Hi! Nice hotel, beautiful territory and excellent breakfasts. We were there in August with family. Time is considered off-season. Out of 6 days, it rained once for half an hour and it was warm and pleasant. Yalouyewan beach is clean and the water is sooooo warm, we swam for 3 hours every day. We went to the thermal springs, many pools with different fillings, such as coconut milk, roses, fish and a children's area. I would live there. The impressions from the holiday at the Cactus hotel are the most positive. We will come back here again
We visited in January 2020 , my daughter knows Chinese, so we traveled everywhere ourselves - it's much cheaper, I liked the hotel and the territory too, the sea is great (although we also have norms in Vladivostok ), I liked the musical fountain in Dadonghai and Phoenix Island
Even when the beecher was working, he reminded me. Mud, dark, lots of people. Well, the location is far from the sea, and shops, cafes and other establishments
Vacation on a Chinese island in December 2019. We paid for the "Standard" without a balcony overlooking the mountains. I really got a more comfortable one on the ground floor 1102, at the end of the left wing, with access to the garden to the lake. When entering the room, the smell of dampness hits the nose. Then you get used to it. All furniture and plumbing are new. Fresh renovation. The safe is free (not used). The linen is snow-white, two towels per person.+ for feet, bathrobe. There are bath slippers in the closet, but they are used (not used), there are beach bags. There are many accessories in the bathroom. After use, the cleaners put in new ones. Towels are changed every day. There is a kettle and tea set in the room. Two 0.5l bottles of water are brought to the room daily. In the hotel store, such water costs 100 rubles.
attention: The TV shows only Chinese TV, so take a USB stick with you. Our films were recorded in AVI format. Set up the TV using the side buttons only. You can't set up a TV on a USB stick from the remote control. The TV menu is also in Chinese.
WI-FI is available only in the room. No VPNs worked for us from the hotel's Internet network. They only work in roaming mode.
Territory: It's a miracle!!! There are all kinds of plants in the garden. Even the mangroves. The botanical garden is under the windows. There are twenty species of palm trees, including coconut trees. Two huge pools, one of which is for children. There is so much water in it that even lying down you will not be able to drown. The depth of the adult pool is 1.2 meters and two lifeguards are loaded. The pool bar is chargeable. There is no animation and in the evening the hotel goes to sleep. There is silence and tranquility all around. Young people are not here.
Meals: We had a Breakfast+Dinner concept. The food deserves a rating of 4. There is enough food and decent quality. For breakfast, there is always yogurt from the vending machine, boiled eggs, scrambled eggs, pancakes, boiled and fried dumplings, noodles, porridge, sausages, etc. Fruits of 2-3 types. Tea and coffee are DISGUSTING!!!! For breakfast, instead of tea, they took cola or watermelon. A richer dinner. Always Peking duck is very tasty, chicken or beef with mushrooms, lots of side dishes, greens, fruits, and very tasty ice cream (unlimited) coffee, pistachio, ice cream and strawberry. And of course tea and coffee are DISGUSTING!!!! There are many dishes prepared for the Chinese that we are even afraid to approach. However, a European tourist will always find food to taste and in sufficient quantity. Those who have "FB+" meals for lunch and dinner can take dry wine or beer at the bar. Beer is bottled from a plastic 1.5l bottle, which is not ice. By the way, draft beer in Yalong starts from 200 rubles. per glass 0.4 liters.
Beach: You can take a beach cart in 4 minutes or walk from the main pool along the path along the pond in 10 minutes. Since this year, the beach of our hotel is on the right side, near the diving center. The shizlong on the left side became paid for 1000 rubles apiece. In December, the weather was gorgeous, there were almost no waves, the water was warm. The sun is very active from 12 to 15, be careful. Towels can be taken from the room, shizlong wooden and tied to steel umbrellas. In addition, every 15 minutes. Warnings of tourists about behavior on the beach are being sent over the loudspeaker and loudly enough in Chinese, English and Russian. Therefore, it will not be possible to sleep on the beach. The entrance to the sea is smooth, the depth is behind the buoys, where rescuers are not allowed and constantly whistle their whistles. The Chinese themselves hardly swim, go dressed and take pictures. Our bay is one of the most beautiful places on the island, so every day they bring crowds of tourists on an excursion.
