Despite the fact that SDEK appeared, parcels arrive for quite a long time, in my case, due to the holidays, the goods were forgotten, however, there were no such events in Russia and delivery was carried out on time, and the delivery time stated here did not correspond to reality. But in any case, thank you for having another way to receive goods.
For the work of the administrator, you can put 4. Although they are not particularly friendly, but they are working their jobs, well done. Three stars only for the delivery itself. The package of documents has not been able to reach exactly from Baikonur to Samara for 10 days now. And for some reason, this package goes through Tyumen...
Fix the work schedule! Write that you have lunch! Write a phone number that works and is not forever unavailable.
Only in Baikonur, shops and organizations like yours can have lunch at lunch! Think about customers who want to pick up or send a package at lunch.