Buscentr24
132 reviews
December 26, 2024
Ok
1
January 24
Excellent assortment, low prices.. I applied twice. And if the first time I was delighted, then the second time I faced an unpleasant situation. I wrote in the messenger about the product I was interested in, they replied "sold". I asked about something else, and they said, "Come to the warehouse and ask." I arrived on the same day, just for the sake of interest, I asked about the first product, and it turned out to be in stock.. I reported this at the checkout, checked for the availability of the product "in reserve for shipment", the product is not in reserve. When I asked why this happened, they replied that their managers didn't want to work))
See original · Русский
1
March 19
I strongly do not recommend this organization! Unscrupulous, incorrect, they sell obviously defective spare parts! I called the specified phone number for the purchase of fuel injectors, articles 018794, 018796, 010963, at a price of 31 rubles. When I asked why it was so cheap, the manager replied that they had been lying for a long time, so the price was reduced. According to the manager, the workers. In fact, when I arrived at the warehouse, they brought these nozzles, and they were already marked with three different colors, and they marked me with the fourth color. They also have an autostrong-m tag on them. One nozzle is marked "X", which means that the nozzle is defective. When I asked why there were so many tags, why the autostrong tag, why the "X" tag, the employee said I don't know, I've been working here recently! Even then, I realized that the product was defective, but I took two injectors on principle! The nozzle under the article 010963 is still on sale! A separate story at the checkout, where the employee talked as if I owed him something and did not return it, to my questions what kind of documents (a form warning that the refund is only with a test plan!) the answer was in the greyhound form "to return with tests"! Already at this point, I wanted to get out of there! I took the injectors to a certified fuel system service for inspection, paid for the inspection procedure (the amount that no one will refund me in case of a faulty spare part!) and I got the conclusion that one nozzle is in the wedge, the second is pouring and is faulty! The injectors were marked "wedge" and "X"! I received the relevant test plans along with the injectors in a sealed package! In this form, I brought the goods to the warehouse and handed them over for a refund! I also explained to the staff that the product was unusable and asked why they sold it to me, knowing for sure that they were defective! I received an answer that they were returned simply because they did not fit someone, but there was no answer to the question of you having a refund only with test plans! I returned the injectors, of course, no one returned the amount for the check! The next day, the same nozzles, with the same articles!!! I brought you the test plans, that they are faulty!!! Why are you selling them again??? Counting on a fool???
BE ATTENTIVE TO THIS ORGANIZATION!!
The reviews below also indicate the dishonesty of this organization!!
See original · Русский
2
December 14, 2024
The location of the warehouse is convenient, at least for me. The staff is responsive and pleasant to communicate with. Good quality spare parts at a pleasant price.
See original · Русский
1
March 21
They sold a garbage engine that needs to be thrown away for scrap , they need to pay 100 rubles for an endoscope, even other private companies have a free endoscope, they had to wait for the money to be returned , the employee at the checkout needs to at least try to be polite .,
In general, the location is good , the prices are reasonable , but the goods need to be checked carefully
See original · Русский
May 8
Specifically, the guys of the warehouse are the best part of this office.
The worst is the manager.
Honestly, after such communication, let it be the only place with this spare part in the country, I will not come there.
And put up a proper sign so that you can be easily found.
See original · Русский
April 10
I came for the order . I waited for 15 minutes for someone to come to the pick-up point . Then a guy came up and asked for the order number and switched to another customer who was behind me and began to communicate with him and discuss the order when he ordered and what.... ! I couldn 't stand it anymore
See original · Русский
February 12
I took off a star for a call center, very disgusting service (at least to one of the "specialists")there are no complaints about the issue (warehouse) of spare parts,very politely.
See original · Русский
1
December 2, 2024
I came to get a spare part, but it's broken. They said it was written on the website, but there is no such information there. The announcement of the sale of the broken spare part is still hanging on bamper.by ...
