I did an X-ray of the tooth on 27.09. By about 12 o'clock in the afternoon, the receptionist met at the entrance and said that she would now call the girl responsible for the X-ray. Next, the girl who does the X-ray came up, I paid for the procedure, went into the office, was told to sit down, the girl who did the X-ray was very rude, rude! When she put the plate to the tooth, she began to press hard, it was very painful, I had not yet managed to utter a sound, as she told me: WHAT ARE YOU YELLING LIKE A CUT? HOLD THE RECORD, DON'T YOU KNOW WHERE YOUR FINGERS ARE, ALREADY!
I'm just shocked by this attitude! Of course, I didn't say anything in response, but I remembered the situation and immediately thought why it was better to go to the management to deal with it. I ask the management of this organization to sort out the claim.I ask you to take measures against the employee and conduct an explanatory conversation about the norms of communication with patients. I WILL BE WAITING FOR FEEDBACK FROM THE HEAD!