Byd Sergeli
102 reviews
February 11
Visited first time for check service after buying the car in January. Muhabbat, from service department welcomed and explained all the procedures. she was very polite, informative and fast providing customer care. they followed up with me even after leaving the service.
March 27, 2024
Good service
April 4, 2023
Cool!!!
2
March 20
I would like to express my gratitude to the BYD Sergeli service. Managers, craftsmen – in a word, people. I've been to many services, but the way they treated Sergeli is heaven and earth.
If I used to think that customers were forgotten after the sale of a car, then after a visit there my opinion changed. Moreover, this attitude was not only to me, but to everyone who went there while I was there.
I stopped by to eliminate the noises – they did, they drove, the noises went away. We found another problem and fixed it right away. Everything is at the highest level! Thanks a lot to the service department.
I would like to say a special thanks to Ruslan and Arsen. I advise everyone to visit there at least once. The craftsmen are professionals in their field, I saw for myself.
I thought they would charge a huge bill for all the work, because they did a lot, but in the end they didn't charge a penny. Everything is under warranty! At least it really works somewhere. And not like in some places – "go to your salon where you bought a car, if the service is loyal, he will change it for you for free."
Thanks again very much.
BYD Sergeli ❤️
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February 10
Customer service is at the highest level, but the maintenance of the car itself is important to me, they charge money for the fact that they imposed unnecessary services on the client, and most importantly they forgot to fulfill it.
1 THEN, on a 9700 km run, an electric train with prices:
1. Diagnostics of the level of all car fluids- 100,000, they took the money, they didn't do the diagnosis, they didn't even open the hood
2. Chassis diagnostics, 100,000, the money was taken, but in fact the master passed under the car with his hands in his pockets.
3. The stroke was 100,000, they didn't even take the tool in their hands, rather, when the master passed from below, everything tightened up by itself.
4. Computer diagnostics 100,000, they forgot to do it, but rather were not going to.
5. The carbon filter is 161,000, its replacement is 40,000, it was changed, the mudguards were brought, they were given as a gift, and they said it costs 160,000 to install, they offered to put it where I bought it for 40,000.
In total, the amount came out to 591,000, but in fact I stared intently at the cameras at what they were doing with the car. They just drove her onto the lift, stood for a while, a guy walked under the car, lowered it, put on mudguards, changed the carbon filter. Then a polite manager comes up and asks for payment, I went to pay and asked why everything that was written was not done, I looked at the cameras and really did not do it, he asks if everything is fine, you can pick up the car and we are waiting for you again... I didn't swear, I'll know how to use the service.
And the liquid level control was forced to be done later, it turned out for 100,000 just to lift the hood and see the presence of antifreeze and brake fluid, 2 barrels nearby.
The computer also made me look, but they didn't tell me the condition of the car or the condition of the batteries, just that there were no errors.
In general, they also have replacement transmissions. oil with a filter comes out 1,400,000, while in another service the same kit with the same manufacturer comes out 500, and for 700,000 they change the carbon filter. Highly isolated.
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1
March 7
the service is top-notch, and the ball part was replaced under warranty. Thanks to Nuriddin, he served us well. We also made a lot of things for free as a bonus!
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December 9, 2024
I order spare parts, I wait, they give them to another and they treat customers with hominess, even the senior mukhabbat girl can't do anything about it, that's BYD they sent you. thank you for your respect, I don't want to cooperate with byd anymore and I don't advise anyone in Uzbekistan
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1
December 29, 2024
The staff is very neat and treats people well, no matter how you look at it, and I bought a car there, the service is very good.
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April 10, 2023
A chic salon, I won't even compare it with a Chevrolet (Chevrolet salons where I was terrible) The repair is very decent! The staff is very responsive and attentive to visitors! There is even a playground, which is very useful, since I was with a child. The cars are very decent and the price matches the quality! I advise everyone to visit and sign up for a test drive (yes, you can take a ride in a car before buying😁) That's what the GM should strive for, and not as usual with a disgruntled face, do me a favor and approach the visitor and say no contracts) The choice was made in favor of BYD. Thanks to Murad, he patiently answered all the questions.
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1
October 5, 2024
A good place to buy a car. I bought it there myself. Excellent service
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September 28, 2024
:) my boy really liked your place... and the staff are very good guys, well done
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December 21, 2024
Polite and courteous staff, prompt service, I have no complaints or complaints
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February 27
One of the best BYD dealerships, very pleasant and helpful staff
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February 7
The attitude is good, I made an oil change and a diagnosis, I want the walker to be looked at when possible, and for pensioners, a little discount is possible.
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March 4, 2024
Be careful, I took a hybrid. The salon claims that our 95 gasoline is ideal for the car. But in fact, even 98 is not suitable for this car. At least our (even Tadneft) car in gasoline HEV mode, starts to trot (the mat vibrates) in the cabin, they excuse themselves as if they could blame you! There are suspicions that this is a possible marriage. Since I poured gasoline already in the best places of the capital, nothing has improved. They also did a full computer diagnosis at their official center. The cause of this sore could not be found (Song plus AWD package
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2
1
November 13, 2024
A good and sensitive seller Abror, did everything at the highest level, Well done.
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November 9, 2024
Normally a car dealership is like a car dealership. The staff is kind to the discoveries. The information is well given
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November 27, 2023
Good service, pleasant atmosphere, polite staff, especially the one who served us (Humoyun and his assistant Doston), have been to other dealerships, this one is the best and most honest! Deservedly five stars!