See original · Русский
2
December 28, 2024
Large warehouse, they work promptly. I bought an engine, waited 30-40 minutes for it to be disassembled. Loaded and packed
See original · Русский
September 8, 2024
Before buying, the manager misled about the year of the engine, mileage, as well as the engine is not suitable for the parameters according to which the selection was made. As a result, I need to pay for transport for the return of the engine, which initially did not suit me but was delivered by the employees of the "office". Rudeness, rude attitude at the moment of return of an expensive part. Keep in mind that you will have to pay back at your own expense. I will definitely contact the Tax Inspectorate to control this organization.
See original · Русский
4
December 28, 2024
Quickly and efficiently. The entrance is good. The navigator guides you clearly.
See original · Русский
1
February 19, 2024
I do not recommend buying anything here! And if you still decide to shop here, then think a few times, because in the future there may be problems with returns and warranty!
I will write about my situations:
1. The first time I came to buy an air filter nozzle for a car. I called by phone and clarified in advance whether it was available and in what condition. They said that they were looking at the photo, everything there corresponds to the stated characteristics, photos and description. Although it was indicated in the description, call and check with the manager about the condition. Well, okay, I think, then everything is OK, I'll go buy. I arrived, waited for about 20 minutes, and the pipe was broken, almost in half! Of course, I immediately tell them how you can sell this, especially since it was stated that everything is OK. Well, of course, no one knows how this could happen, they told me to call the manager and figure it out. The pipe at this time cost 63 rubles. As a result, we agreed that they would sell it to me for 15 rubles. because I needed it assembled, but there was another spare part that would be useful to me, but the nozzle itself was broken, I also needed it. I agreed because I didn't want to waste time on another search later. Yes, and this price was agreed upon for 40 minutes, although they said we will settle it quickly now))
2. The second time I went to them to buy a "room backlight overlay", I call on the phone to clarify the availability as the first time. The ad contains a photo of the entire trunk lid, but it is indicated that the trim is for sale. I'm calling, they say on the phone, yes there is, come. I ask that they take it off, so as not to wait, but they tell me that before I take it off, I have to come and pay and after that they will only remove the spare part! I say, that's not how it's done! They start being rude on the phone and saying that this is how it is done and they won't work any other way! I ask, but what if I want to hold the spare part in my hands before buying and make sure that it is intact and I am satisfied with the condition and quality!? To which they replied, talk to the warehouse manager, and they will disassemble only after payment! Well, I think it's out....what's up, I started reading reviews, everywhere on the bumper and here and on Google, in general, people have a lot of negatives. I decided that I would not go to them, but it turned out that I was driving nearby, I think I'll stop by, maybe there's a person on the tube. unclear what or something else is wrong, who spoiled the mood, anything happens))
As a result, as you guessed, it was not there)) The guys from the warehouse, they say at the analysis, they can't disassemble it until I pay!!?)) I say, how so, I'll pay, you remove the spare part, and if the plastic breaks on the fasteners, what should I do? What do I need a guy like that for, and what do I have to pay for? Whoever removed the spare part, who broke it in his hands, is responsible and pays.... It's like that with them. As I was told not so long ago, such a rule was introduced. That is, you can forget about the warranty. I can't imagine if you buy something expensive from them, for example, an engine, they will most likely send you a fuck, because they immediately slip you to sign papers that everything is OK and you have accepted a high-quality used one.
The guarantee will probably be Filkin's diploma.
In general, as a buyer, roughly speaking, they sent me away, they didn't even give me a look at the product, they said they could bring the door and if it suits, I pay and they remove the spare part, if you don't like it, don't buy. That is, as such, there was no choice. take it or not ...
I do not urge anyone to take any action, but I urge you to think and buy if there are absolutely no options! It's up to you, I probably won't set foot here again until the approach to customers changes!
See original · Русский
7
May 27, 2024
This is not the first time I have contacted this company. The impressions are very ambiguous. I put 4 stars in advance. The "human factor" is to blame for everything. I talked to the manager on the phone, everything is fine, s/h is available, come. In fact: I arrived, I got lost /disappeared during the move. The quality of the s/h must be understood - this is a lottery. By the way, there were no problems with the refund. Some guys come across as adequate and polite, others are the exact opposite. Plus, they are located in the city, minus - it is still not very convenient to get to them. The old place was, in my opinion, more accessible.
See original · Русский
1
March 8
I have everything I needed. It's very convenient to have everything in one place.