Surroundings: Yalung village is small, everything is very expensive, especially in the Balabala zone. If you want to change money normally, buy beer and other alcohol in the village there is a store "At Zhenya's". A bottle of 0.5 beer - 40 rubles, bamboo vodka 0.5 liters. 150 rubles., Chinese cognac 90 rubles., currency exchange - for $ 100 gave 692 yuan. For comparison, the hotel guide gives 670, at the reception 650. The Bank of China gives 720, but this procedure will take 30-40min. because you will have to fill out forms and wait for the registration of a resident. And the nearest bank is located in Dodonghai. By the way, you can get there by bus 15 and 25. The fare is 7 yuan. It is necessary to pay for the calculation because they do not give change. In Dodonghai, at the Pineapple shopping center, we bought French and Australian wine for 28 yuan per bottle. Everything else can be bought from us in Yalong. However, it is a little cheaper to eat in a cafe or restaurant in Dodonghai than in the vicinity of our bay.
And now about the Anex Tour. The flight is planned so that you arrive at the hotel after midnight, i.e. you will lose the entire daylight and paid meals. And the departure from the hotel will be the same - after midnight. But only on this day you will have to vacate the room before 12 o'clock, which we did not do. As a result, the $100 deposit was not returned to us. There were quite a few people like us. This scheme involves a Kazakh hotel guide posing as a Korean and posing as Kim. *** of the highest standard. And transfer guides from Anex Tour are generally a "song". Upon arrival in Hainan, a Chinese man met us and said on the bus: "My name is Vanya, my Russian is bad, who needs to change days for me." That's it!!!!! Two Tajiks came to pick up from the hotel, who do not speak Russian at all. Azur-Air planes are tubby, six toilets for 350 people and 10 hours in the air. Meals are DISPOSABLE instead of three meals a day. The stewards handed out plastic cups and warned that they had no more dishes. If you want to drink, come to us with your glass. There is a huge queue for the toilet.
Sanya Airport: It's SHHHHH!!!! Upon arrival, it is necessary to take fingerprints on the device in the lobby, which is constantly buggy due to dirt on the scanner glass. There are only eight devices, but there are 350 of us. Then to the border control, and after that customs, which seizes all products, especially fruits. But the flight from Sanya to Moscow turned out to be a real test. Russian tourists are sent from the island at night like cattle. At the same time, five flights from Saratov, Ufa, Kazan, Domodedovo, Vnukovo become in one queue. And this begins. Departures with an interval of 10 minutes. Half-asleep, half-drunk and half-drunk tourists, in a crowd of one and a half thousand, are terrible in anger. The low capacity of Sanya wooden airport will make any Russian person a rebel. As a result, we all fly out late, but happy.
The hotel territory is small, there is not much to sit where there is 1 bar and that is paid, the food is terrible, some seafood and very spicy mocorones although they promised Russian cuisine ((( The beach is not very close half the way you can be taken by mini-car, but keep in mind that there are bats at night. The hotel is not far from the city in the evening you can go there because there is nothing to do at the hotel. There is only one pool, although it is large, but there are carpets at the bottom for no clear reason, they apparently are not washed and a plaque remains on them, which is very disgusting in appearance and feels.
The hotel has a large, beautiful territory, a huge swimming pool where you can swim in the evening.There is a transport service from the hotel to the sea.The sea is clean, there are no people, which cannot be said about dudanhai (you have 1m square meters of free space there)
A very large beautiful area, with various tropical plants. There is a place to walk or sit in solitude. Hammocks are also hung between palm trees. A large swimming pool, though not deep 1.2. There is a separate area for children with slides. The hotel itself is old, it has not been renovated for a long time. The room has everything you need from ear sticks to an iron with ironing board. They are cleaned daily. The hotel is located away from the center. The food is not very good. The hotel is located in Yalong Bay, the prices here are much higher than in Dadonghai Bay by 2-3 times. The bus stops running from Dadonghai Bay at 6, after which the taxi will take about 70 yuan to the hotel. Staying at this hotel you will enjoy wonderful nature and a free beach. But you will have to overpay for this by buying goods in local stores or for a taxi.
there are a LOT of spitting Chinese in the hotel, it feels like I came not to the sea but to Beijing.
there is only a schedule, which is not convenient, sit down where they will give you a room, which is not convenient.
