The cashiers are not competent: I sent my stepson to buy a box with a payment for a stepson for 14 rubles, they persuaded me to just take a box and then pay a little extra for the shipment, as a result, the shipment is 5 rubles and the shipment is 13 rubles with kopecks. They set up an electronic queue, but IT doesn't work, bedlam again and the queue is up to the threshold.
Unfortunately, the board does not have the opportunity to automate the department normally. As for other offices in the country, employees work to the best of their abilities, but alas, scandals and queues cannot be avoided. As it is, everything is fine