This is a shock, not the Internet. Not only does the Internet itself not correspond to the stated ones, but they also simply did not come to reconnect it at the appointed time. It is now possible to connect to another provider in my previous apartment. I had to move out. Do you understand how bad things are with these guys?
It constantly throws it out of the network, after which it is problematic to reconnect. Wasted money, it's not worth it. I don't see any point in further cooperation.
They do not always cope with volumes, the work of specialists is not coordinated, there is no individual approach. They work like a "BROKEN PHONE"
You need to spend a lot of time to achieve what you want.
There is always a long queue. You can spend your whole day. The queue is moving very slowly. And in the evening, only 2 specialists work and it is not a fact that you will get to him, despite the fact that you have an e-ticket in your hands.
the Internet is terrible, the tariff is 16 Mbit, the real speed in the evenings is 50kilabits!!! And if the network is not loaded, then still about 500 kilabits ...
I do not advise