I sent the parcel on October 11 from this SDEc point. The maximum delivery time is 12 days. But it has already been 23 days, there is no parcel! The operators said that the parcel was lost at this point! They kept her for more than 10 days! And then they sent it somewhere! There is still no parcel!
Great location of the Logistics Department, right on the Arbat, there are always a lot of customers, judging by the queues, we also go there, parcels are delivered on time, as well as every day they have a parcel fence.
Terrible separation. My parcel arrived there on November 10th. Today is already December 1st, and the parcel still "cannot be found". I left requests by phone, mail, chat, and the staff are still "looking for". The photo shows how they will check the warehouse today (November 23rd, and today December 1st). The package was most likely stolen by employees, otherwise it would have been given to me long ago
Bayan's employee is the best I've ever met at SDEC. She has been working here for several months and a few months ago I was pleasantly surprised by Bayan's care and responsibility. Such employees should be noticed to enhance and provide better service at more pick-up points. Thanks!
Polite staff, help with packing. They work smoothly and quickly. I sent two packages on different days and both times there were no problems. Thank you very much.