See original · Русский
August 13, 2024
Tin Tin Tin
I have not met the worst service, you stand second in the queue to be asked for the article (I WAITED FOR CHAAAAAS) it's my turn to have one spare part, the person behind me has 6 spare parts (DIALS 7 Articles and leaves again for an HOUR) it turns out I have to wait for one spare part until the customer behind me in the queue will assemble 6.Aaaaaaas
See original · Русский
2
1
February 17, 2024
The opinion is twofold! It seems to be a large office, a huge warehouse, but the service is average. While the staff was waiting, it was possible to give birth a couple of times. Either there is a shortage of people, or on the contrary they save money! The warehouse, as I understand it, is unheated and waiting in minutes. 20 feels very good. But in general, as everywhere else, the only + is in the city, while prices are quite competitive with those outside the MKAD, although renting there is cheaper.
See original · Русский
1
February 2, 2024
I didn't like this showdown. I wanted to buy a mirror. I arrived, spent time, asked for the article, called it, left, waited 20 minutes. A mirror with a defect was brought (the glass was scratched). Question: why is the defect not specified in the ad? They say all the questions to the manager. Neither hello at the beginning of the conversation, nor goodbye, sorry at the end. "If you don't like it, don't take it." I will especially note the terrible road to this warehouse, next time I am unlikely to go there, I'd better look elsewhere! I dug deeper into the reviews about them on the Internet and everything fell into place!
See original · Русский
3
1
August 6, 2024
I took a clutch kit, the price was just surprised, the guys did well, they brought two sets of three, chose the best, everything was without nerves and as culturally as possible
See original · Русский
1
June 10, 2024
On the phone, the manager announced one price, and after arriving at them, the price became three times higher. I will never buy anything here again and I do not advise anyone. I came to them from another city, I wasted my time.
See original · Русский
2
1
January 12
Excellent disassembly, large selection, reasonable prices.
See original · Русский
October 9, 2024
The service is at a maximum minus. There is no culture, from the word in general.
There are few spare parts.
When you arrive, it does not match what is available on the website.
The unit is a stretch. I do not recommend it.
See original · Русский
2
July 21, 2024
There is no service. The manager is on the phone and the workers are in the warehouse. I was given a spare part that did not match either the photo in the ad or the description. It took a long time. He left with nothing .
See original · Русский
1
August 3, 2024
To buy a spare part, it turned out to be non-working. I had to go back to change it. I arrived, after waiting about 30 minutes, I was able to change this part to another one. The staff is working very slowly!
See original · Русский
1
December 15, 2024
Not expensive
But a very long wait
At the same time, you order in advance
See original · Русский
January 3, 2024
The attitude towards the client is simply disgusting!!! I've been waiting for a spare part for 40 minutes!!! Despite the fact that I called 40-50 minutes in advance and asked to be cooked, they don't seem to notice you at the counter, then not hello, but the article. They brought something different than in the photo, saying: there is one thing in the photo, but what they found and brought is something!!! I WILL NEVER GO TO THEM AGAIN IN MY LIFE!!!
See original · Русский
3
October 3, 2023
I ordered a column with delivery, paid in advance, even bought an air conditioner for it. As a result, they were brought the next day. Just a head, a block, a pallet, well, a conder. We took off all the plastic protection that costs a penny, the old timing belt .... (This is already reaching the point of absurdity). Even the crankshaft pulley, camshaft. Bought the flywheel has already been sold. Once I took it on another disassembly, all of the above was included in the cost of the pole. I do not recommend contacting this disassembly, well, very greedy. Managers especially 50 cops and they could not throw off a thousand rubles. It is sad.... I hope the pistons didn't blow...
See original · Русский
6
1
March 24, 2024
A large selection of s/h, convenient location (almost in the city center), optimal storage of s/h and aggregates indoors
See original · Русский
April 18, 2024
Good and responsive service polite and qualified staff (the entrance system was clearly explained)
See original · Русский
May 21, 2024
I was buying a spare part of interest.
The condition was completely consistent with the information on the site.
I was also pleased with the price.
Employees: in advance, for my arrival, they prepared a spare part for delivery.
Zero waiting time
Respect!
