The kitchen is not bad. I liked the hookah too. But please learn how to bring food to three guests at the same time, and not to each one individually with an interval of 5 minutes.

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Никита Ш.

Level 4 Local Expert

This is the first time I've had such a negative experience and the first time I've left a negative review. 1. The quality of the food: in the shurp, instead of meat, there was a piece of either skin or veins, I still did not understand. In the Caesar salad, the chicken pieces were frozen, the recipe of the salad as a whole was broken, there were no tomatoes, and so on. First, I ordered borscht and dumplings, they were not available. 2. The institution, apparently, avoids paying taxes: the manager said that cards are not accepted for payment. It turned out not at the entrance to the institution, but after I said that I would go to the hotel (a couple of minutes walk) to charge my phone (the institution does not offer charging). I had to go to an ATM to withdraw money. 3. When I returned a couple of minutes later, without my knowledge, my order and things were moved by the staff to another table, sitting down with another guest, since according to the manager there was a full boarding in the restaurant. Indeed, there were tremors in the region that day, the residents of Bishkek decided to spend the night outside the house, but I came earlier when the institution was empty, I was absent for only a couple of minutes, as I went to the ATM again through no fault of my own. You could have waited a couple of minutes and agreed on a table change with me. 4. Neither the default change nor the receipt was given to me. I had to knock it out. As other visitors write, the waiters are slow, they do not approach the tables, the tables are dirty, there are no napkins, there is no soap in the toilet. In general, there is a whole complex of shortcomings that may not cause dissatisfaction individually, but collectively produce an extremely negative impression. The locals did not recommend going to this place, but at 12 o'clock at night there were few open restaurants. Maybe you will have a different experience if the owners of the establishment somehow take care of their restaurant. By the way, they were also with their families at the restaurant that evening, the restaurant manager said so, but they did not pay much attention to the functioning of their restaurant.

See original · Русский

Чайхана Омар Хайям

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43 reviews