I booked a car using the FastKey service (in the description it was said that I should immediately go to the parking lot, bypassing the office, there will be a car key and a contract in the box, my identification will only take place through the phone, etc.).
I came to the Centauro parking lot, there are only car washers. They told me to go to the office. I came to the office, spent more than 50 minutes there, although my documents were ready. During the registration, the employee explained that I still need to pay a deposit for gasoline of 54.5 euros, which will then be refunded if I return the car with a full tank. I refueled the car before delivery, received a letter from Centauro with gratitude and assurances that 54.5 euros were returned, and if I do not receive them within 7 days, then I need to contact the bank. Today, more than 2.5 months have passed, neither the bank nor Centauro can explain where my 54.5 euros are…
I still didn't understand the meaning of the FastKey service (with full insurance), if you still need to go to the office, you need to register something again for more than 50 minutes…