They bought drinks in a bottle, they can't give a cup, saying that all cups on the register are issued only for hot drinks. The staff is terrible, and if this is really such a rule, then shame on the manager, it's a pity for a cup for his own visitors
For some reason, there is no water in the espresso :) it's not funny, the staff is friendly, they try in every possible way to brighten up such disadvantages, but.....
They transfer money to sumy at some kind of their own space tariffs, they do not accept a card for payment in different currencies (like it does not work, and everyone has it) and everything comes out at a crazy cost in x2 from famous cafes at the same airport.