A good hotel for relaxing in the Lagoon. There is a river tram to the beach, and it is also a 10-minute walk away. There is a Tops store within a 3-minute walk. A good restaurant in the hotel itself, delicious breakfasts. Minus - there are no massage parlors nearby and there is no massage in the hotel, I had to walk 10 minutes to the exit of the lagoon. The rooms themselves are nice, there is a kitchen and clean dishes. Among the disadvantages in the room are air conditioners that react to movement, that is, at night if you sleep and do not move, it turns off. There is a fan on the ceiling, but it has one speed, very high. Otherwise, I liked everything :)
A great hotel room with a kitchen, living room and bedroom.All cooking utensils,microwave,toaster,kettle,large refrigerator.Cleaning every other day.High-quality bed linen and towels,4 large pillows,lights turn on on the loggia, a table with armchairs, air conditioning in each room.A river boat takes you to your own beach from the hotel.The breakfasts are excellent.Thai and European cuisine, for every taste and a huge selection.The Thais working at the hotel are just angels!🥰🫶They always greet you with a smile .They will answer and help you with all your questions.Cassia is a calm, luxurious hotel, there are no queues and pandemonium.I recommend it!This is Paradise!🫶
It's a good hotel, but there are nuances.
1. Location - on foot with children (and adults are questionable) you will not reach a busy area with a choice of cafes, etc.
2. Sun beds - there are not enough of them and the moment with their occupation in the morning by our fellow citizens with towels takes place.
3. Breakfasts are normal, but you need to look for a free table, if something is over, no one from the staff will hurry, you must definitely ask more than once.
4. The beach is great, and the fact that the sunbeds on the beach are in the shade, I think it's a plus that it's very comfortable with children.
5. The pool is clean and comfortable for everyone.
6. Rooms are normal, there are nuances, for example, with a deposit it is in baht and why tourists need 4000 baht on the day of departure, especially if departure is in the morning or at night.
I liked the hotel, it stands on the shore of the lake, the beach is close, literally 5-10 minutes. The hotel itself has several swimming pools, there is entertainment for children, and the buffet is quite varied. The room has everything for a long stay (the kitchen has everything you need), cleaning every other day, the staff is very polite and friendly: there were some problems with the room, we were provided with another equivalent the next day. The Laguna area, where the hotel is located, is very calm, there are a lot of greenery, there are places for walking. Overall, I am happy with my vacation.
The hotel is nice, fairly new, the rooms are fresh, snow-white bed linen. The breakfasts are not bad, for 4.
The lagoon area is excellent, where the hotel is actually located.
There is no private beach. But there is a ferry every 15 minutes from the hotel pier.
Of the disadvantages , there is not a large area near the pools and it is not green enough .
In general, I put 4 stars!
A very good four. we were in November 24. I was pleased with the instant check-in, without waiting for hours. A mega-positive reception, a Russian-speaking guy worked in the evenings, he will explain everything, tell you. There is a bus service along the lagoon, free of charge. You go to the reception, they call. There is also a tuk-tuk at the hotel, which takes you to Boat Avenue for 50 baht. A river tram runs through the lagoon - it takes you away, brings you to the beach. The hotel has its own beach, with sun loungers and umbrellas.The rooms are cleaned every two days, linen is changed every four days. A small minus for breakfast, there is a queue for coffee machines all the time, and the second point is very few vegetables, but you definitely won't stay hungry.
We've been in a fairy tale! A modern hotel with kind-hearted staff, smiling from morning to evening. Nature, birdsong, beach... It's a wonderful place, the water is +28, the air is +30, the sea reptiles are fresh and delicious. We have to go again.
A cool hotel with one of the best Bang Tao beaches with light sand. The beach is not crowded, calm, clean, well maintained. Clean water, gentle entrance to the sea. The staff at the reception are all polite, they will always help, tell you, especially the Russian-speaking Pavel, which is very convenient for a Russian tourist! Breakfast at the hotel is standard for Thailand. The rooms in the hotel are spacious, clean, cleaning, bed linen and towels are changed every 2 days, water is also supplied to the room every 2 days. So, the rest was a success!!!
Nice hotel, clean and comfortable rooms. There is everything you need, TV,kitchen,dishes, microwave, etc. Nearby there is a shop, open 24/7. There is a restaurant, you can arrange room service. A gorgeous beach in the center of Bank Tao. We rested in four, took one room, two-tiered, there was no room when checking in, the problem was solved quickly, we got two rooms, with small gardens and access to the pool.
It's love at first sight. Very good location: the best area, near a good grocery store.
To the beach or 7 minutes on foot or by ferry 2 minutes.
