I often visit this store: a good selection of hair care products and, in general, not only. Consultants are always polite, friendly, sympathetic. There was no situation that did not help to make a choice, to find a solution. Even when there was a problem with an asterisk in my difficult case) when selecting hair dye, we found a way out- we contacted the technologist and the result met expectations. I recommend
For 3 years I have been buying paint and appropriate care, but today on 06/25/2023 I went into the store. And I was surprised by the rudeness and tone with which the seller talked to me !! I clarified which Oxidizer is better to take so that the paint takes on better, because I noticed new bottles in the window (I had not bought one before) The answer is irritated: what do I know? I'm not a calorie eater!
I ask again what percentage of the lousse should be taken higher or lower so that the paint will take better.
Answer: I know what you used to use!
I'm shocked! I never leave a complaint anywhere!
But today, and by the way, the management, please note that your cash register did not count 150 rubles today and did not make a purchase!! ! It 's just awful !! Put things in order
The seller was talking on the phone when I came in. Without looking up from the phone, she asked, "What do you want?"- I made it clear that it was worth hanging up first, to which she sarcastically said "something is very important here" and reluctantly began to talk to me. The service is simply disgusting! And this is not the first time such unpleasant situations, so it has already boiled over