I am very pleased with the result!
I gave away an old (more than 10 years old) suede jacket and several jackets. The jacket was cleaned of old stains and dyed without loss of softness, the color was chosen perfectly! The jackets are also all in perfect condition!
P.S. I was looking for a dry cleaner for a long time, I found this one based on reviews on the Internet and did not regret it. And a very nice woman accepts and gives orders. It helped me a lot personally :)
I gave a wedding dress to the dry cleaners at the Palazzo shopping center, which seemed impossible to save … But I was wrong, after cleaning it looks like new, we were able to clean all the dirt after a fun wedding :)
The girl who took the dress to work consulted in detail, very pleasant) I was very satisfied, I will recommend your service to everyone!
We gave it to the dry cleaner at the 10th point (palazzo shopping center), everything is fine, thank you for the excellent work and for the good attitude towards customers!
I received a text message about the order's readiness. I arrived halfway through the city - there is no order, the SMS was sent by mistake. It would be better not to implement automation at all if you can't configure anything!((
A very pleasant place, they consulted in an accessible and understandable language, immediately agreed that they came to clarify, they did it efficiently and quickly. I recommend it!!! (In the photo, he showed which pants were in length and which became)))
I would like to thank master Natalia and administrator Elena for their high professionalism and skill, for their attentive and sensitive attitude. Thank you for the qualitatively corrected mistake of their colleagues, I advise you to apply for a shift when Natalia and Elena are working.
They were afraid to take the whole jacket for chemical cleaning (allegedly it will sit down) . I ordered a stain cleaning - it was cleaned well, but the timing is terrible - 8 days, with the promised to manage in 2. The order order warns of a delay, but a small spot is not a reason
My experience of using dry cleaning services is very negative: after an autumn trip, I was given a personal tent for dry cleaning, given that there is a specific "dry cleaning tent" service in the price list, I counted on the safety of the product and professional cleaning, taking into account the properties of the product, but it turned out to be completely wrong…
the cashier who accepted the item absolutely did not know what to do with it and we waited an hour for him to call all possible phones to find out what to write on the receipt, as a result:
When I picked up the tent, I opened it to check the quality: all the sizing seams came off (there are no tents without sizing seams, except for Soviet tarpaulins) and were simply wrapped in a ball and stuffed inside the tent! Without sizing, the tent is useless - it will leak and blow through, i.e. it will cease to perform its function
I did not accept the job, and it was sent for a "quality assessment": we waited three weeks for the results, called and received the answer "we have a very large load, wait" (you can conclude about the number of "satisfied" customers of this chain of dry cleaners) as a result, they wrote to us in conclusion: "in small print in the service agreement it was indicated that the product would be washed with an adhesive solvent, therefore the claims are unfounded and the work is done efficiently"
Naturally, we did not see any contract in our eyes and the cashier did not warn us, as a result, the thing was spoiled, the money for the service was not returned to us, the tent needs to be repaired for a lot of money and it will no longer be the same, in fact, they just washed the tent completely without taking into account the specifics of the product, as if you handed over a wool coat, its they dipped it in boiling water and said: "you didn't read in small print that the product would be boiled"
Dear dry cleaner. I am very grateful for the services you provide. I am your regular customer. I hand over products often and in different conditions. Sometimes they are very worn, sometimes in order to refresh. The result is always obvious, excellent.
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Д
Дэн
Level 5 Local Expert
November 21, 2024
It's not the first time I've used dry cleaning services, every time I pick up jackets as new, I recommend it!
I am happy to use the laundry and dry cleaning services. Everything is clean, neat, on time. Things are packed in plastic bags. They give out a receipt. There is a convenient discount program. Time saving + bonus in the form of ironed and starched bed linen. Even better than at home with your own washing machine.
They gave away children's sweatpants, sew an elastic band in the belt. Payment is made after it is ready. Initially, when registering, the amount was 15 rubles, upon receipt it turned out to be 21 rubles. They said that they would receive an SMS about readiness, as a result, she called in the evening to clarify whether the trousers were ready or not.
Okay, there are no questions for the tailor. The work is of high quality, the price is fair, but as for the cashier, there are already a lot of disadvantages. Starting with politeness, which by the way is not from the word at all, ending with arrogance, which just splashes over the edge. No understanding and a rather boorish attitude towards their own clients, as well as a complete unwillingness to fulfill their seemingly direct duties. I do not recommend using their services