does business dirty. shits competitors. does not respect consumers. It's not worth getting involved. the attitude towards you will be like garbage, even behind a friendly mask.
I really regret that I turned to this sharashkin's office of Pure Alcoholics or Dry Cleaners.bel. The attitude towards the customer is boorish. I've never encountered anything like this before. The carpet was taken away with a delay of 30 minutes, no one called. Sometimes it's not critical. 6 days have passed since the acceptance of the carpet by the "miracle firm", I was informed that the carpet was washed and ready. We agreed with the master on the delivery time of the carpet after 16.00. The waiting time has dragged on. No one called at 8 p.m. I called myself, asked to deliver the carpet before 22.00. Time 22.00 the courier called to clarify if I was ready to accept the carpet after 23.00 (not the most convenient time). I refused. We agreed to call the next day and discuss the delivery time. No one called the next day. I typed it myself)). I wanted to take my carpet and forget about them forever. But, I was in for a surprise). The master said that the carpet needs to be washed again because it has a smell. He offered to wait another 4 days. How is that even possible? No apologies and no desire to smooth things over. Boorish and rude attitude in response. The master himself offered to reset the video of washing my carpet. But I immediately abandoned this idea, referring to the fact that I do not have to))) And all this is in a rough form. She refused the services and demanded to return the carpet because the trust was gone. According to tradition, the carpet was delivered an hour late. Sand, hair, and wool were pouring out of him. There was a pungent smell of rot and mold. I had to pay 45 rubles for the stench of the whole apartment and the sand. She refused to accept this outrage. You will have to contact an already verified service. They work for a fool. *** clean water. We will take measures, such companies simply should not exist. People, don't waste your time and nerves!! The photo was taken after the carpet was unwound and twisted for inspection. Sand and dirt, and that's just the bottom of the carpet)) The pile is flattened, it used to be fluffy!
They gave me to clean the carpet, they brought it in 3 days, it was the same dirty, only the smell was of powder, they were very disappointed, I have never encountered such a hack
I ordered the cleaning of the studio (kitchen) after the renovation. First of all, what I liked is that the phone manager (Julia) picks up, instantly reacts to questions and wishes. I really liked the idea that Julia suggested: to shoot a video of what the room looks like and send it via Viber. We simplified the work, set a reasonable price, came to clean in 2 days! That's fast and efficient. They cleaned well, the girls are attentive. Good and fast! Thank you, good luck and more grateful customers!
We applied for dry cleaning of a small carpet. I do not recommend and will never recommend this "dry cleaning" to anyone! They took the carpet, they said they would clean it for 7 days. We were surprised that it was so small and so long, but okay. They called exactly a week later, saying that the carpet was ready. We drove through half the city, and as a result, our dirty wrapped carpet was taken out to us, in dog hair, exactly in the same form as we handed it over. Moreover, even the tape was wrapped exactly as we did when handing over the carpet. That is, it hasn't even been deployed in a week! The girl manager made a stone-surprised face, like he was being cleaned, she wanted to make fools of me and my mom. I insisted on calling the cleaning staff, some men came out and also began to prove that the carpet was being cleaned. They decided to vacuum it additionally in front of us when I started taking out tufts of our pet's fur in front of everyone! When he unwrapped it, he said, "Listen, let's wash it anyway.".. There are just no words. They will try to make complete fools of you! I wanted to ask them to call their management, but I restrained myself. The carpet was taken away today, three days later. The manager tried to give us the wrong carpet. It was similar in color to ours, but much smaller. Then I didn't even read our last name on the carpet... I was furious with such a service! I'm 9 months pregnant and I've already been there twice with my mom, because it's already hard on my own and this attitude! As a result, it seems to have been washed, and the wool was cleaned from a larger one, but a fairly superficial dry cleaning, not all the carpet was washed, there are dark spots, especially visible in daylight in the living room. I ask the management to pay attention to my review and figure it out! Don't set foot in this dry cleaner anymore, and I'll tell everyone what kind of service there is! I am very disappointed!!!
Sharashkin's office. I made an appointment for an assessment in a few days, and cleaning the next day. A man arrived, he was late. He did not immediately say the price. He explained that he would dial us in half an hour and tell us the price. There is no answer, I called and reminded you. Nothing has changed. Now I'll have to clean it myself, because I won't find another company in a short time.
Excellent service. A great result. Very affordable prices. I will definitely contact you again. The child left stains on the carpet- I thought I wouldn't bring it out. But the guys did it. They sent me a detailed report. And everything is on time. Thank you.
You definitely need to turn to Pure Alcoholics.
In January, I ordered the dry cleaning of three carpets, they came and took them away, clean carpets were brought in the promised time, we have two children, there were not only two carpets in paint, but also plasticine from the nursery and the hall, I liked everything, now only for them.Thank you.