Just a real supermarket for professionals and ordinary customers! Competent and highly qualified staff in the field of beauty will select for you exactly the cosmetic product that suits you. Consultants will always prompt, help, polite and responsive.
If you need something for your hair, this is the best place! The consultants are great. A huge choice. Super adequate price. There is no better hair cosmetics store in Minsk, imho ❤
A great store is the best! But the main advantage is sales consultants. One of the best is Kristina Fedchenko. Professional, correct, hardworking. The attitude towards customers is sincere. Everything will be shown, all new products and promotions will be marked, the selection of paints is at the highest level. Thank you for the excellent work!
After visiting this store, I was pleasantly surprised by the wide range) adequate price tags)) and tactful staff. One of the few in this segment. I give the highest score on many criteria.
A good choice of hair cosmetics. Pleasant bonuses according to the loyalty system. Very polite consultants: they are always ready to help and tell you about the products
There is such a "consultant" (a little brown-haired girl) working on a Stone Hill in the GREEN shopping center, who simply "turns inside out" from the sight of customers.She dislikes this job so much that she can't hide her irritation and dislike of people.Every time, throughout the entire time of her work, she freaks out, "kicks up" and spoils the mood)))(when she's on shift, I try not to come in).The question is, Why would the management need such employees who reduce sales by an order of magnitude, who do not even have basic communication skills???!!! It seems as if this consultant is being forcibly chained up in the store and forced to work.Indeed, it is a pity that the store's management (with a very good one) does not read customer reviews.
R.S. Now an even more boorish woman with the badge "Head" is working in place of this girl.If she is really the HEAD, then I "congratulate" you-this is the bottom! On her part: Patience is 0!!!Politeness is 0!!!Literacy in counseling -0!!!Knowledge about Prof.cosmetics-0!!!Ignoring, Disrespecting customers in everything!Where and why do you recruit such staff, which not only does not help in choosing a product, but also discourages the desire to enter the store?Because of such sellers and "managers", you lose a lot of customers and your reputation.This is unprofessional!Thank you that at least a young, beautiful, competent and polite consultant girl is working on another shift.
After visiting the store, pleasant impressions 0 .The sellers examine you from head to toe, unpleasant in communication + follow my every step and it would be fine if it wasn't so noticeable, but only I went to another department right behind me and they look at me as if I'm going to take out the floor of the store.Do you have anti-theft gates for show?Otherwise, I don't understand why such close surveillance is necessary.What kind of comfort can we talk about when buying?
I had to change the shampoo that I had been using for 6 years, came to this store for help, told the consultant exactly what I was looking for with a reservation "for permanent use". I was offered an alternative to the old shampoo, I bought it on trial. The hair is extremely moody, but they loved the new shampoo immensely. As soon as the bottle was finished, I came for a new one. But as it turned out, the shampoo was discontinued, and what I bought for the first time was its stock leftovers. That is, the consultant, knowing that I was looking for a shampoo for a long time, offered me the rest of the discontinued product. Throw a tomato at me if you call that professionalism.
I like this store with its wide selection, good prices, and I also adore this street
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Kokotka
Level 10 Local Expert
March 8, 2022
First, recruit professional consultants, and then position yourself as a professional hair cosmetics store.
Once again, we were convinced that the quality of work is at the bottom.
Consultants are absolutely not professionals.
After a while, they gave us another chance, and what if we were wrong…
But to sell an elementary hair dye, for which it does not fit at all, and at the same time my hair was considered by the whole department.
It is wrong to choose an oxidizer and in the wrong amount….Are you serious???!
When is the management of the fan reviews already?
We were not satisfied with the service. They asked for advice and answered with a favor. They giggled behind my back. Pay attention to the behavior of your staff.
The choice of cosmetics is large. The consultants are not helping. She left without buying. At least they offered to look at the palette for the paint.