Сәт Voyage
1 review
April 13
We bought tickets for tickets.kz
One of the participants changed their plans and we wanted to make a refund.(long story)
I went to the railway ticket office, which is located before reaching the station. She showed Caspi's ID and ticket on the phone. The cashier looked at it and said that she would make a refund only with the original certificate, that suddenly these tickets were stolen. And after that, she also said that she would deduct 200 tenge from each ticket.
Your employee wanted to make fun of you or didn't want to work, she didn't understand, but she left an unpleasant aftertaste.
I wanted to hand over my own tickets and showed my ID card too...
As a result, I reached the railway station building, where in a few minutes a polite employee made a refund based on the same electronic document.
See original · Русский
