The company does not fulfill its obligations on delivery dates. Paid express delivery, almost double the rate, is performed as a regular delivery. There is no refund for non-quality and non-compliance with the terms of the contract of the services provided yet. Someone is to blame for the delivery, but not them.
I DO NOT RECOMMEND EXPRESS DELIVERY, IT IS SIMPLY NOT AVAILABLE IN THIS TRANSPORT COMPANY.
Deception.
Parking is nearby, there are places. Polite and fast staff!!!
See original · Русский
М
Мария Мария
Level 4 Local Expert
September 2, 2023
Good afternoon! I would like to thank and express my gratitude to the manager of the client department Kunaeva Dinara for her professionalism and clarity. For the attentive, friendly and human attitude. Thank you, now only to you! 🌺🌺🌺
Before that, I sent a parcel from the department to Gogol. Everything is very good there. Today I decided to send it closer from the department. Apparently, the person who works there is very tired, or they pay him very little for such hard work, since he also weighs and drags the boxes himself, nevertheless, the person allows himself to impatiently raise his voice with strangers who pay for services, and not just come to drink tea. A person doesn't quite understand what it means to work with people in my opinion. I didn't give any reason to raise my voice. Asking yourself the usual question of how long a package can take. Maybe a person wants to get back to phone conversations as soon as possible, but once a question was asked, it was asked for a reason, I appreciate my time. Raise the employee 's salary , maybe? It is unlikely that he allows himself so much from a good life in communicating with strangers.