The hotel is gorgeous! The best! But there are a few BUTS. Positive: Very nice, clean hotel! The rooms are gorgeous! Stylish! The staff is polite. The food is bombastic. Everything is very tasty! Special thanks to the chefs and girls in the restaurant! The sea is two minutes away. But there were a few unpleasant moments. They won't affect the rating, the hotel hasn't gotten any worse, it's still gorgeous. But there were those moments. - Cleaning service. Everything is fine, but for some reason the bed wasn't made. This is the first time I've encountered this. The two beds weren't even touched. After checking in at the reception, everything was fixed. - The child had a birthday one year ago. This moment was not noted in any way at the hotel. When asked at the reception, they said that the child was not registered, so they missed this moment and congratulated him with a piece of cake the next day. Thanks a lot for that. But then we saw a woman being congratulated on her birthday at breakfast, and we were presented with a bottle and an envelope. An interesting point)) my child doesn't need a bottle, but the fact is)) - When checking in and paying in cash for the room, the hotel still owed insignificant pennies. They said they would give it back later, but in the end they didn't. It's nothing, pennies, but the fact itself. For some reason, when paying for a spa treatment, no one forgave me a ruble. - Massage. It lasted 30 minutes and all these 30 minutes I listened to the adventures and achievements of my master)) about all her illnesses, about all the men, and so on… I'm not a psychologist to listen to other people's problems, I needed a high-quality massage. And the quality is so-so..

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Татьяна Р.

Level 5 Local Expert

The hotel is very cool!! We had a great rest!! From May 11th to 18th! The room is standard, cozy, clean, with a view of the mountains. The elevator is panoramic. It's a minute walk to the sea. Nearby there are shops, shops, cafes, a promenade, a Ferris wheel! The staff is friendly and helpful! I was given 1 hour in the hammam! We congratulated you on your birthday, presented you with a bottle of champagne, a cake, and an envelope with wishes! The restaurant is just space!!! We have never been fed so tasty and varied anywhere! Breakfasts and dinners, buffet, wine, live music! Many thanks to the girls, the waiters, and the chefs and the chef!!! 😍👍👍👍We will definitely come to you again! We fell in love with Abkhazia, Gagra!!! ❤️❤️❤️

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Анастасия Полякова

Level 6 Local Expert

On our second trip to Abkhazia in NG, we stayed at this hotel. We chose the price / quality! We were very satisfied! The staff is very attentive and pleasant, they will always prompt and help (which pleasantly surprised us), the rooms are amazing: beautiful and stylish, and most importantly, you can see that they are being watched! Special thanks to the chef for the food - everything is delicious and varied! Special thanks to the owners of the hotel for their attention to the guests: we were given a very pleasant surprise and a visit to the hammam in the spa area, and every evening the hotel hosted interesting events that took place in a warm and homely atmosphere!

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