The location of the hotel is excellent. Away from the noisy streets and the city. A golf cart goes to the beach quite often. It takes 5-7 minutes to drive. The beach is urban, there are not always sun beds, but it is much more convenient to lie on the sand than on them.
The food is so-so, you can take it without it.
It is quite budget-friendly to get to shops and places where you can eat in 15 minutes, or by taxi for 10 yuan.
The room is normal, you can live. The Internet is so-so, that's for sure.
In general, I liked it and the price tag is not high. The main contingent is Russians 70% and Chinese 30%
Either families or elderly couples. There are few young people.
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Anonymous review
January 4, 2020
We rested from 24.12.2019 to 12/31/2019, we really liked the hotel, we got a room on the 1st floor with a terrace. The room is spacious enough, the refrigerator, the safe is free, the terrace is surrounded by a high hedge, there was a table and two chairs, sitting on the terrace you could admire nature. The room is cleaned daily. We took a ticket only for breakfast, we are not picky about food, so we did not go hungry, there was always something to choose from. The hotel grounds are very large and beautiful and clean. There were electric cars to the beach, but we walked, as it was not far to go and the road passed by a lake with various flowering trees and mountain views. The beach is spacious, there are not many people and the sea is clean. We were lucky with the weather, the temperature was 26-28 degrees, the sea was warm, there was no strong heat, but it was impossible to tan for a long time, since the sun is very active. The staff is friendly and try to help in everything, although only the guides speak Russian, the staff uses an interpreter on the phone, Wi-Fi catches in the room and at the reception.
A good hotel, the territory is clean, well-groomed, a lot of greenery, flowers, even inside one of the buildings, it's just impressive.
The room has a large bed on which you really relax. Of the jambs, only the bathroom, the stone of the countertop is cracked and the cabinet door is layered with moisture. Otherwise, the room is of a very decent standard. A simpler one would suit me.
But with food, everything is sad, for breakfast rice with vegetables and boiled eggs, everything else is difficult to call delicious, rather unusual. In the bay where the hotel is located, prices in restaurants are quite high. To have lunch for at least 1000 rubles and not to say that it is always delicious, it is a straight expensive lottery.
I liked Yalonbay Bay very much, the beach is much quieter than in the bays closer to Sanya, there are fewer people. The line before the beach is a park, lots of trees and bushes, and almost all are in bloom.
Yes, the hotel is not on the first line, but they deliver to the beach, 3 stars is like a very good 4 in Russia. There are not a huge number of restaurants, spas, but all this can be found in the city or neighboring hotels. Worth the money
A good inexpensive hotel. The former good five, now slightly battered. The territory is very beautiful. The breakfasts are Chinese, alternate every other day, but everything is delicious and satisfying. There are no decent restaurants or normal food courts near the hotel. We had lunch and dinner at the McDuck. It would be better to take dinner at the hotel...
We visited this hotel in December 2018. The family had a rest of 2 adults, 2 children. Room on the ground floor, garden view. I really liked it. At the exit from the room to the street there was a table with improvised stools made of stone, on the right there was a pond with fish, and if you go to the left there was a playground. The whole area is surrounded by greenery and flowers, in the shade of which there are swings and hammocks for relaxing.
The pool is large for adults and large with slides and swings right in the water for children. Rescuers are on duty everywhere. The water is clean, the pools are cleaned with a vacuum cleaner every morning. There were always enough deck chairs.
We took full board (breakfast + lunch + dinner), buffet. You can survive with rice and noodles, fried eggs and boiled corn in the morning. Always fresh fruits, watermelon, melon. In the evening, ice cream and cake. Every other day they were fed Peking duck. The rest of the dishes are specific, prepared for the Chinese (they differ in sharpness and ingredients little known to Russian people, such as lotus roots, tofu, etc.).
They got to the beach from the hotel by electric cars (they drive around the clock from 8 to 19 pm). The beaches are clean, the sand is white, it does not burn your feet, the sea is clean and cool. We always found free sun beds. Yalonbay Bay is the most comfortable, there are no parasites. Rest does not overshadow anything. There aren't many people. I really liked it.
