Nice hotel. Clean, beautiful. There is everything you need. The restaurant serves delicious food, but it is expensive. Breakfast for a family - two adults and a child - cost us 102 Belarusian rubles. The location of the hotel is very convenient, everything is close)) the staff is polite, but they do not congratulate the guest on his birthday))) it's a little annoying to wait while the security checks the room at the check-out. We travel often and visit different hotels, there is no such check-out anywhere. The feeling that the guest is not trusted... Someone here wrote in a review that they were forced to pay for a soiled bathrobe...I think that the cost of washing is included in a fairly high cost of living and going to check the bathrobes at check-out is a bit strange... We were fine, but it still feels unpleasant while you're waiting. And yes, one liter bottle a day is not enough for three people. I think we will come back again, although I doubt it a little))
The hotel is good. The chandelier is the most gorgeous thing in this hotel!!!!5+❤ The location is good in the park. The city center!!!! The rooms are good. There are a lot of cosmetics in the bathroom, they clean perfectly. The maids are 5+. 1 liter of water in a large bottle, unusually, per room. There is no coffee and cream, stated in the room at the time of booking, for 5 arrivals. The restaurant is very small. It has only been opened since the time of Covid. Breakfast is not included in the menu. The menu is small. They cook very well. Cook👍5+. The staff is 5+👍. They have a problem with the reception, the human factor, to the question: Why is there no coffee and cream in the room, the administrator's answer on May 10: Coffee in the restaurant!!!! It is unacceptable for a guest to give such an answer!!!! Security 5+. The building is also being demolished under the window, it does not interfere, it is temporary. P.S. It turns out that there is no respect for the hotel guests at all, in response to my review, the representative of the hotel addresses me, Ekaterina, they did not even look that my name is Olga!!!! This is the 5th check-in hotel!!!! I have been in many countries of the world, and in Russia, there was no such thing anywhere in hotels, they have some kind of wildness checking rooms when checking in, sitting at the reception and waiting for the search to take place after your arrival in the hotel room. There are no discounts and gifts for your birthday!!! I remind the hotel management : "The guest is always right!!!!! " Caesar Ritz,
The location of the hotel is fantastic! All interesting locations are within walking distance.
The staff is polite, friendly, friendly, ready to help with any question. We lived in a family room on the 7th floor. The room is large, bright and air-conditioned. It was possible to open the window, if necessary. The bathroom had everything you needed. The room is cleaned daily. The hotel itself is very stylish, the chandelier in the center is gorgeous, especially in the evening. Breakfast was not included in the price, but the restaurant in the hotel was working. A la carte breakfasts for an additional fee. It was delicious, we definitely recommend the hotel!