general, nothing decides, except for the sale of excursions, Whether to suffer for the sake of a beautiful location is up to you.
I had a rest with my daughter from October 5 to 12, 2024, everything was fine, the pools, however, are very close to the tables of the bar, which is constantly crowded with vacationers sipping cocktails, so it's not very convenient - the child wants to go to the pool, and it's problematic to squeeze back and forth between the tables. Besides, it is no longer possible to go there after 19.00, but I just wanted to, because it gets dark outside at 18.30 and the beach is already empty). Dinner until 20.00, although almost everywhere in other hotels until 21.00, we did not have time for excursions a couple of times, being 10 minutes late in total. After arrival, upon check-in at 20.10, dinner was not even offered, although with a small child on the road all day. The room cleaning was so-so, but it didn't bother us. There is enough food, there is just a lot of fiber))). Overall, I liked it. The room was good both in size and in view from the window. The staff is helpful in the dining room. There is free Wi-Fi, which is important. Cleopatra Beach is across the street, the beach is nice, clean.