Next to the hotel, if you walk for 15 minutes, there are restaurants, shopping malls and an amusement park for children. Everything is expensive in China, prices are about 2 times higher than in Russia.
Excursions are also expensive, but very interesting. Be sure to take the children to monkey Island or to meet the dinosaurs. I also liked the Atlanisa aquarium (the savages themselves took a taxi in one direction for 110 yuan and the same amount in the opposite direction, a ticket for an adult is 198 yuan, for children (up to 122cm tall) - 150 yuan. A large aquarium with fish and sharks, stingrays and many other aquariums with different fish, jellyfish, lobsters, crabs, moray eels and, of course, belugas.
They advise us to go on an excursion to the "romantic park", but we could not, we spent the remaining money on souvenirs and health (Chinese medicine is amazing!).
In general, the stay at this hotel is calm and family-friendly. It's quiet, it's quiet at night, there are no rowdies or loitering drunks. When we arrived at the hotel, there were more Chinese than Russians. On December 31, there was a sharp influx of Russian tourists. I really enjoyed my stay in China and specifically at this hotel. I highly recommend it and plus a pleasant price / quality ratio.
The territory is huge, there is a Phoenix medical center at the hotel. The doctor is a very experienced specialist in acupuncture, he was very praised by our vacationing tourists. There are also retail outlets on site.
The rest in this hotel is very comfortable. The room has a shower cabin with refillable shower and head wash, hair dryer, comb, cotton swabs, toothbrushes with toothpaste, shower caps, soap, paper, napkins (all this is replenished every day as you use it), then 2 mugs, kettle, tea bags, TV, wi-Fi (do not forget to install the vipien program for WhatsApp or Viber, ask the guide, she will help), iron, humidifier, air conditioner. I liked the toilet, which works according to the American flushing system, even works quieter than our "compatriots". The furniture is a bit shabby and worn, but everything is clean and not repulsive. The bed linen is clean, snow-white. Towels are changed every day. Bed linen and bathrobes were changed 1 time (maybe I didn't notice, if suddenly more often), there were also 2 pairs of rubber flip-flops in the room.
I liked everything very much, I still want to visit and see a lot of places in Sanya. It is a pity that a tourist visa does not allow you to travel around the island on your own. Our familiarization trip to China was very pleasant and exciting, I would like to return more than once to this hotel. Thanks for attention.
I stayed at this hotel in January 2020. I fell in love with China and the people of this country. About the hotel. Big, beautiful, polite staff, no rudeness, no theft, not that it's very clean, but it's quite normal. The bed linen was changed daily, no one in the hotel was rowdy from tourists, maybe I was just lucky to check in,). Of the minuses, the so-called food square is very far away. And it's expensive. In Dadonghai, everything is 30 percent cheaper in any cafe. But it's a 40-minute bus ride away. But here is the most beautiful place, gorgeous palm trees, incredible plants, manicured lawns, the clearest sea and the most beautiful bay in all of Hainan.
Hi, everybody
We had a family vacation in January 2020 .. everything is fine, the sea is beautiful , the hotel is good , the territory is large....To the question... we would have returned ....The answer is Yes....the sea is gorgeous....
Good luck to everyone....
The hotel is partially operational. Fountains do not work, umbrellas are not questioned, mattresses for sun beds are given every other time and not to everyone. There are no sunbeds on the beach at all. During 10 days of seafood rest, pangasius in batter was given twice and carp once. I had everything turned on. In my room, the largest, there weren't even any bedside tables for clothes. The tour guides work disgustingly. The deception begins with a meeting at the airport. They say they allegedly do not accept cards, dollars and rubles too, the exchange rate is the most profitable for them. In fact, everything is exactly the opposite. It is good to change towels, as these are your beach beds. All guided tours are very overpriced, and the guides will not tell you how and where to get without their participation. Renting mopeds and so on is possible for everyone, but you will be told NO. Buses can get you anywhere and are not expensive, and visiting excursions (entrance ticket) it can be several times cheaper without the participation of a guide.
Bottom line: study in advance where you want, download mepsmi and in front.
