There is an electronic queue, places where you can sit waiting. Managers help and quickly arrange the necessary services. There is a clean, free toilet.
The bank itself is not bad, but in this branch you have to wait a very long time to resolve your issue, the cash desks are serviced for a very long time, with all this, the staff is very good-natured and tries to do something
An electronic queue is good, but sometimes you look ahead of 1 person, maybe half an hour will pass) employees sometimes either do not know the right answer, or they intentionally do it for the sake of buns, and so a good bank
There are a lot of people, it's stuffy, you can't get to the consultation, there is a strange issuance of coupons through a QR code at the checkout, and the consultant herself presses in MY phone to issue a queue.
I didn't like it, we need to open another branch in the south or at least additional cash desks so that there is less queue