I dreamed of making almost urban conditions in the country. I called the Chistovod and made an order. The installation team was sent quite quickly. Everything was almost wonderful, only one moment confused, the container was not installed on the stove, as indicated in the instructions, and not on the DSP. It's just for adding some of my gravel. Which no one warned about (Bought for construction). And although I warned that we have both groundwater and flood waters and in short we are in a swamp, Brigadier Berdnikovich Maxim reassured me that he was not the first septic tank to install and that everything would be fine. And everything was fine until winter came and, as was said, we pumped the water out of the tank. The winter of 23 began not with snowstorms, but with rains. And so we got a surprise. Our balloon popped out of the ground . I immediately called the contractor. I sent him a photo. He did not deny it, he said that his joint needed to be fixed. I was prematurely glad to see such an honest man. However, it is already June 2024, and no one is even going to fix it. They even stopped answering the phone. I wanted to solve everything in a good way.
Continuation.
They finally fixed everything for me. But it's not that simple. I was contacted only after I got tired of waiting for any response and wrote a complaint to the contractor. In my claim, I outlined the essence and offered to compromise. For my part, I pay for the materials that will be required, and the work is accordingly at the expense of the contractor.Because I paid for this job earlier. After receiving my claim, Maxim Berdnikovich contacted me. He said that since I was ready to pay for the materials, he was ready to come and redo everything. We agreed on 07/17.24. And here at my doorstep again the equipment with the brigade. I don't know who organized all this. They came and dug out the pit, but no one brought any slabs, cement, or pipes to replace them. Then we sat and waited for everything to be delivered. I paid for it honestly. It's just not clear why they charged me 90 rubles for delivery, although it's 24 km to Maryina Gorka there and back. Even a taxi takes half the price. In total, roughly 260.00 rubles. The work went on more cheerfully. They put a stove in the pit. A septic tank was installed, a broken pipe was replaced. The septic tank was secured with slings (Textile slings with a block). They filled it up again with my own gravel mixed with cement. The work was completed by 18.00. And they billed me 650 rubles. for the work of a mini excavator. That's where I strongly disagreed. As a result, I was forced to pay 200 rubles for the slings. And again, no estimates, not a single check. My opinion about everything has only changed for the worse. I didn't hire anyone myself. All employees were provided by a cleaner. Therefore, it is necessary to select people more efficiently.
Derzhinsky district
Installation of a septic tank ECO shar5. We were very satisfied with the quality of service, we did everything turnkey, quickly, accurately, unfortunately it was raining and they had to work. But that didn't scare them. The tractor did everything perfectly too! Surprisingly, which is rare now, both employees knew how everything worked and could equally explain and show the process and then check and answer all questions. The pump is a Makita, it works and everything is fine. The documents are also all in order. There is a guarantee for everything. Such specialists are rarely found during construction. Thank you very much, good luck to you!!!!
UPD They say if everything ended badly, it means that it's not over yet. When our tank finally burst and I, not expecting anything, wrote to the cleaner to just throw off everything that had accumulated, suddenly Sergey, the administrator began to look for ways to help us. As a result, we agreed on both the cost of the work and the cost of the septic tank itself. The guys who came and fixed the joints of the last brigade coped with a 5 plus. Quickly, clearly, neatly, everything was cleaned up, everything was very neatly buried. Now I can safely say Thank you and try not to get involved with those "experts" who "kill" your reputation anymore.
Money thrown away and a lot of money. In 2019, a septic tank was installed, everything was done through a Clean duct, after a couple of weeks the pump flew, arrived - changed according to the grant, after a month or two the pump broke down again, changed again, due to the fact that there was a guarantee. After the winter of 2023, which was not cold, as usual, but snowy, the ground near the septic tank collapsed. And all the water got inside. How, you ask? It's just that the case itself broke, how could it break? yes, who knows, so in chistovod they shrugged their hands, how could this happen. We asked them to solve this problem, their solution is to pay them the same amount again and put a new septic tank next to it. We asked them to give a discount, installments, etc., this is an important joint. They promised to call a month ago, and they're still going to. I advise you to think 1000 times before contacting this company.
The quality and thoughtfulness of the products are at an excellent level, the approach and consultation are also at the level, the choice is huge, the products are thought out to the smallest detail. Price=Quality
We installed a septic tank "Chistovod-3 ball" at the cottage and were very satisfied. The work was done efficiently and quickly. Thank you for the comfort of your stay.
The septic tank itself is durable and good, but the Gardana pumps that are put in them are not super. The pump went out of service after 2 months, the service center said that it was not a warranty case and should not be used in a septic tank, and that this issue should be resolved with the manufacturer of the septic tank. Attempts to contact and resolve this issue with the Cleaner led to ignoring the situation and delaying time, and it is problematic to live without a septic tank, so I just bought another pump and changed it myself
The company manufactures wastewater treatment plants and equipment for various purposes. You can always get product advice. Polite staff, professional approach, high quality products.
And yet the Internet is a strong thing)))!
Manager Sergey, too, is an excellent employee, you need to take care of such people! I helped when it was necessary to fix the design feature of the septic tank!
With them, you can solve any problem with the installation of sewerage on the site. Everything you need is always available: septic tanks, wells and much more
We came to consult, advised. They invited me to pay. We accepted the payment with a discount. After a while, we arrived, organized an excavator and installed everything as agreed. I think that everyone has remained with their interests)
The office is normal, I periodically buy grease traps for the sink for restaurants, there are no complaints about the quality and price, communication is also normal, everyone in the office is friendly, they process applications promptly.
We ordered a septic tank, it has been working for 2 years, there don't seem to be any problems. Sometimes we stop by to buy liquid bacteria. It is a pity that they are not in Minsk and there is no delivery in Belarus. In general, the guys did well!
If you want to uselessly bury $ 3,000 in your yard, then you are here. And along the way, destroy 5-6 acres of land, burying a fertile layer underground and leaving a desert on the surface.
I bought a cellar Cleaner 1.5x1.5. A gorgeous thing, white inside. We have swampy places near the Vileisk reservoir, the soil is oversaturated with moisture, and the cellar is dry. The installers certainly puffed a little when they were mounting. Thanks to the Cleaner!
The aero station was installed last year. We contacted the Chistovod company on the advice of friends. I liked the ease of operation and reliability of the design. Now the problem with the sewage system on our site has been solved.