The review will be long, but I hope the management will read and take action, let's start with the pros: I would personally give 5 stars to the guard. The guys are professionals, they explained everything where to go, why, etc . 5 stars to customs. They made out quickly, entered the situation, although it was already the end of the day. And now about the main thing - the first floor… I don't even know how not to swear. I brought the trailer to the customs clearance, I had to leave on a tractor, as he voiced it, I got a phrase in the forehead, these again, write again... am I crazy? Yes, indeed. With 3 windows and 2 drivers working, I was told to wait until we register in front of you, although 3 windows work and register one driver. I will not write what they squeezed out of themselves by the phrase instead of saying where the customs is, etc., as if I borrowed money from them and did not want to give it back, it was at 19:40. While at customs, the staff and the shift supervisor worked quickly and accurately, signed an application for departure - I go down again to the lair of evil (it's necessary to mark the pass, the time is 20:45), and there everyone is already at a low start in the aisle, I slip the application out the window and hear - what is it? I explain what it is and that it is necessary to put a stamp on departure, and in response to me: According to the application and leave, the customs has released you, as you want, and leave.... Well, I think it's the usual procedure, it's okay, and what was the surprise of me and the guard when I drove up to the exit, but he can't let me out without a seal!!!!! Please disperse this first floor, there is no use from them, they do not know their job, they climb into someone else's work, and they are too lazy to even put a seal, although they knew that they would not be released without it. The documents are carried by security, customs is working with the documents, and a couple of more loyal and friendly people will be enough to issue a notification and put a seal on departure

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Андрей Я.

Level 5 Local Expert

Good customs. It's a great place. If only the toilet would be updated for drivers and showers would be made, and then it would be top class.

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Павел Мучинский

Level 12 Local Expert

Good customs, everything is culturally and competently The work is done correctly and everyone is doing their own thing They monitor security, not just like everyone else They call and tell you what to do and where to go They work quickly

See original · Русский