It's a terrible place, the only good thing is a decent hotel nearby and delicious food in this hotel
Terrible service, we came with friends to celebrate a birthday with a big company, the mood was spoiled, we exchanged chips and went to Shangri-la (I advise everyone, compared to this place heaven and earth)
The staff is rude, there is no service, on the phone they promised to compensate for a decent part of the expense with chips, in the end they said that this was not our problem, they were also rude
When leaving the reception, I asked who I could complain to, they told no one, if you want to bring a complaint book... this is how much you should disrespect your guests
This is the first casino where I won money and I didn't like the word at all.
I don 't understand why they write that the staff is arrogant and so on . 🤦♂️
Everyone is very friendly and courteous.
Honestly, I didn't want to go to the OPERA precisely because of the low rating on Yandex. Upon arrival and arrival at the casino, I was pleasantly surprised :) the slot machines are playing, the staff responds quickly and politely to all requests, they dress you at the entrance and open the doors. In general, I was satisfied.
Stay in one of the best hotels in Minsk . Very beautiful! Pathetic . The staff is friendly and will do everything to win you over to the game. Tea and good alcohol can be served at the table . A wonderful restaurant, of course the prices are amazing , but the cuisine is super !! I played Texas poker , I behaved with dignity , there was a moment when I won decently . But I tickled my nerves, had a nice time . I will have the opportunity to come back . Tip : if you want to win at the casino , buy yourself a casino 😁