A pleasant place, a polite employee, I use it regularly. Prices could have been made lower.
It is a pity that there is no coffee machine and ashtray for visitors.
Never use a check.
I sent urgent documents 2 MONTHS ago, we had to get there in a maximum of 3 weeks. During this time, I talked with 40 employees of the Moscow branch. It is impossible to get an honest answer from them. All I know is that the documents didn't even go through customs. The Serbian sdek is obviously either ignoring or lying.
By the way, they keep promising people that they will deliver the documents in 2 weeks. We wrote to them recently. Read the reviews in Google Maps. There are many similar stories out there.