Excellent location of Chegem, mountain elevation, 7 minutes from the sea. Accessible location of public transport. The food is delicious, the waiters serve. The room stock is not very modern, but the main thing is the sea, nature, mountain air. The staff is very friendly, convenient wifi. A girl is sitting at the entrance to the dining room, offering excursions. If you skip lunch or dinner, they always give you a dry ration, which is very convenient. The rooms are cleaned daily, which is very pleasing. We highly recommend you to rest, you will not regret it!!!!
Good afternoon, dear applicants for housing on the Black Sea coast, or to be more precise, in the city of Gagra. By chance, the choice fell on housing in the Chegem boarding house. We leave an honest review, a Soviet-era boarding house, everything is preserved in it as it is. It didn't bother us young guys in any way. On the contrary, it's great!The rooms are clean, no frills. A wonderful woman, Alla, works at the boarding house, very pleasant and good-natured, cleaned our room every day. Wi-Fi works whenever it wants, but for whom it does not matter, you can not count. The room has its own balcony with sea view. There were no problems with the water in the room, it was always hot and cold. Our trip to Gagra was supposed to last until the 12th, but due to illness, we had to leave earlier. By informing the staff, the director of this boarding house. They asked for a refund for the days that they did not live. We received an answer: OK, leave, we will go to a meeting and give you the money. Then they explained that they couldn't give it back today, because the banks were closed, and we had to leave early in the morning. As a result, they agreed that they would transfer it to the card the next day, left a phone number (for transfer), and the amount for 4 days. But a couple of days have passed, and the money has not been returned. Most likely, they did not intend to from the very beginning, but they will simply put the difference in their pocket. We were disappointed in the honesty of the staff of this Boarding House.
In July 2024, our group was vacationing at the Chegem Hotel. I read the previous reviews, I fundamentally disagree. In the USSR, there has never been such a bigoted attitude towards guests. I don't know for what sins, I got room 322. The air conditioner, my age, or maybe even older, hummed like a decent tractor. The linen was not changed. I had to remind you about cleaning the room. There was no water in the toilet for hours, just at the time when the rotovirus was "caught". The faucet in the sink was constantly flowing (not dripping, but fully flowing). When I asked him to repair it, the manager said that there is a lot of water in the rivers in Abkhazia, and if the sound annoys me, then earplugs help. I didn't see any plumbing or earplugs until the end of the race. One iron and one electric kettle, which is located in the dining room) on all floors of the hotel. An employee of the hotel Angela accused of stealing a cup from the dining room (honestly, she asked the kitchen staff for the time of arrival. It is unrealistic to bring boiling water from the dining room in the hall to the room on the third floor). I won't repeat myself about Wi-Fi. Describe the room too, the photos will tell you everything. Not a single kind word about the balcony.
On the territory near the track (which no one sweeps) a pit, mountains of garbage, there is not a single good bench. In my opinion, the swing needs instructions on how to use it.
I want to thank Asmat. Friendly, always smiling, ready to help everyone. Also, thanks to the staff of the dining room, and special thanks to the waitress girls for their positive attitude, for their hard work. The food is unusual for the stomachs of Russian tourists. Perhaps you should put less local spices.