See original · Русский
November 8, 2024
Everything is clear. The availability of spare parts on the website and the bumper is relevant. 12 positions were collected in 10-15 minutes. I recommend.
See original · Русский
August 14, 2024
The service is disgusting, they said there is a spare part on the phone, in fact they cannot find it, employees do not know how to communicate, it is a waste of time to contact this company.
See original · Русский
1
1
August 21, 2024
Among the advantages: inexpensive spare parts
Cons: 1 it takes a very long time to issue orders, right through the chur
2 It is written on the bumper that there is a detail, in fact it is not there
See original · Русский
1
November 8, 2024
Definitely the top of the organizations, with very polite and competent staff
See original · Русский
1
March 5, 2024
I bought an automatic transmission, it turned out to be out of order, they refused to take it back, they referred to the fact that the warranty period had passed. It seemed that the seller initially knew about the malfunction of the box.
See original · Русский
3
January 8, 2024
We sold spare parts from another model, although it was stated otherwise. And the quality turned out to be poor. Unfortunately, the deadline for the exchange is 14 days. And last time I bought a starter, everything was fine, and the condition is excellent, and the price is low.
See original · Русский
September 26, 2024
The guys are well done, they are responsible for their goods as they should be, the only disappointment is the time for returning money to bank cards
See original · Русский
May 31, 2024
I bought spare parts, they checked their condition with me, explained that if it does not fit, you can return it within two weeks. There are no complaints
See original · Русский
April 2, 2024
It seems like a normal disassembly
It seems like the guys at the showdown are normal, but nervous
The manager certainly wants the best
But I am glad that the refund was not difficult
See original · Русский
August 24, 2024
In general, the company is good, but you can only find out about defects in spare parts on the spot, you won't be able to do it by phone
See original · Русский
March 2, 2021
I bought a Peugeot internal combustion engine (EP6) from this company.In good condition, this internal combustion engine is extremely difficult to find, and for the price of space, the choice fell on the internal combustion engine in Buscentr24, the price was satisfied and the condition turned out to be very good, before that 3 options were viewed and all sad.They lifted the valve, everything is beautiful, they looked into the cylinders with an endoscope, everything is in order, they delivered it to the service station.Therefore, the iron 5.
See original
4
June 7, 2024
Horror, they sent a belt tensioner with a broken ear, although everything was fine in the photo ad.
See original · Русский
May 8, 2024
Too bad.The details are described incorrectly on the website.sales managers are trying their best.but the guy who issues orders does not consider it necessary to talk normally with customers.
See original · Русский
3
November 15, 2024
A good disassembly, your own website. I found it, found it, showed it, accepted it, paid for it, took it away) and went home)
See original · Русский
1
April 25, 2024
Wonderful, helpful people.
Good service, picked up a high-quality engine
See original · Русский
February 7, 2024
Class... The part that I chose did not fit. I was traveling with a sample. The guys quickly picked up the right caliper for me along the slots. I recommend it!!!
See original · Русский
1
August 21, 2023
I found what I need)) the pipe for the jaguar, the entrance door is marked a little incorrectly on Yandex) since you enter the territory of a factory, but this does not affect the quality of spare parts in any way
See original · Русский
February 5, 2024
Great. Quickly. A good choice. B.U. spare parts is a lottery, so there is an exchange
See original · Русский
1
2
January 5, 2024
There is no service. They will take out the part according to the article that you expect. They won't even ask which model and they won't offer to pick it up, although there is a choice
See original · Русский
3
April 7, 2022
I bought a BMW M67 engine, came to St. Petersburg with a punched pallet, the hole seemed to be put on a bolt. The hairpin on the block is broken. Under warranty, they offer to send it back at my expense. They say that it was punched in the transport, but the block came in a crate and polyethylene, which has no damage. It is clear that they do not want to decide. I took off the valve cover, and under it, under the camshaft, there was a black plastic bag. They say that I put it there myself and the warranty is removed))) Who would doubt it. I decided to disassemble the whole thing - the result is that the block was not pressed. it etches along the pore between the cylinders. It is clear that this is used, but they clearly saw the punched pallet and the hairpin when they sent it. In short, I do not recommend it, I was deceived at once.
See original
12