I often visit this store: a good selection of hair care products and, in general, not only. Consultants are always polite, friendly, sympathetic. There was no situation that did not help to make a choice, to find a solution. Even when there was a problem with an asterisk in my difficult case) when selecting hair dye, we found a way out- we contacted the technologist and the result met expectations. I recommend
For 3 years I have been buying paint and appropriate care, but today on 06/25/2023 I went into the store. And I was surprised by the rudeness and tone with which the seller talked to me !! I clarified which Oxidizer is better to take so that the paint takes on better, because I noticed new bottles in the window (I had not bought one before) The answer is irritated: what do I know? I'm not a calorie eater!
I ask again what percentage of the lousse should be taken higher or lower so that the paint will take better.
Answer: I know what you used to use!
I'm shocked! I never leave a complaint anywhere!
But today, and by the way, the management, please note that your cash register did not count 150 rubles today and did not make a purchase!! ! It 's just awful !! Put things in order
An excellent store of high-quality goods (and now) and services!Despite the fact that the store is wonderful, I have been shopping occasionally for several years because of two negligent, ill-mannered sellers.I was very pleasantly surprised to see a new consultant, friendly,polite, friendly and customer-oriented.Finally, everything has returned to normal and now good, conscientious and well-mannered employees are working on two shifts.Now I will be happy to come shopping)
P.S. Thanks to the store management for listening to the opinions of ordinary customers!