It is disgusting, not only do they assume obligations for transfers within the agreed deadlines and do not fulfill them, but also prices are two or more times more expensive than in other similar "offices". I do not recommend it to anyone. They also lie about other competitors that only they can certify such translations of documents. If you are interested in translations, here is an extract from official sources, it is not difficult to find it on the Internet: To apply for citizenship of the Russian Federation without a DPR passport, a translation of a Ukrainian passport is required. You can make such a translation yourself or at a translation agency. You do not need to notarize the translation of a Ukrainian passport.(there are even ready-made forms with explanations and rules of registration)