Dushanbe, Bukhoro Street, 50Аул.Бухоро 50А, ТЦ "Ситора"
Chocolatier
Directions
Дом печати
157 m
21 reviews
December 2, 2023
We were in the chocolate shop on 02.12 at 13:30, we wanted to have a snack and go on a walk around Dushanbe. I used to be in a chocolate shop and everything was always fine) I didn't like it terribly this time.
The food in general is ok. But I was very unpleasantly surprised by the service 🥵 I ordered pancakes with ham and cheese, waited a long time, as a result, the waiter brought pancakes with cheese and spinach 🤷🏼♀️🤷🏼♀️ there were two of us, so I thought that these were not mine and sat waiting further. It turned out to be mine. I told the waiter that I ordered others with ham and cheese, and these, I think, with spinach. To which the waiter replied that everything was correct, these were pancakes with ham, cheese and spinach. (?) I replied that there was no spinach on the menu, it was a separate item, I ordered with ham and cheese. The waiter said that yes, the menu was not written, but that's right, it's ham, cheese and spinach. The ham is just finely chopped inside. 😳
Honestly, I really didn't want to arrange a showdown over such trifles and sort things out, and I really wanted to believe the waiter.
But of course there was no ham inside, it was pancakes with cheese and spinach. Cheese and spinach were also punched into the receipt. And to my comment that it was still the wrong pancakes, the waiter played the fool and replied something like: "Oh, yeah?".
To be honest, I am shocked by such arrogance and lies. There are no complaints about the pancake, damn like a pancake, ok. But you can't lie so blatantly in the face of a client. It would be more correct to honestly apologize and admit that I confused, forgot or something else. Maybe I would have agreed and the damn thing wouldn't have to be changed. Well, everything happens, that's right here. But when they try to make a fool of you, it's terribly unpleasant and not right.
Terrible service, don't set foot here anymore!
P.S unfortunately I do not know the name of the waiter, a young skinny guy.
See original · Русский
2
September 17, 2023
Чисто, прохладно в помещении, вкусный лимонад - на этом плюсы заканчиваются.
Бэйби картофель это просто нарезанная картошка. Кашу варили 40 минут. Говядина была ужасная - жесткая и сухая.
1
April 18, 2023
Молодцы! Вкусно готовят!
Отличный сервис и обслуживание!
Официантка, Лейла умница!
1