The hotel is memorable, with attention to detail. I recommend it for families with children.
An excellent hotel with large spacious rooms, especially the two-storey rooms on the upper floors are good. A ferry takes you to the sea across the lake every half hour. A shuttle bus (minibus) takes you to Patong several times a day.
The hotel is located on the shore of a large pond, along which free ferries run to the sea. The breakfasts are average, but the price is moderate for Bang Tao and both the sea and Boat Avenue are close.
Excellent hotel, located on the first coastline. There are Russian-speaking staff. The breakfasts are delicious and varied. The suite with a kitchen is equipped with everything you need.
For a stay in the Lagoon, an excellent value proposition. The rooms were spacious and comfortable - we had two bedrooms, two bathrooms and a living room combined with a kitchen. Cleaning was carried out every 2-3 days.
There is a good shopping and recreation area near the hotel - restaurants, shops, pharmacies.
A 10-15-minute walk from Boat Avenue, where there is generally the largest range of establishments.
It is fortunate that there are many trees on the beach and you can comfortably relax there all day. A rather charming water tram that takes you from the hotel to the beach. He walks regularly, he didn't have to wait much, the trip time was several minutes. At this time, it is pleasant to admire the lake and its beautiful views.
In the reviews, some of the guests criticize the hotel. In my opinion, this is not entirely fair. If you choose to stay in the Lagoon consciously, then you need to clearly understand that this is an expensive coast. If you need a 5* service, then this is any of the surrounding hotels - but they will all cost 2-3-5 times more. Cassia gives you the opportunity to relax in the Lagoon (which means beaches without crowds, cleaner streets, stunningly picturesque views, high-quality restaurants and shops instead of eateries) at reasonable prices for accommodation.
Taking into account these advantages, I did not place high expectations on the hotel and was satisfied.
Laguna Phuket Complex is a luxury place for sophisticated guests.
Cassia Phuket, which consists of this cool complex, is a comfortable, delicious, hospitable wonderful hotel!
Two-storey penthouses, infinity pool, relaxation areas, service, delicious healthy food, a beautiful private beach, the purest beautiful sea and gorgeous weather - well, what else can you wish for rest and relaxation?!.
I recommend it!
Хороший отель на Банг Тао, просторные номера, кораблик до пляжа ходит регулярно, но можно и прогуляться пешком, раньше была очень приятная цена, сейчас зачастую завышена.
We rested here with the whole family. Overall, the experience is wonderful, except that a taxi from the hotel to the shopping center costs almost 600 baht per person. I had to download a local application like our Yandex go, and call it myself, because the price is lower there
Excellent hotel, very friendly staff (special thanks to Sarisa), comfortable rooms, kitchen in the rooms (induction cooker, microwave, large refrigerator, kettle, toaster, dishes plus pots and pans. The pool and the territory are above all praise. The rooms are in excellent condition. Air conditioners, plumbing - everything is working properly and of very good quality. A large selection of dishes for breakfast. Sometimes there is live music in the evenings. The sea is close. A very pleasant impression
Great hotel. Clean and comfortable. The service is at a high level. The breakfasts are delicious. Great for a quiet family vacation. Entertainment and noise are minimal.
A great hotel with a beautiful beach and clear sea. There are delicious and inexpensive restaurants and cafes near the hotel. In addition, there is a good supermarket and currency exchange nearby. Free shuttle busses to the shops. A great walk across the lake to the beach!!!
A modern hotel. Check-in is strictly on time, you will not be able to check in earlier. Cleaning is a little lame, but generally normal. The breakfasts are monotonous, but in general you will not stay hungry. We were in low season. Therefore, there was an unpleasant factor - the closure of the pool for repairs, which the hotel did not warn about.
A super hotel. The location, the rooms, the breakfasts are all great.
There is a 24-hour supermarket near the hotel. Boat Avenue is a 10-minute walk away. There are a lot of cafes, massage parlors, exchangers. They also took a moped there. Nice big grocery store in the same place) TOPS.
The hotel is clean, each room has a kitchen area (very convenient)
The staff is attentive.
I recommend.
Nice hotel, new, clean, comfortable, in a beautiful, quiet area of Laguna. In the rooms, among the standard things, there are drinking water, beach slippers, towels and a bag, an umbrella. Free sun beds on the sea.
The rooms are two-room, with a balcony and a kitchen, which allows you to make coffee, tea, wash fruits, we took buckwheat and when we got tired of Thai food, we cooked porridge with sausages, made a salad.
Organized transport to Potong for 100 baht, to the nearest center 50 baht.
