On the plus side:
The staff was polite, the room was clean, odorless, all necessary utensils, stable Wi-Fi, there is water.
By cons:
The heating, ventilation and air conditioning (HVAC) system is not working. That is, it works only in one direction and hits with a cold stream of air. I was in September, I wanted to get warm, turned on the toggle switch to "heat" 30 ° C, but the air was still cold. In general, this is the main disadvantage. Another small thing, but there are no disposable slippers, and the tiled floor is very cold.
Good old Chagall.
Cozy, comfortable. The entire infrastructure is within walking distance. Near the Ural river. Beach. Cafes and restaurants. Security around the clock. On-site parking.
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Сергей Сурин
Level 10 Local Expert
November 24, 2024
You can survive the night, but no more. The room is divided into 2 sections. There is no way to watch TV where there is a bed. It's not very convenient. Drinking water is not included in the room rate, you need to buy it separately. In the summer, it's just tin. Several times, the pressure of the hot water was overpowered and boiling water was running in the shower, without the ability to adjust the water temperature. The food in the restaurant is 4 out of 5. The staff is hospitable.
The rooms are good, but the breakfast is terrible and the concept is strange - this is not a hotel, but an apartment - each room has a kitchen, the disadvantage is that the rooms are very cold
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Татьяна Арзуманьянц
Level 6 Local Expert
December 8, 2023
A 3-star hotel, but it costs like all 5 😜 while saving on everything! Water is brought to the room for 250 tenge per liter of eggplant ... shampoo, shower gel is missing, a hair dryer and an iron must be begged ... breakfasts are also three plus. In general, I did not like it!