The hotel is a little tired, the staff is friendly, the territory is huge, very well maintained, green, not far from the sea, on foot along the lake, there is also a free car to the road, everything is very clean, neat, quiet, calm
A comfortable hotel with an excellent location in a beautiful bay. It is clean and beautiful around. Mini-cars run to the sea every second. The sea is clear. The yarn is beautiful. There are playgrounds nearby. The power points are 1.4 km away. A pleasant evening walk and you are in the center. The hotel is not new, but it is quite comfortable. Meals for 4+
Great location! The territory is very large and green! Friendly staff! High-quality room cleaning! There is a place to walk! Among the wishes, it would not hurt to diversify the menu and redecorate the hotel!
If you want a quiet holiday without animators, this is your option. The really huge beds are impressive. Towels are changed regularly, but the bed has never been changed in a week. They don't speak Russian at all. The deposit is purely formal - no one checked the rooms at the time of delivery and violations of the order in the restaurant or somewhere else. The food is specific, but you can choose something more or less familiar to our stomachs. There is a Chinese medicine center. Massage is good, but they persistently breed for money - you can't have such an intense massage every day
Comfortable, cozy, very large bed. It is better to keep silent about nutrition, everyone has their own tastes. The sea is nearby 5 min walk through the market or a free electric car.
Good afternoon, the hotel is located far from supermarkets and restaurants, if you have an all-inclusive and only need a rest, then it will do. If not, then every day you will have to walk for 20-30 minutes in the heat to cafes and shops. The hotel grounds are excellent, lots of greenery and a huge swimming pool. It is difficult to assess the food. We only had breakfast, those who took three meals a day said that it was not very good. The sea in China is gorgeous)))
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Anonymous review
April 29, 2019
A very nice cozy hotel, with kind and friendly staff.
Its own beach with sun beds, excellent sand, warm sea. It is 500 meters away, but an electric car is rolling around.Sanya city center is 15 minutes away by bus in 7 minutes. There's all the shopping and everything...Bars and discos in the shopping center by the beach.
A cozy hotel. Beautiful, quiet area. There are many water slides for children. The breakfasts are not very monotonous. Dinners are more or less. Dinner is great. They drive cars to the sea (as in a golf club), a 4-minute drive. Walking distance to the sea is 20min.
WE PAID for the room TWICE. There are SCAMMERS working at the hotel.
We came from Anextour. We checked in on November 28, stayed until 12.00 on December 08. The bus to the airport was scheduled at 1.30 am on December 09. In order not to wait for the plane in the lobby for 13 hours, in advance on booking.com we paid for a mini room for 418 yuan. When moving to a new room, we asked our Anextour guides for help, because the hotel staff speak only Chinese (Two Chinese - the girl who changes the currency and the guy Kolya). The girl's guide talked for a long time with the employee at the reception, booking and payment were confirmed by booking. But despite this, the reception staff told our guide that the payment on booking is a deposit and it will be returned to the card upon check-out. They said that the payment here is only in cash and we have to pay for this room again. They asked to call a senior hotel employee, but they replied that there were no seniors here. We contacted the guide Kolya, he confirmed that the payment system is like this and booking will refund the money the next day. With full confidence, they gave 418 yuan in cash and an insurance amount of 500 rubles. Kohl's guide participated in the transfer of money.
No documents confirming the payment were given!!! They said later, and then there was no one to ask. All night and not a single Russian speaker.
The whole impression of the holiday and the Chinese in general is spoiled. Anex is dealing with this situation, but apparently you can forget about the money.
The hotel is good. But it is simply necessary to deal with nutrition issues. Children specifically have nothing to eat for breakfast. I don't know about lunch and dinner.but we have been to this hotel twice for dinner, the situation repeats itself. Parents were seen several times in the store looking for milk, cheese, cottage cheese or something else for children on the shelves. We wish the hotel to reconsider the concept of nutrition.
The hotel is very old: the plumbing barely works, the taps leak, it can drip from the ceiling, there are streaks of dirt on the walls outside, which washes off the roofs. The equipment in the dining room is also very worn out. There are dead flies and soot in the lamps. The territory is small, the fountains do not work, the water in the carp pool is blooming.
It is located away from the main street of Yalong Bay, where all catering points are located.
The gym has four exercise machines, two of which are not working.
All this is slightly compensated by the hard work of the staff. They clean the rooms well, trim the trees in the garden, and work in the dining room.