The beach is very high quality and beautiful. We have been to other areas, so far this is the best beach. There is a beautiful lake in the area of the hotel, where a free tram runs!
Pros: there are no obvious ones. There are half-hearted ones.
1. Located in Bang Tao district. But there is also a place for an amateur. The price tag everywhere except for beach cafes and chain grocery stores can be safely multiplied by 2, sometimes by 3.
2. The beach is not bad. There is a mini cafe nearby. But compared to others, Bang Tao has nothing outstanding. The downside is that you either have to stomp 15 minutes on foot along the path to it or wait for a ferry that runs regularly during the day (except for a break from 12 00 to 13 00), but sometimes with breaks of 25 minutes. This is a long waiting time for a short time of inactive sun.
Minuses:
1. Overpopulation in the season. At breakfast for 12 days, we occupied a normal table 2 times only. The rest of the time there are no places and huddled in recreation areas not adapted for eating. It doesn't matter how early you arrive. Maybe only by the very opening there is a chance. The same can be said about the sun beds on the beach. There are no more vacancies after 9:30 a.m. And so on until lunch. In the evening after 15 00 there is always.
2. Dirty and smelly beach toilet.
3. Very average nutrition. I have been to Thailand 11 times before and almost always except for 1 time (angsana) I was cheaper in hotels. There is practically no difference in breakfasts. The only thing worse is in the guest houses. But they are worth "3 kopecks".
4. Inconvenient room design. They don't seem to be small, but they are bulky and not cozy. And what is important. Take it only with a view of the lake. If the windows are sideways, then 5 a.m. delivery of food and other household items with noise and loud speech of the staff. If outside, then the noise all night from transport, check-in and conversations of the barrier guards. For some reason, there are always 2 people on 1 barrier))
5. Theft. Yes yes. This is the first time I've run into you in all these years. And if only new branded glasses were stolen from me at the pool, then I personally heard complaints at the reception about stolen wallets.
We stayed from September 12 to September 23 , 2023 .
The location is excellent, 20-30 minutes from the airport, a little more than a kilometer from the center. Not crowds of people, fuss, signals of motors.
The beach is excellent, clean, bordered by a pine forest, conveniently located in the shade on a hot day. There is a ferry to the beach, in principle it runs often, but it bothered me somehow, because sometimes you have to wait, and from 12.00 - 13.00 an hour break, and less often starts walking during the rain. The rooms, as they say now, are "tired", some kind of stained furniture, the doors in the second toilet room are incorrectly made (number 423). There is everything you need, stove, kettle, refrigerator, microwave, toaster, hair dryer, safe, kitchen utensils, etc.
Room cleaning every other day, bed linen change every 4 days. There were 4 of us (2 adults and 2 children) at first they brought 6 bottles of water, coffee, tea, milk powder, after a week they began to bring only 4 bottles of water, without coffee, why is not known. They asked twice to bring a bath for washing the child, but they did not provide it (they promised).
The reception does not speak Russian.
The breakfasts were the same for all 11 nights. The choice is not big, but you will not stay hungry. It is difficult to feed children, the meat is spicy or Thai seasonings, only rice is from the side dish. At the entrance to breakfast, you say the room in which you live, if you are not replaced as you came or no one comes in from other entrances.
Dinner at the restaurant is expensive and the portions are not large, as in other restaurants. Again, a meager children's menu.
A good hotel, it deserves its four
There are Russian-speaking staff, albeit in small numbers
They strictly adhere to the rules and go to a meeting, if they do not violate them
, the breakfast is quite varied
Transfers are very convenient
The deposit can be spent on hotel services, but it must be paid in baht
We stayed at this hotel as a family! As if it were good, but we must not forget that this is an Apartment hotel! In a word , a passageway ! The breakfasts were consistently the same three times ! You can also come for lunch in the area of 300 baht! The beach is nice, but you don't feel very comfortable between two luxury hotels! The staff is friendly!
The location of this hotel is super. It is located in the prestigious Laguna area, quiet from the hustle and bustle, but at the same time a 10-minute walk from many shops, pharmacies, restaurants and other things. Near the hotel (a minute walk) there is also an exchanger, a pharmacy and a store with restaurants, but it seems a little more expensive.