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1
August 31, 2023
clear service!
nice interior, affordable cars! free Wi-Fi, especially liked Ali's employee, worked very quickly! Handsome! In general, everything was clear
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2
May 13, 2023
The leader among manufacturers of cars powered by new energy sources, BYD offers innovative vehicles that combine style, comfort, safety and the most advanced options. Everything is modern, cozy, neat, affordable, Here I bought myself a new generation car.
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1
April 22, 2024
What can I say only good things about this car salon, everything is at the highest level and the quality of work and the staff are excellent, the attitude to customers is at the highest level, I would give 10 points out of 10 to customers everywhere
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October 8, 2024
The experience of working with accounting is terrible. It seems that this is not a car dealership, but a treasury of national importance.
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January 19, 2024
I really want them to expand the range and model range of electric vehicles. Plus, it would be very cool to serve all types of cars of this model
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April 21, 2023
Spacious salon, courteous staff. Attentive and sympathetic attitude towards customers. We were at the branch in Alaysky, where we asked to be notified when the contract for cars would open and at the same time asked for the same thing in the Sergeli salon. We received a call from Sergeli's salon on the day when the contract was opened, we arrived and registered. A few days later, we received a call from the salon in Alai and were told that a contract had been opened, but not for the position we were interested in, from which I conclude that there is a less customer-oriented salon.
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3
May 28, 2023
How can I praise this salon? Beautiful, spacious, good managers are all good. But the most important thing is that they fulfill their contractual obligations. I was promised that I would receive the car within 2 months, and it was delivered exactly one month later. The BYD Chazor car, which I heard about on Facebook on their page in March, and already in the middle of May I'm riding this miracle, it's just super. Bravo salon Byd Sergeli.
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3
July 18, 2023
LLC left very good impressions about this place, the staff is nimble and very responsive, they quickly and quickly arranged everything and wished good roads. We will definitely come back again
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3
1
May 14, 2024
A very good and best car dealership in Tashkent, I bought BYD song Pro there. If you go to this car dealership, contact Babur the best car consultant manager 👍👍👍
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January 5, 2024
A beautiful building, - to the customer service department, Daniil's colleague, another assistant girl is simply useless, transfers clients to colleagues, a high sense of self-importance. How BYD top management was able to let such an incompetent employee go to the front desk remains a mystery, as well as an 8GB flash drive in the glove compartment.
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May 1, 2024
Great salon! We bought a car here without expectations, immediately available. The service is on top! When the car was picked up, my wife was presented with a bouquet of roses.
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April 16, 2023
Excellent car dealership, friendly and professional team.
But, it is necessary to reduce the delivery time of cars. It is also not superfluous to re-evaluate the pricing policy, since in China, these cars are much cheaper, even taking into account the current high logistical costs (IMHO)
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1
August 30, 2023
The role of this car dealership is not clear, what it is needed for. Maybe just to see the car and that's it, although it can be done on the car market and it will be more useful. The staff does not understand what they are doing at all, they walk by themselves, they pay zero attention to customers. I barely found one manager, a short answer to all questions, the cars will be released in THREE months.
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1
July 18, 2023
The best service among all the car dealers in the city, was in almost every BYD salon and left each one as if from home. This salon is a little far from the city, because the queue for service is small and the craftsmen know their business. It is clear that they were trained
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August 11, 2024
Polite staff, clean and tidy
There is a test drive on the model
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June 19, 2023
I bought a car there, everything is at the highest level, the staff communicates very politely, with the exception of "one" manager, but it's okay, there will always be a couple of them, but in general, everything is fine, thank you, BYD Uzbekistan.
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2
August 1, 2023
Salon of Chinese cars
The staff is responsive
The attitude towards customers is decent
The quality of the work is respectful
The waiting time is short
But still China is China…
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1
January 16
The salon is large and the staff is friendly
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July 8, 2024
Helpful staff, delicious coffee)
But I've been waiting for a car for a very long time(((
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January 6, 2024
Here they think that the BYD car will sell itself.
I walked around the salon for 10 minutes until they deigned to pay attention to me. Disappointed. I definitely won't buy from such people.
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1
June 21, 2023
I bought a car at this car dealership, everything is super, special thanks to Asadbek Sagdullaev, called and helped me get a contract for the model and the color that I wanted. There are no caps and kickbacks, everything is honest and open!
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2
September 9, 2024
A large service center, and the DC itself, high service, if you follow the car there😌
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December 14, 2023
The staff is adequate. The model range is poor. When I was in the cabin, there were 2 varieties and 3 complete sets. Unfortunately, there are no installments and leasing.
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December 17, 2024
Купите лучше у BYD Megawatt
1
December 30, 2023
Very good staff, excellent service. Everything is at a high level
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January 9, 2024
There is very little assortment of just Han, Song and Chazor, and then the last 2 are hybrids. Customer relations are not bad.
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1
September 25, 2024
"I visited the BYD salon, the service is excellent! I really liked the competent help of new cars and dealers. The salon is easy to access, the location is convenient. I recommend!"
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September 23, 2023
Excellent service and positive consultants. There are all the amenities for waiting and testdrays can be obtained instantly. The interior is clean and the manager is comfortable
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May 16, 2023
Excellent service,everyone is very friendly,everything was explained in detail,everything was shown, told, just super
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2
November 30, 2024
They use deception for the sake of selling
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1
March 17, 2024
The service is excellent, I often go there to do maintenance
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July 30, 2023
Advertising that they are dealers and give a contract from Astana Motors who is the dealer is not clear .They carry out maintenance secretly, the owner of the car does not miss to see the service
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