One of the advantages is that the hotel is the furthest from Dadonghai. Therefore, when you go to it by bus, you get on an empty bus at the terminal.
I want an old tubby one, they only speak Chinese at the reception. they clean very poorly, the bed is simply made up at random, dirt is driven from corner to corner on the floor, the refrigerator stinks of rotten durian. breakfast consists only of Chinese dishes, The beach is 10 minutes on foot or by electric car if there are enough places, there are fleas on the beach if without a sunbed.
Hello, everyone who is going to relax at this hotel. The hotel is very nice, both the rooms and the grounds. They clean every day, towels are changed every day, bed linen has been changed 3 times in 2 weeks. The staff is very pleasant, smiling, they always say hello. The waiters in the restaurant entertained the naughty children. I liked everything! The only thing is not to feed the children)) but this is not the merit of the hotel, but rather in China as a whole...
It's a 15-minute walk to the beach and the sea. The super med center is also not bad. The rooms are good. Everything is there, even an ironing board and separate Internet. The food is not usual, but you won't be hungry.
The hotel is normal. An electric car goes to the sea. English is known at the beginner level in the lobby (no one knows better). Food is unusual for Europeans. The service requires persistent careful monitoring or internal indifference to such issues. The repair is "tired". As of October 2o18.
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Anonymous review
October 28, 2019
Good location, the area is very beautiful, clean rooms, snow-white soft towels and bed linen.The breakfasts are delicious.
The hotel itself is already old... But the area is gorgeous. And the main minus itself is room cleaning, bed linen change in 10 days 1 time and then not everything was changed) and they always forgot to put soap or tea))
The hotel is worth the money. Nothing superfluous. The linen is clean, the towels are changed. The food is generally digestible. There are even milk porridges for breakfast, but not for Russian taste. Meat dumplings. Otherwise, it's better to have dinner in other places.
Old rooms, everything breaks down and falls off, they save on everything - from food to lighting the hotel (after 6 pm, people light their way with flashlights in their phone! The fountain is not working and they are not going to repair it. It feels like they're squeezing the last thing out of the hotel and they don't think about the customers at all.
They cured my back, the manager of the Phoenix center was very kind and helped me deal with the problem of sanya_maks86 . It was his Instagram that found him there and wrote off there . I flew with my wife, I liked everything very much by the way, again, thanks to Max, he speaks Russian very well, explained everything where everything is
This is not a hotel, but a ghetto!!!!! You can die there from food and dirt, and you also get sick from the stench and mold, I do not advise anyone, even the enemy, to go there.! And if someone wants to lose weight, take everything included for two weeks and the result will be 100% since it is not possible to eat!!!! Dogs will even think about eating or not! Although the Chinese eat everything)))))))
If it weren't for the purest sea!!!!!!!!! There's nothing else to talk about!!!!!! I wouldn't advise it if they ask. There is (literally) a problem with food. But it doesn't matter either. But the fact that the Chinese next to you spit and blow their nose.. And the faces of the staff..... If you choose Asia, then Thailand. Never to China!!!!
This hotel is not even worth one star, there is no service, the food is disgusting, all the walls need repair. The staff even speaks only Chinese at the reception desk, the drinks are local trash and then only in the canteen and by the clock. Wasted money and time
The hotel has exclusively Russian and Chinese audience. There is no animation and people are in an alcoholic frenzy. A wonderful children's pool. These are all advantages for me. One of the disadvantages is food.
The hotel itself and the equipment are obsolete. The food is delicious, but there is a very limited selection of dishes. The pool is waist-deep.
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Наталья Уланова
Level 3 Local Expert
November 19, 2019
A tropical paradise without leaving the hotel, a sea of cacti, rare trees and palm trees, a good hotel, cleaning at a height, quiet, clean, I recommend.
The norm. Toads can come to visit you on the ground floor. Breakfast is very Chinese, lunch is average and dinner is good. The rooms stink of damp, and the reception is stuffy. English is known at the elementary level.
The hotel is a bit old. With the influx of vacationers, the service begins to sink: cleaning becomes a rare phenomenon, the quality of food (and so not particularly tasty) deteriorates, the pools are not cleaned (a white suspension floats).