You can get to the beach from the hotel by a small ferry that runs constantly on the lagoon (free of charge). You can walk, but we haven't tried yet. The beach of this hotel is magnificent, it is cleaned, it is clean and the sea is amazing. Sun beds and umbrellas are free, they are in the shade to hide from the scorching sun. There is a shower and toilet on the beach. Breakfast at the hotel is 4 with a minus, since mostly the food is Asian. But we definitely weren't hungry. Scrambled eggs, scrambled eggs, bacon, fruits, vegetables, coffee - this is quite enough. Rooms: of course, it is better to take a view of the lagoon - the view is amazing, but you need to take into account that in the rooms located above the restaurant, music will sound loudly from 8 am to 10 pm. Rooms are cleaned every other day. In general, I recommend the hotel, but I put 4, since it smelled very damp in our room for 2 days upon arrival, as we believe this smell came from the air conditioner.
The beach is good, one of the best we've been to. The one I liked the most is the wild one :) The hotel is pretty clean, the cleaning is on time all the time, the staff is responsive and very polite. There were no conflict situations during the entire vacation. Moreover, the room that we ordered was included in the group that was dismantled, and we were accommodated in a larger and more comfortable room without additional charges.
The only drawback, make sure that there is no food on the table, in the trash, etc. Since this is Thai and there are big and mustachioed crawling, you can hardly find such in the Russian Federation :)
Oh, yes, you will be taken to the sea (to the beach of Cassia) by the boat that is in the attached photos. It went to me, how do you like it?
An incredible location that is impossible to come up with when your balcony offers a view of the lagoon with water lilies, the sea, the mountains, and even a boat floating on the water. Well-equipped kitchen, clean, swimming pool with interesting passages, breakfast with everything that can usually be found at home + several authentic dishes, lots of fruits. The rooms are spacious. The staff is inconspicuous. All issues were resolved.
Everything is fine, if you don't find fault, we liked it, we had a great rest. We took a room with a kitchen, cooked our own lunches and dinners sometimes. For groceries, you just need to go to the nearest market, a store that is nearby, sells ready-made food and snacks. The beach is normal, but if you walk, then there are more comfortable ones nearby, but I think accommodation there is more expensive... the main thing is the sea, and it's gorgeous. There are fruits for breakfast, just a variety, in other hotels only watermelons). The service is like everywhere else for three, it is cleaned every two days and regardless of the tip size is not ideal. We rented a car at the hotel for many times more expensive... there is a private rental nearby, it is cheaper there. And most importantly, do not swim in pools, they are cleaned poorly, there is a slippery coating on the walls. My daughter came down with ear inflammation two days later. Nearby there are pharmacies and a mini clothing market, there is everything you need. Four is the optimal rating, there are better hotels), but you need to visit here too. As usual, we are looking for new experiences in other places, we are unlikely to return here.
Of the advantages: quick check-in , well-groomed territory, several pools with different depths, an assortment of breakfasts for every taste, there are fruits. The staff is polite and smiling.
Among the disadvantages: the desire for better cleaning.
Compact and well-equipped room. Two doubles were taken for a family of 4 people. Mini kitchen, refrigerator, microwave. We had a cockroach, but there is a cockroach spray in the room. Garbage is cleaned every day, the breakfasts are average, the products run out quickly. There were always not enough glasses for drinks. The ferry across the lake to the beach is romantic, but over time it strains and you want to get to the hotel as soon as possible. In one of the rooms it was noisy, the air conditioning system was constantly buzzing, if there was no second room in which it was quiet, we would have thought that noise was the norm. I was glad that the hotel has its own sunbed area on the beach, but there are almost no free ones after 9-10 am. Everything you need for a holiday can be bought at a grocery store, not far from the hotel. The pool bar is so-so. A Russian-speaking employee at the reception is convenient. In general, it is very suitable for a family holiday.
A good hotel, but only 1 Russian-speaking manager at the hotel, who works from 13:00 and not every day, I do not advise taking full board at the hotel, and the breakfasts are poor, any drinks are paid, even coffee, breakfast is before 10:00 there is coffee, but at full board, please pay, very much a bad map of the hotel, TVs in the rooms with advertisements and nothing more, there are sun beds on the beach from the hotel, but as always people throw towels and leave, the sun beds are almost always occupied, it is also very noisy from the dining room if your room is in this wing, be sure to find out about paid services, we checked out and we were charged 1300 baht, after after a long trial, they found their mistake and our debt amounted to 150 baht, something like that, but in general the hotel is normal.
Comfortable rooms, especially the two-level ones on the top floor. A good solution is fans in the ceiling, it refreshes, but does not freeze like an air conditioner.
This January we flew to Thailand, Phuket. The tour operator offered this hotel, and we liked it for the price-the quality offered.
Let's move on to the pros:
1. Very friendly and helpful staff. Perhaps this is a trait common to all Thais, but here we felt at home. The reception will always help and will go to a meeting for any questions. Everyone smiles and is friendly. If something is broken, it doesn't matter, a person will come quickly and fix everything.
