Minsk, Ubarevicha Street, 95Акомната 307, этаж 3
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Awtazavodskaja
4.8 km
Čyžoŭka-2
105 m
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4 reviews
December 3
This is a disaster. Before that, there was an adequate manager, we cooperated normally (catering point, cooperation is not a one-time one).Now it's just a boor! I have not even heard such communication from saleswomen in rural stores! The first time I tolerated it, I needed a replacement urgently, after hearing that this man owed nothing to anyone and that it was normal to ignore the client for several days. I couldn't stand the second time I talked to this manager. I've never written a complaint, but it's just a disaster. This miracle will kill your business and disperse the regulars, since there are enough organizations. Or it is the owner himself who communicates, because even the executive committee and other state services do not allow the SNBE to conduct a dialogue in this way.
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June 15, 2021
I have never met such an attitude towards clients as from a person receiving calls. I called the Sun and ordered a vacuum cleaner on Mon, everything is OK, only first I had to look at the entrance, whether everything would be in order, whether the driver would be able to taxi. The person who picked up the phone said in the morning the driver will come by in a passenger car and look at everything. OK, I think he'll stop by and take a look and do everything in the evening. The driver arrives, says there are no problems, everything is OK, I ask what time he will arrive, he says tomorrow. I say it's agreed for today, the driver says I can't schedule everything today. Well, sometimes, I say let's do it tomorrow, but then in the evening. That's settled. Tuesday comes, almost 20 hours already and no one. I call the driver and ask when he will arrive, and he tells me that I did not plan it. That is, how, I ask, did we agree yesterday? He says you called the boss, I'm a hired man. Of course, I understand everything, but I ordered a car for Mon and assumed that the time was up to me, and the driver would just come just in case because he was nearby. Then I made an agreement with the driver, who, when leaving, said that he would dial into the office. Okay, everything happens and they have an idiotic system. For some reason, I have to agree 3 times and tell them what I need. After all that I have found out, I call the main one to ask how it turns out that I have agreed, but no one will come, and I am generally a non-confrontational person and immediately after I start talking, he tells me that we will not work with you. Of course, it really hurt me, I ordered a service, I was stood up, and then they also make a fool of me. I ask why you won't, he says your requirements are high, and all I wanted was for the bottom to be chosen normally in the well and the driver said he would do everything right, which I told him, and he told me we don't work in the evening. And how does this all mean? In a word, they messed up and instead of thinking about how to solve the issue, they immediately send it, and immediately and even without talking.
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November 20, 2020
I am very glad to meet with real professionals in their field. Thanks to the well-coordinated work of the team, the wells were cleaned of silt deposits quickly and efficiently. I was surprised by the speed of the suction pump and the clarity of actions. We have completed the work on "5+"! They helped a lot!
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