2. Location. The hotel is located on Bang Tao Beach in the premium Laguna area. Everything here is designed for tourists, the landscape is very beautiful. In the evenings, it was always nice to walk around the cafe and go to the market.
3. Rooms. We got a wonderful 3-room room for a family of 4 people. The renovation is clearly slightly worn out, but there is everything you need: kitchen, good restrooms, clean towels, air conditioning, balcony.
But there is also a small disadvantage. The beach and the sea. The water is clean, no doubt, if the hurricane has not passed. But the beach itself is located under the trees, so all the sand is strewn with sticks, cones. There are few sun loungers on the beach relative to the guests: although January is a "crowded" month for visitors, I would like to make sure that everyone has enough space on the beach.
The hotel firmly deserves 4 stars! I did not describe everything point by point, but there are many more advantages than disadvantages. Great vacation!
A great place to relax with children! We arrive for the second year in a row and are satisfied with everything from the room to the location of the hotel itself. The Laguna area itself is very clean and does not look like a typical Phuket, there are no crowds on the beach and no specific smells on the street. But the prices are higher due to this)
I liked the hotel, the rooms are gorgeous, the view is impressive! Ferries to the sea run according to the schedule. The cleanliness is perfect in the rooms and buildings. Breakfast for every taste! I recommend it!
We had a rest in the apartment, everything is fine!feedback from the owners of the apartment is fast and requests that arise were resolved immediately!walking distance to the sea, market, shopping center! There is also a branch of a good hospital and a beauty center nearby!
For a family holiday with children, that's the thing. A quiet place, a nice beach, there is a place to walk along the beach. The breakfasts are excellent. The standard rooms are a bit shabby, but this is not a problem. I definitely recommend the hotel for a vacation.
The hotel is good. The sea is close, you can walk or take a boat ride, it takes no more than 5 minutes. There is a swimming pool. The territory is well maintained. Thai-style food, for an amateur. I would not say that I am satisfied with the food, modestly. The rooms are clean, there are air conditioners and ceiling fans. There were malfunctions in my room, but this is not so critical. The towels were spotless. There is a grocery store and a pharmacy nearby. If you walk for about 15 minutes, you can walk to a place where fruits are sold. Good luck to everyone!
The hotel is positioned as 4 stars, and in fact the service is 3. You come to the beach in the morning, all the sun beds are occupied, the room is cleaned every day, the rooms are small, you need to paint for beach towels in the morning and evening, there is solid pork for breakfast. But a nice beach!
My favorite hotel! We rested there for the third time. Everything is very good and decent. It's not cheap, but everyone who goes there knows about it. The service is decent, the breakfasts are excellent, if you like Thai cuisine, there are also European options. There are many other establishments in the vicinity for lunch and dinner. I will come back more than once!!!
We had a rest from June 17 to July 6, 2023,a family of 4 people,lived in room 423 (2-room),excellent apartment- comfortable bed,the room has everything you need to stay..There were no problems when checking in, we arrived early in the morning, but we were checked in after 30 minutes, the breakfasts are excellent (a large selection of exotic fruits-we ate for a year ahead), the hotel staff is very friendly, I especially want to mention the Russian-speaking manager Dasha -she very quickly solved all our questions easily and conscientiously (with an amazing smile)😀.The hotel's beach is comfortable-sun loungers with umbrellas, shower and toilet.The air on the beach is a mixture of coniferous forest and sea breeze.Thank you, we will definitely be back‼️
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5
Nastya
Level 14 Local Expert
April 29, 2024
A good hotel for your money. But especially its location and Bang Tao district. They take us to the beach across the river, fast enough, but we walked, it was a very picturesque way and fast enough. There is a 24/7 store nearby. Restaurants and cafes. This is the Laguna network. We ate on the beach on the right, the Thais cook very well. The beach is nice. We rented a motorcycle, we rode great every evening. If you go on a tour through the Biblio globe. The guide at the Vladimir hotel explains everything very well. We took a tour of all the islands in 1 day. The organization is super! But make sure that it is Sawanu who is the executor of the tour, and not Dolce Vita.
We rested from February 19 to February 25, 2023,a family of 4 people,lived in a 2-room loft room,all elevators on the 6th floor,excellent apartments, comfortable bed,the room has everything you need to stay,you can cook,iron,relax.There were no problems when checking in,we arrived late, we were allowed to change money in the morning and pay a deposit, the breakfasts are excellent,the beach is awesome,with free sun beds,there is a smoking area on the beach,shower,toilet,the hotel staff is very friendly,thank you,we will come again